Business Development & Marketing Executive

AI summary

Sales, Marketing & Guest Relations Assistant role at Tankhill Inn boutique hotel in Kampala. Responsible for driving revenue through corporate sales, digital marketing, and guest relations. Requires diploma, 2 years experience, and hunter mentality.

• Drive top-line revenue across all hotel departments
• Target high-yield segments: NGOs, embassies, corporates
• Full-time position, Kampala location
• Entry level with 2 years experience

Description

Find a Job + + + + Search Business Development & Marketing Executive SEB HOTEL MUYENGA LTD Management & Business Development 4 weeks ago Easy apply Kampala Full Time Hospitality & Hotel Confidential Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary The Sales, Marketing & Guest Relations Assistant is a dynamic, all-round commercial role designed to aggressively drive top-line revenue and maximize profitability across all hotel departments. This role requires a "hunter" mentality for securing high-value corporate contracts, a creative approach to digital brand building, and a hands-on presence in daily guest relations. The ultimate objective is clear: consistently increase RevPAR, fill the restaurant, and ensure a high return on investment for all marketing initiatives. Min Qualification: Diploma Experience Level: Entry level Experience Length: 2 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Uganda Job descriptions & requirements Department: Commercial & Brand Development Reports To : General Manager Job Location: Tankhill Inn by SEB About Tankhill Inn Tankhill Inn is a 13-room boutique hotel in Muyenga, Kampala, created to be more than just a place to stay. We serve as a welcoming home for business and leisure travellers, as well as our surrounding community. As a boutique property, we value relationships over volume and quality over quantity. We pride ourselves on personalized guest experiences, quiet comfort, exclusivity, and warm Ugandan hospitality. Our on-site restaurant, The Grill Room, offers meticulously curated dining experiences in an intimate setting. 1. Job Purpose The Sales, Marketing & Guest Relations Assistant is a dynamic, all-round commercial role designed to aggressively drive top-line revenue and maximize profitability across all hotel departments. This role requires a "hunter" mentality for securing high-value corporate contracts, a creative approach to digital brand building, and a hands-on presence in daily guest relations. The ultimate objective is clear: consistently increase RevPAR, fill the restaurant, and ensure a high return on investment for all marketing initiatives. 2. Core Responsibilities A. Aggressive Revenue Generation & Room Sales Develop, execute, and own the strategic sales plan targeting high-yield segments: NGOs, embassies, government agencies, corporate organizations, executives, and long-stay expatriates. Conduct outbound sales calls, professional site visits, and high-level presentations to prospective clients. Negotiate corporate room rates, framework agreements, and group blocks that protect our boutique pricing power and maximize profit margins. Identify and convert upselling and cross-selling opportunities (e.g., converting a room booking into a stay-and-dine package, or upgrading room categories). Actively monitor the daily sales pipeline and aggressively pursue lead conversions. B. The Grill Room Restaurant & Event Sales Drive footfall and revenue to The Grill Room by positioning it as Muyenga's premier refined neighborhood dining destination. Secure and manage corporate working lunches, private dinner bookings, and exclusive intimate events (managing tailored menus and curated dining experiences). Develop structured referral and partnership programs with local HR departments, event planners, and social clubs to secure recurring food and beverage revenue. C. Bidding, Tenders & Commercial Administration Identify, track, and bid on lucrative tenders from government agencies, international organizations, and corporate bodies. Prepare, compile, and submit flawless corporate proposals, capability statements, and compliance documentation. Maintain a rigorous commercial filing system, tracking all contract renewal dates, negotiated rates, and procurement officer relationships. Track the acquisition cost of corporate clients to ensure profitability. D. Digital Marketing, ROI & Brand Positioning Manage all social media channels (Instagram, Facebook, LinkedIn, etc.) with a focus on conversion-driven content, targeted promotions, and brand storytelling. Coordinate professional photography, short-form video creation, and seasonal campaigns, meticulously tracking the ROI of any marketing spend. Ensure rate parity and consistent brand messaging across the proprietary website and all Online Travel Agencies (OTAs like Booking.com, Expedia). Actively manage and protect the property's online reputation by responding to and leveraging Google and OTA reviews. E. Guest Relations & Operational Synergy (The "All-Rounder" Function) Act as a high-level point of contact for VIP guests, corporate clients, and long-stay residents during their stay to ensure promised standards are met. Liaise seamlessly with Front Office, Housekeeping, and the Kitchen to communicate specific guest preferences, dietary requirements, and corporate arrangements. Gather on-the-ground feedback from guests to inform future sales strategies and service improvements. Provide basic daily revenue reporting and assist management with demand forecasting and dynamic pricing adjustments based on market trends. 3. Key Performance Indicators (KPIs) Financial: Achievement of monthly room revenue, RevPAR, and restaurant revenue targets. Conversion: Number of new corporate accounts secured and successful tender approvals per quarter. Efficiency: Return on Investment (ROI) on marketing spend and cost-of-acquisition metrics. Retention: Client retention rate and percentage of repeat bookings. Brand: Growth in direct bookings (reducing OTA commission reliance) and improvement in social media engagement metrics. 4. Qualifications & Skills Degree or Diploma in Business Administration, Sales, Marketing, Commerce, or Hospitality. Minimum 2-3 years of proven experience in hospitality sales, B2B sales, or a heavily commercial role. Strong financial acumen; comfortable with numbers, rate negotiations, and basic revenue reporting. Deep understanding of Kampala's corporate, NGO, and hospitality landscape. Exceptional communication and closing skills. High level of digital literacy, including proficiency in social media marketing and ideally Property Management Systems (PMS). Impeccable organizational skills with the ability to manage complex bids and documentation. Fluent in English; strong proficiency in Luganda and/or Swahili/Sheng is highly desirable for effective local networking. How to Apply: All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section Log In and Apply Important safety tips Do not make any payment without confirming with the BrighterMonday Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? 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