Customer Solutions Engineer, APAC
AI summary
BrighterMonday Uganda lists a Customer Solutions Engineer, APAC role for Telesat. The position sits in the Global Customer Solutions Group and focuses on designing and proposing Lightspeed satellite and terrestrial communications solutions for Asia-Pacific customers. Candidates need a bachelor’s degree or comparable experience in engineering/IT fields plus 10+ years in systems engineering or connectivity solutions, with satellite/RF experience preferred.
- Senior technical pre- and post-sales role focused on Telesat’s Lightspeed constellation
- Requires 10+ years of systems engineering or connectivity solutions experience
- Bachelor’s degree or comparable experience in engineering/IT fields required
- Satellite communications, RF link analysis, and RF hardware experience preferred
- Involves customer meetings, proposals, demos, and regional travel
- Industry certifications such as CCNA, CCNP, or JNCIA/ENT are preferable
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required10+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, security, segurancaThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Customer Solutions Engineer, APAC evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Telesat and the role in Not specified.
- Add concrete examples related to sales, security, seguranca, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Uganda; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- BrighterMonday Uganda
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Customer Solutions Engineer, APAC role in sales, security?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Telesat before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
As a member of the Global Customer Solutions (GCS) Group, you will provide technical support for the pre- and post-sales activities of Telesat’s product lines and technical consultation to the Global Sales groups. As a champion of new technology, you will develop effective solutions to meet customer communication needs leveraging Telesat’s Lightspeed constellation. The position’s primary role is to support the Asia-Pacific (APAC) region teams, but will also assist across Telesat’s global presence.
The GCS team is responsible for the gathering of
Requirements
from customers, design of cost-effective Lightspeed satellite and terrestrial communication link solutions, specifying both the space and ground segment components, and presenting solutions to customers. Additionally, you will be offering technology recommendations and advice, performing modeling and simulations, and conducting test and evaluation demonstrations aiming to secure sales and customer satisfaction.
Key
Work directly with the Global Sales Team and prospective customers’ Engineering contacts to validate
and technical details
Prepare, present proposals to, and review
directly with customers
Lead, attend, and actively participate in customer meetings
Identify new solutions within Telesat’s Lightspeed product portfolio which could lead to new revenue opportunities with customers
Work directly with customers to plan upgrades, review performance of networks, and to resolve service issues
Collaborate with Telesat’s Marketing and Product teams to identify available network capacity
Support projects from design to implementation
Update and maintain multiple databases as well as other Engineering information management systems
Actively participate in trade shows, customer events, and technical demonstrations in presentation roles
Fluent English is required and a second language is highly desirable (written and/or spoken)
Ability and willingness to travel to attend customer meetings and events across the region
At Telesat, we take pride in being an equal opportunity employer that values equality in the workplace. We are committed to providing the best candidate
Responsibilities
Design, estimate cost, and propose Lightspeed communications solutions based on customer
Education
&
Experience
Required:
Bachelor degree or comparable
in Cybersecurity, Computer Science, Information Technology, Network Technology, Telecommunications, or Electrical Engineering required
10+ years of relevant
in systems engineering or connectivity solutions
with satellite communications, RF link analysis, and RF hardware
supporting Carrier, Mobile Network Operator (MNO), and Wholesale accounts. Working for a Carrier or an MNO would be desired
A professional demeanor and appearance with strong verbal and written communication skills
Proven analytical and problem-solving skills with demonstrated ability to multi-task and work in a team environment.
Industry certifications such as Cisco CCNA, CCNP, Juniper JNCIA/ENT preferable
and understanding of computer hardware, software, and operating systems
Working knowledge of MEF 3.0 standards and implementations
Working knowledge of:
OSI Layer 1 (Optical, HFC, WDM)
OSI Layer 2 & 3 (Switching, STP, VLAN, MPLS, Carrier Ethernet, IP, etc.)
Protocol acceleration, web caching, traffic management, firewalls, VPN, and security related hardware and software
3G/4G/5G cellular networking technologies
Network management platforms (SolarWinds, WhatsUp Gold, etc.)
Other
possible including any required accommodations at every stage of our interview process. All qualified applicants that have been selected for an interview that require accommodations, are advised to inform the Telesat Talent team accordingly. We will work with you to meet your needs. All accommodation information provided will be treated as confidential.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Preferred Qualifications
- Inquisitive nature and eagerness to learn and explore new concepts
- Positive outlook in meeting challenges and working to a high level
- Confident when presenting to peers and management within the organization
- Ability to manage multiple complex projects simultaneously
- Analytical skills with the ability to solve technical and business issues
- Ability to foster and maintain good working relationships with peers, partners, and customers
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