Digital Sales & Customer Engagement Executive
AI summary
Kwisty is hiring a Digital Sales & Customer Engagement Executive in Kampala, Uganda. The role involves creating social media content, appearing in videos, managing online platforms, responding to enquiries, demonstrating products, following up leads, and closing sales. The position targets candidates with no prior experience and requires S6/UACE or equivalent.
- No prior experience required; suitable for fresh graduates
- Involves on-camera work and social media content creation
- Based in Kampala, mainly office-based role
- Requires fluency in English and spoken Luganda
- Closes 21 Sep 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Digital Sales & Customer Engagement Executive evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Kwisty and the role in Not specified.
- Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Ugandan Jobline; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Ugandan Jobline
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Digital Sales & Customer Engagement Executive role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Kwisty before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
- Home
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- Business Administration Jobs in Uganda
- Digital Sales & Customer Engagement Executive (No
Experience
Jobs) – Kwisty
Kwisty
Posted
14 hours ago
Closes 21 Sep
☆
Job Title:
Digital Sales & Customer Engagement Executive (No
Jobs)
Organisation:
Kwisty
Duty Station:
Kampala, Uganda
About Organisation:
Kwisty helps Ugandan businesses manage sales, inventory, customers, bookings, online catalogs, credit sales, reports, and business operations from one simple platform.
Job
team.
The successful candidate will work mainly from the Kwisty office and will be responsible for creating engaging digital content, appearing in promotional and educational videos, managing social media platforms, responding to customer enquiries, supporting existing customers, following up sales leads and converting interested businesses into paying Kwisty subscribers.
The candidate must be confident speaking to people both physically and online, have a clear and audible voice, be comfortable appearing in front of a camera and be able to explain Kwisty products and services in simple language that business owners can easily understand.
Key Duties and
Minimum
in any of the following will be an advantage but is not mandatory:
Sales or telesales
Customer service
Social media management
Digital marketing
Content creation
Video presentation
POS systems
Software or technology sales
Formal qualifications beyond S6 are welcome, but communication ability, confidence, customer handling, creativity, willingness to learn and ability to close sales are especially important for this position.
We are looking for someone who is:
Confident and outgoing
Friendly and approachable
Comfortable speaking to strangers
Comfortable appearing on camera
Creative with social media content
Patient when assisting customers
Persuasive without being aggressive
Good at following up customers
Fast and professional when responding to enquiries
Willing to learn Kwisty thoroughly
Results-oriented
Able to turn online enquiries into real customers
How to Apply:
All suitably qualified and Interested applicants should apply online at the link below.
Opens the employer’s application page
Apply Now →
NB: Only shortlisted candidates will be contacted.
For more of the latest jobs, please visit
https://www.theugandanjobline.com
or find us on our facebook page
https://www.facebook.com/UgandanJobline
Level of
in Months: no
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Summary
The Digital Sales & Customer Engagement Executive will be responsible for creating engaging social-media content, appearing in videos, managing Kwisty’s social-media pages, responding to enquiries, supporting customers and converting interested prospects into paying subscribers. This is not only a social-media role. The successful candidate should be comfortable speaking on camera, talking to customers, explaining technology in simple language, solving customer queries, following up leads and closing sales. The person will work mainly from the Kwisty office and will act as an important connection between our online audience, prospective customers, existing customers and field onboarding team.
Kwisty is looking for a confident, energetic and customer-focused Digital Sales & Customer Engagement Executive to join our Growth & Customer
Responsibilities
- Create and appear in short promotional, educational and demonstration videos for Kwisty.
- Produce content for TikTok, Instagram, Facebook, YouTube and other digital platforms.
- Help develop content ideas, scripts, captions and social media campaigns.
- Manage Kwisty social media pages and maintain consistent posting.
- Respond professionally and promptly to comments, direct messages and online enquiries.
- Respond to customer enquiries through social media, WhatsApp, online chat, phone and other Kwisty support channels.
- Explain Kwisty features, subscription packages and services to prospective customers.
- Understand a customer’s type of business and recommend the most suitable Kwisty subscription package.
- Conduct product demonstrations online or from the Kwisty office.
- Follow up prospective customers who have shown interest in Kwisty.
- Handle customer objections and guide interested customers toward completing their subscription.
- Assist customers with registration and subscription payment.
- Close sales and maintain proper records of leads and completed subscriptions.
- Provide first-level customer support for existing Kwisty customers.
- Help customers understand and use basic Kwisty features.
- Troubleshoot simple customer issues and escalate technical issues where necessary.
- Coordinate customers who require training, onboarding or field setup assistance with the relevant Kwisty team.
- Follow up newly registered customers to ensure they are successfully using the platform.
- Record customer complaints, suggestions, common questions and feedback to help improve Kwisty.
- Prepare simple daily or weekly reports on leads, sales, content activity, support cases and customer feedback.
- Qualifications, Skills and
Education
- qualification: Senior Six (S6) / Uganda Advanced Certificate of
- or equivalent.
- Must be fluent in spoken and written English.
- Must be fluent in spoken Luganda.
- Must have a clear, confident and audible speaking voice.
- Must be comfortable speaking in front of a camera.
- Must be confident communicating with customers both in person and online.
- Good sales and persuasion skills.
- Ability to follow up leads and confidently ask customers to complete a purchase or subscription.
- Good customer-service and problem-solving skills.
- Ability to explain technology in simple language.
- Good knowledge of social media platforms, particularly TikTok, Instagram and Facebook.
- Ability to create engaging short-form video content.
- Basic computer and smartphone skills.
- Good written communication skills.
- Ability to learn new software and digital tools quickly.
- Good organizational and follow-up skills.
- Ability to work independently and as part of a team.
- Must be reliable, professional, respectful and customer-focused.
- Added Advantage
- high school
- Work Hours: 8