Job in Uganda
Building Materials Customer Service Specialist
DistrictNot specifiedCityNot specifiedContractType not specifiedPosted2026-08-10Close dateNot specifiedExperience5 yearsSourceUgandan Jobline
customer servicebuilding materialsLuweroUgandaTwyford Impexfull timemid levelsanitary wareCRMorder processingsalesretail
AI summary
Twyford Impex is hiring a Building Materials Customer Service Specialist in Luwero, Uganda. The role involves handling customer inquiries, processing orders in ERP/CRM systems, providing product support, and resolving complaints. Candidates need a bachelor’s degree and 5 years of customer service experience, preferably in building materials or sanitary ware.
- Customer service role in the building materials industry
- Based in Luwero, Uganda
- Requires bachelor’s degree and 5 years’ experience
- Application deadline: 7 Sep
- Apply by email with subject line BM CS Specialist – Uganda
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required5+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Building Materials Customer Service Specialist evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Twyford Impex and the role in Not specified.
- Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Ugandan Jobline; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Ugandan Jobline
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Building Materials Customer Service Specialist role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Twyford Impex before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
- Home
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- Business Administration Jobs in Uganda
- Building Materials Customer Service Specialist Jobs – Twyford Impex
- Twyford Impex
- Posted
- 9 hours ago
- Closes 7 Sep
- ☆
- Job Title:
- Building Materials Customer Service Specialist
- Organisation:
- Twyford Impex
- Duty Station:
- Luwero, Uganda
- About Organisation:
- Twyford is one of the best-known tile brands and manufacturers in the world especially in Africa, Europe, the Unite States of America, South America and Latin America. It is universally recognized as a benchmark for quality tiles, a symbol of Made in Africa around the world.
- Key Duties and
Responsibilities
- Working with internal teams to deliver excellent service
- Handling customer inquiries via calls, emails & in person
- Processing orders accurately in ERP/CRM systems
- Providing product information & technical support
- Handling returns, exchanges & warranty claims
- Resolving complaints and ensuring customer satisfaction
- Maintaining accurate customer records
- Qualifications, Skills and
Experience
- Bachelor’s degree in Business, Marketing, Communications or related field
- 5 years of customer service experience, preferably in building materials or sanitary ware industry
- Excellent communication skills in English (spoken & written). Local languages are an advantage
- Strong product knowledge, problem-solving skills & attention to detail
- Proficiency in MS Office & CRM/ERP systems
- How to Apply:
- All candidates should send their updated CVs, cover letters and certificates via Email to:
- Apply by Email
- SUBJECT LINE: BM CS Specialist – Uganda
- NB: Only shortlisted candidates will be contacted.
- For more of the latest jobs, please visit
- https://www.theugandanjobline.com
- or find us on our facebook page
- https://www.facebook.com/UgandanJobline
- Level of
- in Months: 60
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Education
- bachelor degree
- Work Hours: 8
Source and provenanceSource: Ugandan Jobline. Last checked: 2026-08-18.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.