Job in Uganda
Customer Relations Officer
DistrictNot specifiedCityNot specifiedContractType not specifiedPosted2026-08-12Close dateNot specifiedExperienceNot specifiedSourceUgandan Jobline
customer relations officercustomer servicekampalaugandaentry levelfresherhugamarafull timebusiness administrationhospitalityhospitalitycall_center
AI summary
Hugamara is hiring a Customer Relations Officer based in Kampala, Uganda. The role involves handling incoming calls and WhatsApp messages professionally, with a focus on customer service excellence. Candidates should hold a bachelor's degree and have basic computer and POS system literacy. No prior experience is required, making this suitable for fresh graduates.
- Entry-level role open to fresh graduates with no experience required
- Duty station is Kampala, Uganda
- Application deadline is 9 September
- Send updated CV via email to apply
- Only shortlisted candidates will be contacted
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in hospitality, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Relations Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Hugamara and the role in Not specified.
- Add concrete examples related to hospitality, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Ugandan Jobline; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Ugandan Jobline
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Relations Officer role in hospitality, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Hugamara before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
- Home
- ›
- Jobs
- ›
- Business Administration Jobs in Uganda
- Customer Relations Officer Jobs – Hugamara
- Hugamara
- Posted
- 9 hours ago
- Closes 9 Sep
- ☆
- Job Title:
- Customer Relations Officer
- Organisation:
- Hugamara
- Duty Station:
- Kampala, Uganda
- About Organisation:
- Hugamara is a global leader in sustainable development and innovation. We aim to drive economic and social impact. Hugamara owns The Villa, The Maze, Rozadymz, Eateroo among others.
- Qualifications, Skills and
Experience
- SKILLS: Answering incoming calls and whatsapp messages promptly and professionally, attention to detail, basic computer / POS system literacy and knowledge of the restaurant’s menu.
- Relevant qualifications
- How to Apply:
- All candidates should send their updated CVs via Email to:
- Apply by Email
- NB: Only shortlisted candidates will be contacted.
- For more of the latest jobs, please visit
- https://www.theugandanjobline.com
- or find us on our facebook page
- https://www.facebook.com/UgandanJobline
- Level of
- in Months: no
- Related Jobs
- 2 Accountant Job Opportunities – Goodman International
- Accounting Jobs in Uganda, Business Administration Jobs in Uganda
- Assistant Tax Officer Jobs – Graphic Systems Uganda
- Accounting Jobs in Uganda, Business Administration Jobs in Uganda
- Several Fresher Business Development Officer Jobs – Beyond Logistics
- Business Administration Jobs in Uganda, Finance Jobs in Uganda
- Credit Monitoring & Control Manager Jobs – KCB Bank Uganda
- Banking Jobs in Uganda, Business Administration Jobs in Uganda
- Collections and Recoveries Manager Jobs – KCB Bank Uganda
- Banking Jobs in Uganda, Business Administration Jobs in Uganda
- Assistant Inventory Officer Jobs – Biyinzika Poultry
- Business Administration Jobs in Uganda, Finance Jobs in Uganda
- More: Customer Relations Officer
- Fresher Customer Relations Officer Jobs – Igourd
- Communications Jobs in Uganda, Customer Service Jobs
- Fresher Customer Relations Officer Job Opportunities – WATU Credit
- Other Jobs in Uganda
- Customer Relations Officer – 2 Jobs – Hugamara
- Accounting Jobs in Uganda, Administration Jobs in Uganda
- 2 Fresher Customer Relations Officer Job Opportunities – Lancet Laboratories Uganda
- Business Administration Jobs in Uganda, Customer Service Jobs
- Fresher Customer Relations Officer Job Opportunities – WATU Credit
- Banking Jobs in Uganda, Business Administration Jobs in Uganda
- See all Customer Relations Officer jobs →
Education
- bachelor degree
- Work Hours: 8
Source and provenanceSource: Ugandan Jobline. Last checked: 2026-08-17.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.