Business Systems Operations Administrator Jobs – KCB Bank Uganda
AI summary
KCB Bank Uganda seeks a Business Systems Operations Administrator to manage core banking systems (T24), ensure 24/7 uptime, handle COB processes, and support IT operations. Based in Kampala. Requires a Bachelor's degree in IT/CS, ITIL, Linux, and T24 experience.
- Role involves managing T24 core banking system and IT operations.
- Requires ITIL and Linux certifications and T24 development skills.
- Work may involve late hours and holidays.
- Application closes 26 August.
AI job guide
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AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
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- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in retail, internship, no_experienceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
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- OptionalProfessional references
- Role specificAcademic or professional certificates
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Interview preparation
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Original source description
Job Title: Business Systems Operations Administrator Organisation: KCB Bank Uganda Duty Station: Kampala, Uganda About Organisation: KCB Bank Uganda, a subsidiary of the KCB Group since 2007, is a licensed commercial bank regulated by the Bank of Uganda. As of May 2026, it operates 16 branches nationwide and offers a broad suite of retail, corporate, and digital banking solutions. Key Duties and
Home › Jobs › Administration Jobs in Uganda Business Systems Operations Administrator Jobs – KCB Bank Uganda KCB Bank Posted 13 hours ago Closes 26 Aug ☆
Responsibilities
Performing Close of Business (COB) processes in a timely manner daily to guarantee integrity of the Business Reports. Ensure uptime of Core Banking and web servers for availability 24 x 7 x 356 and timely resolution and documentation of faults in the Core Banking environment. Confirm and ensure completion of Extraction and distribution of POST COB reports into the designated system. Ensure smooth transmission of transaction files through file transfer tools to various destinations. Owning all core Banking calls assigned in the ITSM & ECRM system to carry out problem investigation and analysis, follow-up with the respective teams/users and update the status with issue resolution and follow-up for closure. Root Cause Analysis and resolution of Core Banking related issues which have been escalated from bank support team/ users during operations and maintain proper documentation/logs for resolution provided. Core Banking issue logging, documentation, and reporting. Document all Customization-Modifications done to the Core Banking system for continuity. Monitor the Core Banking (system performance on I/O waits, system and database locks, TOKEN (T24 user licenses) usage and system speeds. Support other teams like the Core Banking Development and Quality assurance teams on operational requests like running of batch jobs, data extraction, running of COB etc in a test environment. Troubleshoot, analyse code bugs and generate root cause analysis. Co-ordinate with support business teams and product vendor in case of product bug/enhancement requirement and follow up with the vendor for early resolution and solution. DAILY
Performing Close of Business (COB) processes in a timely manner daily to guarantee integrity of the Business Reports. Ensure completion of Extraction and distribution of POST COB reports into the designated system. Monitor the system performance on I/O waits, system and database locks, TOKEN (Core Banking user licenses) usage and system speeds. Ensure core Banking app and webserver monitoring and reporting. Attend to user reported standard Incidents, Requests and ad hoc enquiries. Gather system enhancement, data extract requests and reporting
Requirements
from system users and work closely with the information technology team to develop detailed technical
and resulting specifications. Maintains Core Banking systems performance by performing proactive system capacity and availability monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor. CHALLENGES: Working late hours and holidays Qualifications, Skills and
Experience
Bachelor’s Degree Bachelor of Science/Computer Science/Information Technology RQ ITIL AA Professional Qualifications Linux AA Professional Qualifications T24 Coding and development AA 2 Detail Minimum No of Years Need Type Core Banking Systems management especially T24. 2 ES Linux system administration 2 ES IT Service Management 1 ES Knowledge of SQL and database management Systems is a must. 2 ES Technical
supporting Core banking system in medium to large organizations and advanced hands on Core Banking Systems skills. Significant
in supporting databases (preferably Oracle, postgresssql and/or Microsoft SQL). 2 ES Application development skills. 2 ES Knowledge of shell scripting and other scripting languages like Perl, Python, PHP etc. 2 ES OCP, MCDBA, and Oracle PL/SQL and UNIX certification preferably HP-UX and LINUX will be desirable. 2 ES How to Apply: All suitably qualified and Interested applicants should apply online at the link below. Opens the employer’s application page Apply Now → NB: Only shortlisted candidates will be contacted. For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline Level of
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Education
bachelor degree Work Hours: 8