Commercial Delivery Manager

• A
• COMMERCIAL DELIVERY MANAGER – INDIA
• Ambrey Analytics
• Management & Business Development
• Today
• New
• Full Time
• Enforcement & Security
• Confidential
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Experience

Job Type: Full-time, permanent

Level:

Mid level

Length:

2 years

Language Requirement:

English

Working Hours:

Full Time - 8 to 5

Applicant

Location:

Uganda

Job descriptions &

in a commercial role.

At least 2 years’

within maritime operations or vessel management.

The ideal candidate should be excited about the opportunity, motivated and

experienced.

and clear understanding of client relationship management

Annual Leave: 23 days per annum plus 10 public holidays

Working hours: Employees will be required to work a rotating shift pattern to support operational requirements, including Early (07:30am to 4:00pm), Mid (1:00pm to 9:30pm) and Night (9:30pm to 7:30am) shifts. Shift allocation will be determined in line with business needs and applicable local employment laws and regulations.

Requirements

• Commercial Delivery Manager is a full-time position based at our Mumbai, India office.
• The Role
• This position based in our Mumbai office is for a full-time Commercial Delivery Manager for
• Ambrey’s Commercial Delivery Team. The Commercial Delivery Manager is responsible for
• overseeing the full commercial cycle from initial client enquiry through to quotation,
• contract management, invoicing, and debt follow-up. The role ensures that all commercial
• activities are conducted accurately, efficiently, and in accordance with company
• procedures, while maintaining strong relationships with clients and internal stakeholders. The post will report to the Commercial Delivery Senior Manager.
• of the company. The post holder may be required to undertake additional appropriate duties as directed and required.
• Diversity, Equality & Inclusion
• At Ambrey, we are committed to promoting diversity, equality and inclusion in all aspects of our work. We aim to create a workplace where everyone is treated with dignity and respect, and where individual differences are valued.
• We welcome applications from all suitably qualified candidates and are committed to ensuring our recruitment and employment practices are fair, transparent and compliant with the Equality Act 2010.
• A copy of our Diversity, Equality and Inclusion Policy is available on request.
• To view all current opportunities, please visit our Careers page.
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Responsibilities

Salary: Commensurate with

• Enquiry Management and Quotation Preparation
• Receive and review client enquiries, ensuring prompt response and thorough understanding of requirements.
• Gather detailed information using internal systems and external resources, to assess and advise the client accordingly.
• Liaise with internal departments to support the client throughout the voyage or task.
• Verify all voyage information such as ETA, location, vessel name, and charterers’ details, check vessel sanctions prior to quotation.
• Prepare competitive quotations using internal pricing tools and market knowledge.
• Communicate directly with clients to ensure they understand the information provided and we try to convert the quotation.
• Ensure consistency with pricing guidelines, check previous quotes, and record all information in Sonar.
• Submit final quotations to clients and record all information accurately.
• Order Confirmation and Contract Management
• Acknowledge client confirmations promptly and gather all necessary details for contract creation.
• Input confirmed orders, ensuring accuracy and completeness of voyage, contracting, and location data.
• Draft and issue contracts via Bimco for each transit, making sure they are returned signed by client before embarkation.
• Manage contract revisions, obtain countersignatures.
• Coordinate with the Assets Screening assessment team and Operations for affiliated vessel requirements, including team composition, flag documentation, and support arrangements.
• Prepare and issue team, weapon, and flag documentation in accordance with company and client requirements.
• Invoicing/Debt
• Review draft invoices for accuracy, verifying against contracts, quotes, and system entries.
• Confirm voyage numbers, PO references, pricing adjustments, and invoicing entities, ensuring they are sent to the correct billing entity.
• Monitor outstanding invoices.
• Update and maintain debtor tracking sheets, providing detailed notes and updates ahead of debt review meetings.
• Support the Finance team by resolving client invoice queries efficiently.
• Invoice accuracy and on-time issuance.
• Reduction of aged debt and improved payment timelines
• Administrative and Reporting Duties
• Conduct regular vessel sanctions checks and maintain compliance with company and regulatory standards.
• Manage and prioritise the Commercial inbox, ensuring timely action and response.
• Submit daily handover reports to ensure continuity between shifts.
• Review weekly invoicing reports, identify discrepancies, and ensure resolution.
• Maintain accurate record-keeping, document control, and system updates in Sonar and associated databases.
• Develop and maintain proactive sales lists and market intelligence to identify new commercial opportunities.
• Monitor market activity, competitor behaviour, and client trends to generate leads.
• and the ability to nurture relationships with clients is crucial.
• Strong interpersonal communications and the ability to build trust and respect with
• Ambrey clients focusing on the long-term interests of the business.
• Ability to network and establish relationships with client organisations and identify improvements to commercial procedures to meet their needs.
• Strong IT skills including using excel to analyse data and the company bespoke client relationship management tool.
• Works efficiently and calmly to tight deadlines with the ability to coordinate activities and facilitate team and individual goals.
• Coach co-ordinators on best practices and handing daily issues and tasks and resolve issues with contracts and invoicing.
• Assists the Senior Managers and directors and works as a member of a cohesive team and accept extra duties as situations arise.
• Establish and maintain a thorough understanding of all client’s needs and requirements.
• Act as the out of hours contact for your team on a rotational duty basis.
• Assertiveness and drive with strong influencing skills.
• Excellent communication skills – written & oral (informal and presentation to board
• level).
• Ability to meet targets and KPIs, demonstrating ambition and commitment.
• TERMS AND CONDITIONS

Qualifications and Skills

At least 1 year’s previous relevant

Benefits

• Private Medical Insurance
• The Job Description for this post will be subject to routine review and revision in order to meet the developmental