Commercial Officer-Country Operations
AI summary
BrighterMonday Consulting is hiring a Commercial Officer-Country Operations in Kampala, Uganda. The role provides on-the-ground commercial drive, relationship-building, and operational support for OTC trading and future Payment Service Provider operations. Candidates need a Bachelor's degree in a business-related field and 1–2 years of experience in FinTech, Mobile Money, Banking, or Financial Services.
- Market-entry pioneer role establishing business presence in Uganda
- OTC trading operations with path to broader PSP responsibilities
- Relationship-building with regulators, banks, merchants, and partners
- Full-time position based in Kampala, Uganda
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, internship, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Commercial Officer-Country Operations evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to BrighterMonday Consulting and the role in Not specified.
- Add concrete examples related to sales, internship, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Uganda; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- BrighterMonday Uganda
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Commercial Officer-Country Operations role in sales, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research BrighterMonday Consulting before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Commercial Officer-Country Operations
BrighterMonday Consulting
Operations
Today
Easy apply
New
Kampala
Full Time
Manufacturing & Warehousing
Confidential
Share link
Share on WhatsApp
Share on LinkedIn
Share on Facebook
Share on Twitter
Share via SMS
Job summary
The role is responsible for providing on-the-ground commercial drive, relationship-building, and operational support for the company's business within the assigned country. As the market- entry pioneer, the incumbent will support the company's Over-the-Counter (OTC) trading operations to establish market presence, build liquidity relationships, dev
Min Qualification:
Bachelors
Experience
- Bachelor's Degree in Business Administration, Finance, Economics, Accounting, Information Systems, Sales, or any related field.
- 1–2 years of
- Demonstrated interest or early
- Exposure to treasury and liquidity management, payment operations, business development, or partnership support is highly desirable.
- Basic understanding of budgeting, financial performance tracking, or P&L support.
- Willingness and ability to build relationships with regulators, local and international banks, merchants, and payment partners as the on-the-ground representative in a new market.
- Working knowledge of AML/CFT, KYC, risk management, and regulatory compliance principles.
- An entrepreneurial, self-starter mindset — comfortable being the first person on the ground to establish the business in a new country.
- Qualification – Essential: Bachelor's degree in finance, accounting, business administration, or any related field.
- Support the development and execution of the country's business strategy, beginning with OTC operations and progressively expanding into full PSP services.
- Identify new market opportunities that support business expansion and digital payment adoption.
- Drive business growth through initiative, resourcefulness, and continuous improvement as the company's ground-breaker in the market.
- Represent the company in meetings and early-stage discussions with regulators, banking institutions, strategic partners, and key industry stakeholders.
- Support the execution of market expansion initiatives aligned with the company's long-term vision.
- OTC Transaction Volume: Total value and number of OTC transactions processed.
- OTC Revenue Growth: Revenue generated from OTC business activities.
- Institutional Client Growth: Number of new corporate and institutional customers acquired.
- Customer Retention: Percentage of existing OTC customers retained.
- Average Transaction Value: Growth in the average size of OTC transactions.
- Client Satisfaction: Feedback from OTC clients regarding service quality and responsiveness.
- Liquidity Availability: Ability to maintain sufficient liquidity for daily business operations.
- Settlement Funding: Timely availability of funds required for settlements.
- Cash Flow Forecast Accuracy: Accuracy of projected versus actual cash flows.
- Treasury Efficiency: Effective utilization of company funds while minimizing idle balances.
- Foreign Exchange Exposure: Effective management of currency risks and exchange rate fluctuations.
- New Banking Partnerships: Number of new banking relationships established.
- Strategic Partnership Growth: Number of strategic commercial partnerships developed.
- Merchant Growth: Increase in active merchants using the company's services.
- Partnership Revenue: Revenue generated through strategic partnerships.
- Successful Commercial Agreement: Number of commercial contracts successfully concluded.
- Zero Regulatory Breaches: No significant violations of regulatory requirements.
- AML/CFT Compliance: Compliance with all AML and CFT obligations.
- Audit Closure Rate: Timely resolution of audit findings.
- Operational Risk Incidents: Reduction in operational losses and risk events.
- Regulatory Reporting Timeliness: Submission of all regulatory reports within required deadlines.
- Revenue Achievement: Percentage achievement of approved revenue targets.
- EBITDA: Measurement of operational profitability.
- Budget Variance: Difference between planned and actual financial performance.
- Cost-to-Income Ratio: Operational efficiency in managing costs relative to income.
- Cash Collections: Percentage of expected revenues successfully collected.
- Merchant Acquisition: Number of new merchants onboarded.
- Merchant Retention: Percentage of merchants retained over time.
- Customer Satisfaction (NPS): Customer satisfaction and willingness to recommend the company's services.
- Complaint Resolution Time: Average time taken to resolve customer complaints.
- Product Adoption Rate: Increase in customer usage of payment products and services.
- Digital Transaction Growth: Growth in digital payment transaction volumes and values.
- New Product Launch Success: Successful implementation and market adoption of new products.
Requirements
Job Purpose
The role is responsible for providing on-the-ground commercial drive, relationship-building, and operational support for the company's business within the assigned country. As the market- entry pioneer, the incumbent will support the company's Over-the-Counter (OTC) trading operations to establish market presence, build liquidity relationships, develop early customer relationships, and lay the groundwork for future Payment Service Provider (PSP) operations.
As the business evolves into a licensed PSP, the incumbent will grow into a broader role covering payment operations support, strategic partnerships, regulatory liaison, merchant acquisition, and customer