Functional Business Analyst
AI summary
Metaphor Services is hiring an experienced Functional Business Analyst in Uganda with strong hands-on Retail Banking platform experience. The role involves gathering requirements, creating functional specifications and user stories, owning business UAT, and supporting banking platform implementations using SQL. Candidates should have experience in Consumer Lending, Teller/Payments, or Sales & Service/Account Opening.
- Requires hands-on Retail Banking platform experience
- Focus on Consumer Lending, Teller/Payments, or Sales & Service
- Own business UAT including test cases and defect triage
- SQL skills required for data and transaction validation
- Full-time role, Monday to Friday 8 to 5
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- PreferredPractical evidence in sales, retail, technologyThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Functional Business Analyst evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Metaphor Services and the role in Not specified.
- Add concrete examples related to sales, retail, technology, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Uganda; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- BrighterMonday Uganda
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Functional Business Analyst role in sales, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Metaphor Services before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- M
- Functional Business Analyst
- Metaphor Services
- Research, Teaching & Training
- 1 week ago
- New
- Full Time
- Advertising, Media & Communications
- Confidential
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- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Uganda
- Job descriptions &
Requirements
Company Description
Metaphor Services provides business consulting and products designed to help organizations improve performance and drive growth. The company focuses on understanding client needs, optimizing business processes, and delivering practical solutions. Metaphor Services partners with clients across industries to address complex business challenges and support strategic decision-making. Team members collaborate closely with clients and colleagues, working in an environment that values analysis, problem-solving, and continuous improvement.
Metaphor Services is looking for an experienced Functional Business Analyst with strong hands-on Retail Banking platform experience.
The ideal candidate will have
& UAT
Experience
- in at least one of these areas:
- š¹ Consumer Lending
- š¹ Teller / Payments
- š¹ Sales & Service / Account Opening
- Key
- ā Consumer Lending, Teller/Payments, or Sales & Service/Account Opening
- ā Strong
- ā Working knowledge of SQL
- ā Ability to explain end-to-end banking processes
- ā
- working with development teams and/or vendors
- ā Reg B, Reg Z, HMDA, TRID & Fair Lending
- ā Agile/Scrum
- <
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Responsibilities
- Gather and document functional requirements.
- Create functional specifications, user stories, acceptance criteria, process flows, and data mappings.
- Understand and document end-to-end retail banking processes.
- Own business UAT, including test cases, execution, and defect triage.
- Work closely with developers, vendors, and business stakeholders.
- Use SQL for data and transaction validation.
- Support banking platform implementations, conversions, and enhancements.
Preferred Qualifications
- ā Argo
- ā Fiserv, FIS, Jack Henry, or Temenos
- ā Core banking conversion / merger