Job in Uganda
Business Support & Recoveries Officer
DistrictNot specifiedCityNot specifiedContractType not specifiedPosted2026-09-17Close dateNot specifiedExperience3 yearsSourceFuzu Uganda
Business SupportRecoveries OfficerDigital LendingBankingFintechKampalaUgandaMid-levelRevenue AssuranceReconciliationinternshipentregador
AI summary
Housing Finance Bank Uganda is hiring a Business Support & Recoveries Officer to manage operational support and oversight for its Digital Lending portfolio. The role focuses on reconciliations, revenue assurance, product validation, portfolio performance tracking, and recovery monitoring. Based in Kampala, this mid-level position requires a business degree and at least three years of banking or fintech experience.
- Mid-level role in digital lending operations at Housing Finance Bank Uganda
- Based in Kampala with focus on reconciliations, revenue assurance, and recoveries
- Requires a business degree in Finance, Commerce, Economics, or related field
- Minimum 3 years experience in banking or fintech needed
- Strong Excel, reconciliation, and analytical skills are essential
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, entregador, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Business Support & Recoveries Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Housing Finance Bank Uganda and the role in Not specified.
- Add concrete examples related to internship, entregador, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Fuzu Uganda; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Fuzu Uganda
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Business Support & Recoveries Officer role in internship, entregador?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Housing Finance Bank Uganda before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- Kampala
- •
- Uganda
- Contract Type
- Description
Job Purpose
- • To provide operational support and oversight for the Digital Lending portfolio by ensuring accurate
- reconciliations, revenue assurance, product validation, repayment and recovery monitoring, portfolio
- performance tracking, and operational reporting.
- • The role is responsible for maintaining the integrity of digital lending processes, safeguarding revenues,
- identifying operational gaps, and supporting the achievement of portfolio quality and business
- performance objectives
- • Perform daily, weekly, and monthly reconciliation of digital lending transactions, loan disbursements,
- repayments, settlements, and partner accounts.
- • Drive revenue assurance activities by identifying, investigating, and resolving revenue leakages, billing
- discrepancies, and partner settlement variances.
- • Conduct product validation and testing for new digital lending products, system enhancements,
- pricing changes, and process improvements before deployment.
- • Track and report portfolio performance indicators including PAR, NPL, collection efficiency, recovery
- rates, disbursements, and revenue performance.
- • Prepare and disseminate operational, financial, and management reports to support decision-making
- and business reviews.
- • Coordinate with Finance, Operations, Credit, Technology, Risk, and external partners to ensure
- smooth end-to-end digital lending operations.
- • Support UAT activities, product rollouts, and post-implementation reviews for digital lending initiatives.
- • Monitor partner performance and service levels against agreed KPIs and commercial agreements.
- • Maintain accurate records and documentation for audits, regulatory reviews, and internal controls.
- • Identify opportunities for process automation and operational efficiency within the digital lending
- value chain.
- • Ensure compliance with internal policies, regulatory requirements, and partner contractual obligations.
- • Support recovery agencies and internal stakeholders in implementing recovery strategies aimed at
- improving collections performance.
- Financial Responsibility:
- • Support revenue assurance and portfolio profitability by ensuring accurate reconciliation of digital
- lending transactions, monitoring partner settlements, commission calculations, and lending revenues,
- while proactively identifying, investigating, and resolving financial discrepancies, operational losses,
- control gaps, and exceptions to safeguard revenue integrity and business performance.
- Person Specification
Education
- & Training:
- • A Business degree in Finance, Commerce, Business Administration, Economics, Statistics, Management
- or any relevant field.
- Skills &
Experience
- • Minimum of 3 years’
- in banking or fintech
- • Strong reconciliation and revenue assurance experience.
- • Advanced Excel skills include Pivot Tables, Power Query, and dashboard reporting.
- •
- in digital lending operations, fintech, mobile money, or banking operations.
- • Strong analytical and problem-solving skills with attention to detail.
- •
- in product testing, UAT coordination, and operational process validation.
- • Knowledge of loan management systems, payment integrations, and partner settlement processes.
- Business Behaviours:
- • The ability to communicate clearly both verbally and in written form in a professional manner is
- deemed essential.
- • Ability to build functioning working relationships across organizational, corporate, and cultural
- boundaries.
- • Takes clear accountability and focuses on delivery of agreed upon goals.
- • Ability to hold people accountable.
- • High self-drive towards getting things done.
- • Ability to demonstrate positive image and role model to HFB’s values and leadership behaviours.
- • Must be a person of impeccable integrity
- Tags
- Business, strategic management
- Banking, microfinance, insurance
- Mid-level
- Uganda
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Source and provenanceSource: Fuzu Uganda. Last checked: 2026-09-19.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.