Debt Collections Intern
AI summary
Zenka Finance is hiring a Debt Collections Intern in Kampala, Uganda. The role involves outbound collection calls, negotiating repayment arrangements, maintaining records, and ensuring compliance with policies. Applications are submitted through the BrighterMonday Portal.
- Outbound collection calls and repayment negotiation
- Full-time role, 8am to 5pm in Kampala
- Diploma required; internship/graduate level
- Salary USD 300-500 plus commission
- Apply via BrighterMonday Portal
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists USD 300 - 500 Negotiable Plus Commission. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, finance, Debt CollectionThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Debt Collections Intern evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Zenka Finance and the role in Not specified.
- Add concrete examples related to internship, finance, Debt Collection, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Uganda; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Uganda
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Debt Collections Intern role in internship, finance?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Zenka Finance before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Debt Collections Intern
Zenka Finance
Operations
1 week ago
Easy apply
New
Kampala
Full Time
Banking, Finance & Insurance
USD
300 - 500
Negotiable
Plus Commission
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Job summary
The purpose of a Debt Collection Agent in a microfinance company is to support portfolio quality by engaging customers through outbound communication, facilitating timely repayments, negotiating payment arrangements where appropriate, and ensuring compliance with company policies and regulatory requirements.
Min Qualification:
Diploma
Experience
- Level:
- Internship & Graduate
- Length:
- 1 year
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Uganda
- Job descriptions &
Requirements
- The successful candidate
- will be responsible for:
- Conducting outbound collection calls with customers across various
- stages of delinquency.
- Remind customers of outstanding obligations and encourage
- timely repayment.
- Negotiate repayment arrangements and follow up on agreed
- commitments.
- Maintain accurate records of customer interactions, payment
- commitments, and collection activities.
- Investigate and resolve customer concerns related to
- outstanding balances and repayment obligations.
- Escalate complex or sensitive cases to the appropriate
- departments for further action.
- Ensure adherence to company policies, procedures, and ethical
- collection practices.
- Collaborate with internal teams to support portfolio
- performance and recovery efforts.
- How to Apply:
- All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job