Field Recovery Officer
AI summary
Majibu Africa is hiring a Field Recovery Officer in Kampala to manage overdue accounts, negotiate repayment plans with debtors, and report on collection performance. This full-time role (8 to 5) pays USh 500,000 - 1,000,000 and requires a Diploma, 2 years of experience, and English. Apply through the BrighterMonday portal.
- Full-time Kampala role paying USh 500,000 - 1,000,000, working 8 to 5
- Requires a Diploma, 2 years of experience, and English proficiency
- Field visits to negotiate repayments, monitor delinquent accounts, and keep records
- Apply via the BrighterMonday portal's 'Apply Here' section
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists USh 500,000 - 1,000,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, finance, Customer Service & SupportThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Field Recovery Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Majibu Africa and the role in Not specified.
- Add concrete examples related to call_center, finance, Customer Service & Support, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Uganda; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Uganda
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Field Recovery Officer role in call_center, finance?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Majibu Africa before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- FIELD RECORVERY OFFICER
- Majibu Africa
- Customer Service & Support
- 2 weeks ago
- Easy apply
- New
- Kampala
- Full Time
- Banking, Finance & Insurance
- USh
- 500,000 - 1,000,000
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- Job summary
- A Field officer is responsible for managing overdue accounts, negotiating payment plans with clients, ensuring timely collection of outstanding debts, maintaining accurate records and reporting on collection performance.
- Min Qualification:
- Diploma
Experience
- Level:
- Mid level
- Length:
- 2 years
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Uganda
- Job descriptions &
Requirements
- Debt Recovery and Negotiation
- In-person visits to clients or debtors to
- negotiate repayment plans or collect overdue amounts.
- Account Monitoring and Reporting
- Monitoring accounts for delinquency, updating
- records of payments, and generating reports on collection progress for
- management.
- Customer Interaction and Relationship Management
- Engaging with debtors face-to-face to build
- rapport, resolve issues, and educate them on the importance of repaying
- debts.
- Handling customer inquiries and disputes,
- ensuring that debtors understand their financial obligations while
- maintaining professional communication.
- Legal and Compliance Adherence
- Ensuring that all collection activities comply
- with legal and regulatory requirements, including respecting debtor
- rights during physical visits.
- Debt Documentation and Record Keeping
- Collecting and verifying necessary
- documentation from debtors, such as payment receipts or personal
- identification.
- Maintaining detailed records of
- communications, payments and debt statuses, and preparing reports for
- upper management regarding recovery efforts.
- How to Apply:
- All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job