Chief Commercial Officer
AI summary
Savanna Fibre Uganda is hiring a Chief Commercial Officer in Kampala to lead commercial strategy, revenue growth, customer acquisition, agent and merchant network development, partnerships and market expansion for its digital financial services. The role requires driving sustainable commercial performance in line with regulatory and internal policies. Applications close on Wednesday, September 30, 2026.
- Senior commercial leadership role in digital financial services
- Focus on revenue growth, customer acquisition and partnerships
- Deadline: Wednesday, September 30, 2026
- Based in Kampala, Uganda
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in KampalaThe vacancy is associated with this location.
- UnclearComfort with the Full time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Chief Commercial Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Savanna Fibre Uganda and the role in Kampala.
- Add concrete examples related to sales, retail, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Great Uganda Jobs; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-09-30.
Source and safety check
- Great Uganda Jobs
- Original source link available
- Application method is clear
- Deadline is available: 2026-09-30
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Chief Commercial Officer role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Kampala under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Savanna Fibre Uganda before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- Chief Commercial Officer
- 2026-09-18T17:00:51+00:00
- Savanna Fibre Uganda
- https://cdn.greatugandajobs.com/jsjobsdata/data/employer/comp_12490/logo/Savanna%20Fibre%20Uganda.jpg
- https://savannafibre.com/
- FULL_TIME
- Kampala, Uganda
- Kampala
- 00256
- Uganda
- Professional Services
- Management, Advertising & Marketing, Business Operations, Sales & Retail
- UGX
- MONTH
- 2026-09-30T17:00:00+00:00
- 8
Job Purpose
The Chief Commercial Officer (CCO) is responsible for leading Savanna PayPulse Limited's commercial strategy, revenue growth, customer acquisition, distribution, agent and merchant network development, partnerships and market expansion.
The CCO will develop and execute strategies to grow the Company's customer base, transaction volumes, revenues and market presence across SavMoney and other approved digital financial services. The role will ensure that commercial growth is achieved sustainably and in accordance with applicable regulatory requirements, approved product parameters, customer protection requirements, internal policies and the Company's risk appetite.
KEY
Responsibilities
- A. Commercial Strategy and Leadership
- Develop and implement the Company's commercial strategy and growth plan.
- Establish revenue, customer acquisition, transaction volume and market-share targets.
- Identify new commercial opportunities, customer segments and distribution channels.
- Develop strategies for sustainable revenue growth and customer retention.
- Provide commercial leadership and direction to the sales and business-development teams.
- Monitor market trends, customer behaviour and competitor activity.
- B. Customer Acquisition and Growth
- Lead customer acquisition and retention strategies.
- Develop strategies for individual, merchant and business customer acquisition.
- Drive customer activation, usage and transaction frequency.
- Develop customer segmentation and targeted commercial strategies.
- Monitor customer acquisition costs, customer lifetime value and commercial performance.
- Identify opportunities to improve customer
Experience
and product adoption.
C. Agent and Merchant Network Development
Develop and execute the Company's agent and merchant network strategy.
Set targets for agent and merchant acquisition, activation, productivity and retention.
Identify strategic locations and market segments for network expansion.
Develop commercial programmes to improve agent and merchant productivity.
Monitor agent and merchant performance and recommend corrective action.
Ensure commercial activities are consistent with approved onboarding and compliance requirements.
Develop partnership proposals and business cases.
Monitor commercial performance of strategic partnerships.
Identify opportunities for integrations and embedded payment solutions.
Maintain strong relationships with key commercial stakeholders.
F. Products, Pricing and Revenue
Work with Product, Operationis, Finance, Technology and Risk & Compliance teams on product development and commercialisation.
Develop pricing and revenue strategies based on market conditions and approved business objectives.
Monitor product profitability and transaction economics.
Recommend pricing adjustments and commercial initiatives.
Ensure commercial proposals are supported by appropriate financial, operational and risk analysis.
Monitor the performance of individual products and customer segments.
G. Market Intelligence and Competitor Analysis
Conduct regular market and competitor analysis. Monitor developments in mobile money, fintech, payments and digital financial services. Identity energing customer needs and commercial opportunities.
Benchmark Savanna PayPulse Limited's products, pricing and distribution against the market
Provide Management with recommendations on market positioning and growth opportunities.
H. Commercial Risk and Compliance
Ensure commercial activities comply with applicable laws, regulations and intemal policies.
Work with Risk & Compliance to ensure customer acquisition, promotions, pricing and sales practices meet regulatory requirements.
Ensure appropriate controls exist to prevent mis-selling, misleading representations and inappropriate customer acquisition practices.
Escalate material commercial, reputational or customer risks.
Ensure commercial teams comply with approved KYC, AML/CFT, consumer protection and product requirements.
1. Commercial Reporting
Establish commercial dashboards and performance reports.
Report customer growth, transaction volumes, revenue, sales performance, agent/merchant performance and market development to Management.
Monitor performance against commercial budgets and targets.
Escalate material underperformance and recommend corrective actions.
Provide commercial forecasts and business-development reports.
QUALIFICATIONS &
A.
Minimum 8-10 years' relevant commercial, sales or business-development experience, with at least 5 years in a senior commercial leadership role.
in one or more of the following sectors is
growing digital financial services, mobile money or payment products.
Strong
managing agent, merchant or distribution networks.
negotiating strategic partnerships and commercial agreements.
in a regulated financial or telecommunications environment is highly desirable.
Develop and implement the Company's commercial strategy and growth plan.
Establish revenue, customer acquisition, transaction volume and market-share targets.
Identify new commercial opportunities, customer segments and distribution channels.
Develop strategies for sustainable revenue growth and customer retention.
Provide commercial leadership and direction to the sales and business-development teams.
Monitor market trends, customer behaviour and competitor activity.
Lead customer acquisition and retention strategies.
Develop strategies for individual, merchant and business customer acquisition.
Drive customer activation, usage and transaction frequency.
Develop customer segmentation and targeted commercial strategies.
Monitor customer acquisition costs, customer lifetime value and commercial performance.
Identify opportunities to improve customer
and product adoption.
Develop and execute the Company's agent and merchant network strategy.
Set targets for agent and merchant acquisition, activation, productivity and retention.
Identify strategic locations and market segments for network expansion.
Develop commercial programmes to improve agent and merchant productivity.
Monitor agent and merchant performance and recommend corrective action.
Ensure commercial activities are consistent with approved onboarding and compliance requirements.
Develop partnership proposals and business cases.
Monitor commercial performance of strategic partnerships.
Identify opportunities for integrations and embedded payment solutions.
Maintain strong relationships with key commercial stakeholders.
Work with Product, Operationis, Finance, Technology and Risk & Compliance teams on product development and commercialisation.
Develop pricing and revenue strategies based on market conditions and approved business objectives.
Monitor product profitability and transaction economics.
Recommend pricing adjustments and commercial initiatives.
Ensure commercial proposals are supported by appropriate financial, operational and risk analysis.
Monitor the performance of individual products and customer segments.
Conduct regular market and competitor analysis. Monitor developments in mobile money, fintech, payments and digital financial services. Identity energing customer needs and commercial opportunities.
Benchmark Savanna PayPulse Limited's products, pricing and distribution against the market
Provide Management with recommendations on market positioning and growth opportunities.
Ensure commercial activities comply with applicable laws, regulations and intemal policies.
Work with Risk & Compliance to ensure customer acquisition, promotions, pricing and sales practices meet regulatory requirements.
Ensure appropriate controls exist to prevent mis-selling, misleading representations and inappropriate customer acquisition practices.
Escalate material commercial, reputational or customer risks.
Ensure commercial teams comply with approved KYC, AML/CFT, consumer protection and product requirements.
Establish commercial dashboards and performance reports.
Report customer growth, transaction volumes, revenue, sales performance, agent/merchant performance and market development to Management.
Monitor performance against commercial budgets and targets.
Escalate material underperformance and recommend corrective actions.
Provide commercial forecasts and business-development reports.
Commercial strategy development and execution
Revenue growth strategies
Customer acquisition and retention
Distribution channel development
Agent and merchant network development
Partnership management
Market expansion
Digital financial services
Regulatory compliance
Customer protection
Risk management
Sales leadership
Business development
Market trend analysis
Customer segmentation
Product development and commercialisation
Pricing strategies
Revenue strategies
Market intelligence
Competitor analysis
Commercial risk management
Compliance management
Financial analysis
Operational analysis
Negotiation
Bachelor's Degree in Business Administration, Marketing, Commerce, Economics, Finance or a related field.
Master's Degree in Business Administration, Marketing, Finance or a related field is desirable.
Professional qualification in one or more of the following is desirable: Chartered Institute of Marketing or equivalent, MBA or relevant postgraduate qualification, Certified Payments Professional or relevant fintech qualification, Digital marketing, sales or business-development certification.
bachelor degree
12
JOB-6aad6e43dc854
Education
- Bachelor's Degree in Business Administration, Marketing, Commerce, Economics, Finance or a related field.
- Master's Degree in Business Administration, Marketing, Finance or a related field is desirable.
- B. Professional Qualifications
- Professional qualification in one or more of the following is desirable:
- Chartered Institute of Marketing or equivalent.
- MBA or relevant postgraduate qualification.
- Certified Payments Professional or relevant fintech qualification.
- Digital marketing, sales or business-development certification.
- C.
Preferred Qualifications
- Fintech
- Mobile Money
- Telecommunications
- Banking
- Payment Services
- Financial Services
- Proven