Business Development Officer – Broking
AI summary
Britam Insurance Uganda is hiring a Business Development Officer – Broking based in Kampala to drive profitable growth through the broking channel. The role focuses on developing broker relationships, acquiring and retaining business, cross-selling insurance products, and delivering agreed GWP, revenue, and retention targets. The vacancy closes on 11 Sep.
- Role based in Kampala, Uganda
- Closes 11 Sep
- Targets GWP, revenue, retention and premium collection
- Focus on broker relationship management and new business acquisition
- Cross-selling across Motor, Medical, Property, Marine and other classes
AI job guide
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AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Business Development Officer – Broking evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Britam Insurance Uganda and the role in Not specified.
- Add concrete examples related to sales, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Ugandan Jobline; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Ugandan Jobline
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Business Development Officer – Broking role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Britam Insurance Uganda before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- Home
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- Business Development Officer – Broking Jobs – Britam Insurance Uganda
- Britam
- Posted
- 9 hours ago
- Closes 11 Sep
- ☆
- Job Title:
- Business Development Officer – Broking
- Organisation:
- Britam Insurance Uganda
- Duty Station:
- Kampala, Uganda
- About Organisation:
- Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the East African region and offers a wide range of financial products and services in Insurance, Asset Management, Banking and Property.
- Job
Summary
To drive profitable growth through the Broking Channel by developing and managing productive relationships with insurance brokers, acquiring new business, retaining and growing the existing portfolio, and coordinating timely solutions that meet broker and customer needs. The role is accountable for delivering agreed GWP, revenue, retention, premium-collection and profitability targets while maintaining high standards of service, compliance and relationship management.
Key Duties and
Responsibilities
- Business Development and Growth
- Develop and execute business-development initiatives for the Broking Channel in line with approved targets.
- Identify, engage and onboard suitable new brokers in accordance with regulatory and internal requirements.
- Generate new business from existing and prospective brokers and maintain a healthy opportunity pipeline.
- Promote cross-selling across Motor, Medical, Property, Marine, Engineering, Liability, Travel and other classes.
- Follow up quotations and tenders and implement actions to improve conversion rates.
- Broker Relationship Management
- Build and maintain productive relationships with brokers and key customer stakeholders.
- Conduct regular broker visits, engagement meetings and performance reviews.
- Understand broker and customer needs and coordinate appropriate, timely and competitive solutions.
- Manage broker enquiries, concerns and service expectations through to resolution.
- Develop joint account plans for priority brokers and track agreed growth actions.
- Portfolio Retention and Renewals
- Maintain an accurate renewal pipeline and coordinate early engagement on upcoming renewals.
- Work with brokers and internal teams to retain profitable accounts and recover business at risk.
- Analyse cancellation, retention and loss-account trends and recommend corrective action.
- Support the review of policy terms, pricing and service issues affecting renewal outcomes.
- Internal Coordination and Service Delivery
- Work closely with Underwriting to obtain accurate and competitive quotations within agreed turnaround times.
- Coordinate with Claims to support timely resolution of broker and customer concerns.
- Collaborate with Finance and Credit Control to follow up premiums, reconciliations and outstanding balances.
- Coordinate with Operations, Marketing and other teams to deliver broker initiatives and service commitments.
- Escalate service gaps promptly and follow through on agreed corrective actions.
- Reporting, Market Intelligence and Compliance
- Maintain accurate records of broker engagements, quotations, renewals, opportunities and production.
- Prepare timely channel-performance, pipeline and premium-collection reports for management.
- Monitor competitor activity, broker feedback and market developments and recommend appropriate action.
- Ensure brokers hold valid licences and that all business complies with IRA
Requirements
- and internal policies.
- Maintain complete documentation and adhere to underwriting, credit-control, data-protection and operational standards.
- Key Performance Measures
- Broking Channel GWP and revenue performance against approved targets.
- New-business premium, pipeline value and quotation-to-policy conversion rate.
- Portfolio renewal and retention rate.
- GWP, profitability and productivity per active broker.
- Number of new brokers onboarded and activated.
- Cross-selling performance across insurance classes.
- Premium-collection rate and management of outstanding balances.
- Broker-service turnaround times and resolution of enquiries.
- Compliance with approved procedures, service standards and personal scorecard measures.
- Knowledge,
Experience
Deadline: 11
- and qualifications required
- Qualifications, Skills and
- Bachelor’s Degree in Business Administration, Marketing, Insurance, Commerce or a related discipline.
- A professional insurance qualification, such as COP, Diploma in Insurance or ACII, is an added advantage.
- Three to five years’
- in business development, sales, account management or insurance broking.
- within general insurance or financial services is preferred.
- Demonstrated ability to acquire, retain and grow a commercial portfolio.
- managing brokers or other intermediary relationships is an added advantage.
- Essential Competencies
- Sound knowledge of general insurance products, intermediary operations and regulatory requirements.
- Strong business-development, relationship-management, negotiation and influencing skills.
- Commercial judgement and ability to analyse portfolio performance and market opportunities.
- Strong customer focus, communication, presentation and problem-solving capability.
- Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
- Ability to manage multiple accounts, priorities and deadlines with limited supervision.
- High integrity, professionalism, resilience and a strong drive for results.
- How to Apply:
- All suitably qualified and Interested applicants should apply online at the link below.
- Opens the employer’s application page
- Apply Now →
- th
- September 2026
- NB: Only shortlisted candidates will be contacted.
- For more of the latest jobs, please visit
- https://www.theugandanjobline.com
- or find us on our facebook page
- https://www.facebook.com/UgandanJobline
- Level of
- in Months: 36
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Education
- bachelor degree
- Work Hours: 8