Coffee Shop Supervisor
AI summary
C-Care is hiring a Coffee Shop Supervisor to run the day-to-day operations of its hospital coffee shop in Uganda. The role covers daily service, staff supervision, food safety and hygiene, stock and cost control, customer service, equipment maintenance, and reporting to the Head Chef. Candidates should have a diploma or degree in catering, hospitality, or a related field plus food-service experience.
- Hospital-based coffee shop operations role
- Reports directly to the Head Chef
- Covers staff supervision, stock control, and cost control
- Food safety, hygiene, and customer service focus
- Diploma or degree in catering/hospitality required
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, cleaning, hospitalityThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Coffee Shop Supervisor evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to C-Care and the role in Not specified.
- Add concrete examples related to sales, cleaning, hospitality, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from JobWeb Uganda; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- JobWeb Uganda
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Coffee Shop Supervisor role in sales, cleaning?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research C-Care before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
The Coffee Shop Supervisor is responsible for the day-to-day operation of the hospital coffee shop, ensuring efficient service, high food and beverage quality, excellent customer care, proper hygiene, and effective stock and cost control. The Supervisor will work closely with and under the direction of the Head Chef to ensure that the coffee shop operates according to hospital standards, food safety requirements, approved menus, recipes, and operational procedures.
Job Details
A. Daily Operations
Oversee the daily opening, operation, and closing of the coffee shop.
Ensure the coffee shop is adequately prepared, clean, organized, and fully operational before service.
Coordinate the preparation and service of coffee, beverages, snacks, sandwiches, and other approved menu items.
Ensure smooth coordination between the coffee shop and kitchen.
Monitor service speed, portion control, presentation, and customer satisfaction.
Ensure all equipment, utensils, crockery, and service areas are properly maintained and available.
B. Staff Supervision
Allocate daily duties and
Responsibilities
- to coffee shop staff.
- Supervise staff attendance, punctuality, grooming, and performance.
- Provide on-the-job guidance and coaching to team members.
- Ensure staff follow hospital, food safety, hygiene, and customer service procedures.
- Escalate staff performance or disciplinary concerns to the Head Chef.
- C. Food Safety & Hygiene
- Maintain the highest standards of food hygiene, personal hygiene, and cleanliness.
- Ensure food is stored, prepared, displayed, and served safely.
- Monitor temperatures and food handling procedures where applicable.
- Ensure proper cleaning and sanitization of workstations, equipment, utensils, and service areas.
- Report any food safety, hygiene, equipment, or operational concerns immediately to the Head Chef.
- D. Stock & Inventory Control
- Monitor daily stock levels of food, beverages, packaging materials, crockery, and cleaning supplies.
- Conduct regular stock checks and report shortages or variances to the Head Chef.
- Ensure proper FIFO (First In, First Out) stock rotation.
- Minimize wastage, overproduction, and unnecessary consumption.
- Maintain accurate records of stock received, used, and remaining.
- E. Cost & Revenue Control
- Ensure portion sizes and recipes are consistently followed.
- Monitor wastage and identify areas for cost reduction.
- Support daily sales and consumption reconciliation.
- Ensure all items issued and sold are properly accounted for.
- Report discrepancies in sales, stock, or consumption to the Head Chef.
- F. Customer Service
- Provide professional, friendly, and efficient service to patients, staff, doctors, visitors, and other hospital customers.
- Handle customer feedback and complaints professionally.
- Resolve routine service issues and escalate serious matters to the Head Chef or relevant management.
- Maintain a welcoming, clean, and professional coffee shop environment.
- G. Equipment & Maintenance
- Ensure coffee machines, sandwich machines, refrigerators, display equipment, and other kitchen/service equipment are used correctly.
- Conduct routine checks and report breakdowns or maintenance requirements.
- Ensure equipment is cleaned and maintained according to manufacturer and hospital procedures.
- Prevent misuse or damage of company property and equipment.
- H. Reporting & Administration
- Prepare and submit daily operational reports as required.
- Maintain records for stock, wastage, sales, staff meals/consumption where applicable, and other operational activities.
- Communicate daily operational issues and
Requirements
- to the Head Chef.
- Participate in departmental meetings and support implementation of management decisions.
- Bachelors or Diploma in Catering, Hospitality Management, Food & Beverage, or a related field.
- Previous
Experience
- in coffee shop, restaurant, café, hotel, hospital catering, or similar food service operations.
- Previous supervisory
- is an advantage.
- Good knowledge of food safety, hygiene, stock control, and basic food costing.
- Good communication and interpersonal skills.
- Ability to work under pressure and manage a busy service environment
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- Method of Application
- Application
- Link: