Administrative Coordinator
AI summary
CloudFactory is hiring an Administrative Coordinator in Gulu, Uganda. This is a full-time, fixed-term role for six months at entry level, offering first-line operations service desk support, data management, and employee engagement coordination. Candidates need a diploma or degree in Business Administration or related field plus one to two years of experience.
- Full-time, fixed-term contract for six months
- Based in Gulu, rest of Uganda
- Entry-level role with 1–2 years experience required
- Involves service desk, data, and employee engagement support
- Diploma or degree in Business Administration or related field
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in factory, call_center, no_experienceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full-time, fixed-term contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Administrative Coordinator evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to CloudFactory and the role in Not specified.
- Add concrete examples related to factory, call_center, no_experience, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Uganda; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- BrighterMonday Uganda
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Administrative Coordinator role in factory, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research CloudFactory before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- C
- Administrative Coordinator
- Cloudfactory
- Today
- New
- Rest of Uganda (Gulu)
- Full Time
- IT & Telecoms
- Confidential
- Share link
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Experience
- Level:
- Entry level
- Length:
- 1 year
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Uganda
- Job descriptions &
- 1-2 years of
- in an administrative or office support role
- Nice-to-have Skills (preferred)
- Exposure to employee engagement or events coordination
- Familiarity with ticketing or service desk tools
Requirements
At CloudFactory, we are a mission-driven team passionate about unlocking the potential of AI to transform the world. By combining advanced technology with a global network of talented people, we make unusable data usable, driving real-world impact at scale.
More than just a workplace, we're a global community founded on strong relationships and the belief that meaningful work transforms lives. Our commitment to earning, learning, and serving fuels everything we do as we strive to connect one million people to meaningful work and build leaders worth following.
Our Culture
At CloudFactory, we believe in building a workplace where everyone feels empowered, valued, and inspired to bring their authentic selves to work. We are:
Mission-Driven: We focus on creating economic and social impact
People-Centric: We care deeply about our team's growth, well-being, and sense of belonging
Innovative: We embrace change and find better ways to do things together
Globally Connected: We foster collaboration between diverse cultures and perspectives
If you're passionate about innovation, collaboration, and making a real impact, we'd love to have you on board!
Role Summary
As an Administrative Coordinator, you will provide first-line administrative and service desk support, help organize operational data, and support employee engagement activities. You will work under guidance from senior colleagues while building your administrative and operational skills across a variety of tasks. This is a great entry point to grow your career within a mission-driven, fast-scaling organization.
Please note:
This is a
full-time, fixed-term employee position
with an expected duration of 6
months
.
Must-have skills (required)
Customer service support: responds to common service requests, providing information to enable fulfillment and maintaining accurate records
Basic budgeting awareness: understands basic budgeting principles and can assist in budget preparation and monitoring expenses
Data management: manages data with guidance, following data management protocols to ensure accuracy
Communication skills: communicates effectively with colleagues and stakeholders, listens actively, and collaborates to achieve team goals
Planning and organization: plans own work within short time horizons, with a rational and organized approach to work
Decision-making: uses limited discretion in resolving issues, knowing when to seek guidance in unexpected situations
Basic knowledge management: able to maintain a knowledge management database and support capturing and classifying content
Proficient with G-Suite and standard office productivity tools
Academic and professional
Diploma or Bachelor's degree in Business Administration or a related field, or equivalent practical
Responsibilities
- Operations service desk support
- Provide first-line support and troubleshooting for Operations-related issues escalated through the ticketing system
- Log and categorize incidents and service requests, resolving routine issues or escalating to the appropriate team
- Contribute to the improvement of service desk processes and procedures
- Operations data support
- Collect and organize data related to Operations department metrics
- Assist in analyzing operational data to identify trends and areas for improvement
- Employee engagement support
- Assist in implementing employee engagement programs and initiatives
- Support the coordination of employee events and activities, providing administrative support for engagement efforts
- Collaborate with cross-functional teams on engagement projects
Benefits
Great Mission and Culture
Meaningful Work
Market competitive salary
Quarterly variable compensation
Comprehensive medical cover
Group life insurance
Personal development and growth opportunities
At CloudFactory, we believe that work should be more than just a job—it should be a platform for growth, impact, and community. Here, you'll earn with purpose, learn every day, and serve a mission that truly matters. If you're looking for a career where you can develop professionally, contribute meaningfully, and be part of a global movement, we'd love to have you on this journey!
Join us today and be part of our mission to connect people and technology for a better world! Apply now and bring your whole, authentic self to work—we can't wait to meet you!
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