Content Marketing Specialist
AI summary
SmartQ is hiring a hands-on Content Marketing Specialist in Kampala to build the company's voice, drive customer acquisition, and create strategic B2B content including LinkedIn posts, videos, articles, and case studies. The role focuses on thought leadership around customer experience and queue management rather than social media growth. Applicants should email their CV to team@smartqapp.com.
- Mid-level contract role based in Kampala, Uganda
- Focus on B2B content strategy and customer acquisition
- Requires 3+ years of content marketing experience
- Hands-on role combining strategy development and execution
- Apply by emailing CV to team@smartqapp.com
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- PreferredPractical evidence in sales, call_center, MarketingThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Contract contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Content Marketing Specialist evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to SmartQ and the role in Not specified.
- Add concrete examples related to sales, call_center, Marketing, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Uganda; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- BrighterMonday Uganda
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Content Marketing Specialist role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research SmartQ before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- S
- Content Marketing Specialist
- Smartq
- Marketing & Communications
- Today
- New
- Kampala
- Contract
- IT & Telecoms
- Confidential
- Share link
- Share on WhatsApp
- Share on LinkedIn
- Share on Facebook
- Share on Twitter
- Share via SMS
Experience
Level:
Mid level
Length:
3 years
Language Requirement:
English
Working Hours:
Contract - 8 to 5
Applicant
Location:
Uganda
Job descriptions &
into compelling marketing content.
Role Description
The Content Marketing Consultant will develop and execute a focused content strategy designed primarily to support customer acquisition. The successful consultant will help SmartQ communicate the business problem of waiting and customer congestion, demonstrate how SmartQ addresses it, and create content to engage prospective customers. This is not a role focused on increasing followers or producing social media content. We are looking for a strategic, hands-on content marketer who can both develop the strategy and execute the work.
in B2B content marketing, digital marketing, or a related field.
Strong writing and storytelling skills.
creating content for business/professional audiences.
Ability to turn complex products into simple, compelling messages.
creating short-form video content or coordinating video production.
Ability to develop and execute a content calendar independently.
Strong understanding of content performance metrics.
Excellent communication and organizational skills.
Ability to work independently in a startup environment.
To Apply
Email CV to team@smartqapp.com
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Requirements
- Company Description
- SmartQ helps businesses reduce customer waiting, eliminate unnecessary queues, and improve the customer service experience.
- Customers can join a queue remotely through channels such as SMS or WhatsApp, receive queue updates and estimated wait times, and arrive when their service time is approaching.
- For businesses, SmartQ provides greater visibility into customer traffic and queue activity, helping them reduce congestion, improve customer experience, and operate more efficiently.
- We are currently looking for a hands-on Content Marketing expert to help establish SmartQ's voice, build credibility, support customer acquisition, and turn our
Responsibilities
- 1. Develop the content strategy
- Develop a practical content strategy aligned with SmartQ's business objectives.
- Identify key audiences, industries, pain points, and messaging themes.
- Develop a monthly content calendar.
- Recommend the most effective channels, formats, and content themes.
- 2. Create high-quality content
- Develop and/or coordinate professional and credible linkedIn posts, short-form videos, product/demo videos, educational articles, industry-specific content, customer stories, infographics and simple visual content, case studies and sales-support materials.
- 3. Build SmartQ's thought leadership
- Position SmartQ as a knowledgeable voice and authority around customer waiting times, customer experience, queue management, service efficiency, operational efficiency, digital transformation, customer behaviour and walkaways.
- 4. Manage social media presence
- Manage SmartQ's presence on relevant channels where appropriate.
- Qualifications
- 3+ years of