Debt Collection Agent
AI summary
Ideon BPO Services Limited is hiring a Debt Collection Agent in Kampala to contact customers and recover outstanding debts on behalf of clients. The role suits fresh graduates and interns with strong communication and negotiation skills, offering a base salary plus commission in a fast-paced call center environment.
- Base salary USh 300,000–500,000 plus commission
- Fresh graduates and interns are encouraged to apply
- Call center role focused on outbound debt recovery calls
- Fluency in English and at least one local language required
- Applications handled through the BrighterMonday portal
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists USh 300,000 - 500,000 Plus Commission. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, no_experienceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Internship contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Debt Collection Agent evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Ideon BPO Services Limited and the role in Not specified.
- Add concrete examples related to call_center, internship, no_experience, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Uganda; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Uganda
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Debt Collection Agent role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Ideon BPO Services Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
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Original source description
I
Debt collection Agent
Ideon BPO services Limited
Operations
1 month ago
Easy apply
Kampala
Internship & Graduate
Banking, Finance & Insurance
USh
300,000 - 500,000
Plus Commission
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Job summary
The Debt Collection Agent is responsible for contacting customers to recover outstanding debts on behalf of clients. This role requires excellent communication skills, persistence, and a strong understanding of customer service and negotiation techniques. The agent will work within a fast-paced call center environment, adhering to company policies
Min Qualification:
Diploma
Experience
- Level:
- Internship & Graduate
- Length:
- No Experience/Less than 1 year
- Language Requirement:
- English, Luganda
- Working Hours:
- Internship & Graduate - 8 to 5
- Applicant
- Location:
- Kampala, Uganda
- Job descriptions &
Requirements
- Make outbound calls to clients with overdue accounts.
- Negotiate repayment plans and follow up consistently.
- Maintain professionalism and empathy while ensuring compliance.
- Keep accurate records of calls, agreements, and customer commitments.
- Excellent communication and negotiation skills.
- Fluency in English and at least one local language such as Luganda, Runyankole, Luo, Lugisu, Lusoga, or Rukiga.
- Persistence and ability to work under targets.
- Fresh graduates are encouraged to apply
- How to Apply:
- All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job