Credit and Recovery Supervisor
AI summary
Crane Capital is hiring a Credit and Recovery Supervisor in Kampala, Uganda. The role leads a team responsible for portfolio growth, credit appraisal, loan monitoring, and recovery activities while maintaining strong portfolio quality. Full-time position reporting to the Chief Operations Officer.
- Team leadership role supervising Credit and Recovery Officers
- Focus on portfolio growth, quality, and disciplined recoveries
- Full-time position based in Kampala, Uganda
- Reports directly to the Chief Operations Officer
- Applications reviewed through the BrighterMonday Portal
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- PreferredPractical evidence in sales, internship, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Credit and Recovery Supervisor evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Crane Capital and the role in Not specified.
- Add concrete examples related to sales, internship, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Uganda; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- BrighterMonday Uganda
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Credit and Recovery Supervisor role in sales, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Crane Capital before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
C
Credit and Recovery Supervisor
Crane Capital
Accounting, Auditing & Finance
Today
Easy apply
New
Kampala
Full Time
Banking, Finance & Insurance
Confidential
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Job summary
The overall role of the position is to drive sustainable loan portfolio growth while maintaining strong portfolio quality and disciplined recoveries. The Supervisor is a team leader with responsibility for supervising the Credit and Recovery team in client acquisition, credit appraisal, loan monitoring, and recovery activities.
Language Requirement:
English
Working Hours:
Full Time - 8 to 5
Applicant
Location:
Uganda
Job descriptions &
Requirements
Supervisor:
Chief Operations Officer
Supervises
: Credit and Recovery Officers
Scope:
The overall role of the position is to drive sustainable loan portfolio growth while maintaining strong portfolio quality and disciplined recoveries. The Supervisor is a team leader with responsibility for supervising the Credit and Recovery team in client acquisition, credit appraisal, loan monitoring, and recovery activities.
Responsibilities
- Ensure portfolio growth in line with annual, quarterly and monthly targets set by management.
- Lead and participate directly in customer mobilization, prospecting and acquisition of new borrowers within approved target markets.
- Personally manage an assigned portfolio or sales target and support Credit Officers in achieving individual disbursement and client acquisition targets.
- Ensure diversification of the loan portfolio so that no single product, sector, or customer segment creates excessive concentration risk.
- Review existing credit products to ensure continued relevance to Crane Capital’s mission of providing responsible credit to micro and small enterprises.
- Identify opportunities for new or improved loan products and recommend appropriate product changes to management.
- Continually review the geographical spread and reach of Crane Capital’s products and recommend viable areas for expansion.
- Ensure Crane Capital’s Portfolio at Risk (PAR >30 days) remains below 10% or any lower target subsequently approved by management.
- Monitor arrears daily and ensure immediate follow-up on missed instalments before accounts deteriorate into long-term default.
- Review current credit and recovery procedures and recommend improvements that strengthen underwriting, monitoring and collections.
- Improve credit methodologies and processes to direct lending toward lower-risk, high-impact and financially viable businesses.
- Maintain and continually improve credit scoring and risk assessment tools.
- Coordinate recovery of non-performing loans, including field visits, guarantor follow-up, restructuring recommendations and lawful recovery measures.
- Ensure proper classification of delinquent accounts and timely provisioning/reporting in accordance with company policy and regulatory requirements.
- Supervise, coach and provide field support to Credit Officers and Recovery Officers.
- Set weekly and monthly work plans, allocate recovery cases and review individual staff performance against agreed targets.
- Conduct regular portfolio review meetings and ensure agreed recovery actions are implemented.
- Review loan files for completeness, compliance and quality before recommendation or escalation for approval.
- Provide the COO with accurate weekly and monthly reports covering disbursements, outstanding portfolio, repayments, arrears, PAR, recoveries, active borrowers and key risks.
- Ensure adherence to the Credit Policy, Recovery Policy, AML/KYC procedures, customer protection standards and all other applicable internal controls.
- Undertake any other duties reasonably assigned by the COO.