Communications and Digital Infrastructure Engineer – Real Time
AI summary
BrighterMonday Uganda is hiring a Communications and Digital Infrastructure Engineer – Real Time to lead the design, operation and optimisation of real-time voice services aligned to Cassava’s 5C + 1P strategy. The role focuses on high availability, incident resolution, cloud-native transformation and revenue protection. Candidates should have 4–6 years in voice, core or IP network operations and strong VoIP, SIP and IMS knowledge.
- Lead real-time voice and digital infrastructure operations
- Target service availability of 99.95% and SLA compliance
- 4–6 years’ experience in voice, core or IP network operations
- VoIP, SIP, IMS, routing and switching knowledge required
- Cloud, Cyber Security or Virtualization exposure is an advantage
- CCNA, CCNP, Voice, Cloud or Security certifications preferred
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required4+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, internship, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Communications and Digital Infrastructure Engineer – Real Time evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to BrighterMonday Uganda and the role in Not specified.
- Add concrete examples related to security, internship, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Uganda; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- BrighterMonday Uganda
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Communications and Digital Infrastructure Engineer – Real Time role in security, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research BrighterMonday Uganda before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
The incumbent will be responsible for leading the design, operation and continuous optimization of real-time communications (Voice) services aligned to Cassava's 5C + 1P strategic pillars (Connectivity, Colocation, Compute & AI, Cloud, Cyber Security and Payments). The role ensures high availability, service resilience, revenue protection, and drives transformation towards cloud-native, secure and AI-enabled communications platforms.
Key
Responsibilities
- Ensure service availability targets (≥99.95%) and SLA compliance
- Troubleshoot and resolve incidents within defined SLAs
- Drive internal capability to reduce contractor dependency
- Lead transformation of voice infrastructure, customer connections and support, wireless systems and cloud-based systems
- Support rapid service activation and customer onboarding
- Collaborate with commercial teams to accelerate revenue realization
- Implement monitoring, automation and continuous improvement initiatives
Requirements
- Bachelor's degree/Diploma in Telecommunications/Electronics or Electrical Engineering or IT
- 4–6 years’
Experience
- Strong knowledge of VoIP, SIP, IMS, routing and switching
- Exposure to Cloud, Cyber Security or Virtualization platforms is an advantage
- Relevant certifications (CCNA, CCNP, Voice, Cloud or Security)
Preferred Qualifications
Knowledge and Skills
- Areas
- •Capability – strong technical expertise in real-time systems
- •Capacity – ability to operate in high-demand environments
- •Cost – efficient operations and vendor cost optimization
- •Continuity – focus on uptime, resilience and business continuity
- •Customer – commitment to service excellence
- •Performance – delivery against KPIs and measurable outcomes
- All applications should be submitted here: https://forms.gle/cFn6D5CDvom81SJn9
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- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
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