Chief Operating Officer (COO)
AI summary
Raising The Village, a Canadian non-profit operating in Uganda, is hiring a Chief Operating Officer to lead global operations and support rapid multi-country expansion. The COO will oversee procurement, facilities, fleet, IT, legal, health and safety, and operational planning, working closely with the CEO to scale programs that lift last-mile communities out of ultra-poverty. The role is based in Kampala and closes on 5 October.
- Senior leadership role reporting closely to the CEO
- Oversees procurement, facilities, fleet, IT, legal, health and safety
- Focus on scaling operations across multiple countries
- Based in Kampala, Uganda
- Application deadline is 5 October
AI job guide
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AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in driver, security, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Contract contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Chief Operating Officer (COO) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Raising The Village and the role in Not specified.
- Add concrete examples related to driver, security, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Ugandan Jobline; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Ugandan Jobline
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Chief Operating Officer (COO) role in driver, security?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Raising The Village before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
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Chief Operating Officer (COO) Jobs – Raising The Village
Raising The Village
Contract
Posted
9 hours ago
Closes 5 Oct
☆
Job Title:
Chief Operating Officer (COO)
Organisation:
Raising The Village
Duty Station:
Kampala, Uganda
About Organisation:
Raising The Village International (RTV) is a Canadian non-profit organization focused on ending extreme poverty by eliminating immediate barriers of scarcity, nurturing income-generation activities and building local capacity, while moving communities toward economic self-sufficiency. Raising The Village is a fast-growing organization on an accelerated growth path. Our East Africa and North American teams work together to lift communities out of ultra-poverty in last-mile villages. We operate at the intersection of direct implementation and advanced data analytics to inform progress, decision-making, and impact.
Job
Summary
The Chief Operating Officer (COO) provides strategic and operational leadership for RTV’s global operations, ensuring the organization has the systems, people, and infrastructure needed to scale its mission to end ultra-poverty in last-mile rural communities across sub-Saharan Africa.
RTV is expanding its impact through a range of programs and service delivery approaches. Across these approaches, RTV integrates program methodology, operational systems, and data- and technology-enabled tools to support consistent implementation, learning, and scale across different operating environments.
The COO will play a central role in strengthening and scaling RTV’s core operational capabilities, ensuring the organization can grow rapidly while maintaining the quality, accountability, and impact that define its work. Working closely with the CEO and senior leadership team, the COO will oversee and align field operations, digital platforms, and data systems to function as a coordinated system that supports program delivery at scale. This role drives operational excellence, disciplined execution, and cross-functional alignment with a clear focus on enabling adjacent initiatives such as Venn and Programs.
The COO is accountable for end-to-end operational performance for Procurement, Facilities, Fleet, IT (excludes Venn), Legal, Health & Safety, and Operational Planning (excludes Programs). The role ensures that the organization operates efficiently, responsibly, and with the resilience required to expand across multiple countries.
Key Duties and
Responsibilities
- Organizational operations
- Oversee operations and ensure operational systems enable efficient logistics, strong program delivery, and cost-effective implementation across multiple countries.
- Ensure compliance with donor requirements, internal policies, and national regulatory frameworks.
- Build operational systems that support rapid growth and multi-country expansion.
- Develop operational playbooks and replication frameworks to support expansion into new regions and partnerships.
- Strengthen coordination between programs, operations, finance, and technology teams.
- Provide leadership and mentorship to operational leaders and country teams, and establish an internal talent management pipeline to support demand.
- Technology infrastructure & platform operations
- Support continuous improvement of operational infrastructure supporting digital systems, including deployment, procurement, device management, field connectivity, vendor management.
- Collaborate cross-functionally to ensure effective implementation and utilization of digital tools across internal teams and external partners.
- Support the reliability and performance of digital platforms with a focus on enabling consistent functionality in rural and low-connectivity environments.
- Lead and strengthen cyber security practices across RTV, ensuring the protection of systems, data, and digital infrastructure through effective risk management and implementation of security best practices.
- Data governance & security
- Support and strengthen RTV’s data governance framework by contributing to the development and implementation of clear policies and standards for data collection, management, protection, and use across data across programs, digital systems, and partnerships.
- Collaborate with cross-functional leaders to ensure operational systems effectively support RTV’s digital infrastructure, including field devices, connectivity, and supporting technologies used by staff, contractors, and partners.
- Contribute to the evolution of organizational risk management systems for digital infrastructure, information security, and responsible data use, ensuring compliance with applicable regulations, standards, and practices across all countries of operation.
- Partner with relevant departments to enable the responsible management of large-scale data systems and information flows across multiple countries, partners, and digital platforms.
- Legal, compliance & risk management
- Provide enterprise oversight of RTV’s legal, regulatory, and compliance frameworks at the global level and across all countries of operation.
- Oversee contract governance for agreements with governments, partners, vendors, and service providers.
- Strengthen organizational risk management systems covering operational, legal, and partnership risks.
- Ensure effective internal controls and compliance with donor requirements, national regulations, and organizational policies.
- Strategic priorities for the first 24 months
- Operational integration and scale
- Develop an integrated operational model to scale both direct implementation and technical assistance/digital platform services.
- Data governance and infrastructure
- Establish robust data governance and cybersecurity systems.
- KPI: 95% compliance to data privacy and security standards across all jurisdictions (5+).
- Operational systems for growth
- Build scalable processes across procurement, logistics, and program operations.
- KPI: Strong operational systems for efficient, cost-effective rural livelihood programs and new country expansion.
- Leadership and organizational capacity
- Strengthen engagement and leadership across country teams and build operational capacity to support growth and scale.
- KPI: Achieve ≥90% retention in critical roles and improve internal fill rate for leadership positions year of year.
- Qualifications, Skills and
Experience
- Minimum of 15 years of progressive leadership
- across international development, technology-enabled development programs, and/or large-scale non-profit organizations with
- spanning multiple areas strongly preferred.
- Graduate degree (MA/MSc preferred) in international development, business administration, public policy, technology management, or a related field.
- Deep
- with governance, compliance, and risk management in multi-country complex environments, including donor, regulatory, and government stakeholder
- supporting or partnering on digital platforms, technology-enabled service delivery, or data-driven program models is a plus.
- Formal training or significant
- in financial management, project management,, and operational leadership.
- Demonstrated ability to lead with adaptability and resilience in fast-paced, evolving environments.
- Strong change leadership capabilities, with a track record of guiding global teams through ambiguity and transformation.
- Thrives in a high-growth, high-change environment with shifting priorities
- Demonstrates a bias for action while maintaining operational discipline.
- Brings a systems mindset, connecting strategy to execution across functions and geographies.
- Ability to develop and elevate leaders across diverse teams and geographies
- Builds a culture of trust, transparency, and high performance.
- How to Apply:
- All suitably qualified and Interested applicants should apply online at the link below.
- Opens the employer’s application page
- Apply Now →
- NB: Only shortlisted candidates will be contacted.
- For more of the latest jobs, please visit
- https://www.theugandanjobline.com
- or find us on our facebook page
- https://www.facebook.com/UgandanJobline
- Level of
- in Months: 144
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Requirements
- in complex political contexts.
- Demonstrated success scaling and managing complex operations, programs, or platforms across multiple geographies in Sub-Saharan Africa or similar emerging market contexts is required.
Education
- bachelor degree
- Work Hours: 8