Client Service Executive
AI summary
Buzz Activate Uganda is hiring a Client Service Executive in Kampala to act as the bridge between the agency and its clients on experiential marketing and BTL campaigns. The role involves client relationship management, campaign coordination, budget tracking, and post-campaign reporting. This is a full-time mid-level position requiring a bachelor's degree and around two years of experience.
- Mid-level client service role in experiential marketing and BTL campaigns
- Full-time, on-site position based in Kampala, Uganda
- Salary range USh 2,000,000 – 2,500,000, negotiable
- Requires a bachelor's degree and about two years of experience
- Apply directly through the BrighterMonday portal
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists USh 2,000,000 - 2,500,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, entregador, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Client Service Executive evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Buzz Activate Uganda and the role in Not specified.
- Add concrete examples related to internship, entregador, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Uganda; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Uganda
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Client Service Executive role in internship, entregador?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Buzz Activate Uganda before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- Client Service Executive
- Buzz Activate Uganda
- Marketing & Communications
- Today
- Easy apply
- New
- Kampala
- Full Time
- Advertising, Media & Communications
- USh
- 2,000,000 - 2,500,000
- Negotiable
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- Job summary
- Join Our Team as a Client Service Executive at Buzz Activate Uganda!
- Are you a proactive communicator with a passion for experiential marketing and BTL campaigns? Do you excel at bringing creative ideas to life, keeping projects on schedule, and building strong relationships with clients? We want you!
- Min Qualification:
- Bachelors
Experience
- Level:
- Mid level
- Length:
- 2 years
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Uganda
- Job descriptions &
- to take it to the next level, we’d love to hear from you!
- How to Apply:
- All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job
Requirements
Job Purpose
As our Client Service Executive, your primary objective will be to support the seamless delivery of experiential marketing campaigns by acting as the bridge between the agency and its clients. You will help bring our activations to life by ensuring clear communication, timely execution, and excellent service delivery at every stage of the campaign lifecycle.
You will be instrumental in ensuring that client needs are met with precision, that internal teams are aligned, and that all projects are delivered on time, on budget, and on brief.
Key
Responsibilities
- Client Relationship Management
- Act as the day-to-day point of contact for clients on assigned accounts.
- Build and maintain strong client relationships by ensuring their needs and expectations are consistently met.
- Coordinate status meetings, gather feedback, and communicate updates clearly and effectively.
- Campaign Coordination and Execution
- Support the Head of Client Service in developing and implementing experiential marketing campaigns.
- Ensure project deliverables are executed on time and within budget.
- Liaise with production, creative, digital, and logistics teams to ensure smooth workflow.
- Maintain detailed timelines, status documents, and action plans.
- Proactively contribute fresh ideas and innovative execution approaches to campaigns; stay ahead of industry trends to ensure our experiential activations remain cutting-edge and competitive.
- Budget and Resource Management
- Track budgets and ensure all costs are monitored and reported accurately.
- Assist in managing third-party suppliers and vendors to ensure timely service delivery.
- Reporting and Documentation
- Prepare post-campaign reports, case studies, and client presentations.
- Maintain clear documentation for internal and client reference, including briefs, timelines, and recaps.
- Team Collaboration
- Work closely with the Head of Client Service to align project goals with overall client strategy.
- Contribute ideas during brainstorming and campaign development sessions.
- Personal Attributes:
- Interest in BTL and experiential marketing
- Preferably bachelor’s degree in marketing, business, or a related field
- Ability to manage multiple tasks in a fast-paced environment
- Strong communicator with excellent interpersonal skills.
- Organized, detail-oriented, and capable of managing multiple tasks.
- Positive, proactive attitude with a passion for experiential marketing.
- Team player who thrives in a fast-paced, collaborative environment.
- Solution-oriented mindset with strong problem-solving skills.
- Our Core Values
- At Buzz Activate, our culture is everything. We expect our team to live by these principles:
- Do what you say you will do.
- Our customer is the top priority in all you do.
- Master the basics.
- Be trustworthy, teachable, and a team player.
- Ready to shape the future of brand experiences in Uganda?
- If you have the drive and agency