Job in Uganda
General Manager
DistrictNot specifiedCityNot specifiedContractType not specifiedPosted2026-08-20Close dateNot specifiedExperience10 yearsSourceUgandan Jobline
general managerhotel managementhospitalityKampalaUgandarevenue managementoperationssenior leadershipfull timeupscale hotelsaleshospitality
AI summary
Fountain Palace Hotel & Suites, a newly launched upscale hospitality destination in Kampala, is seeking a commercially driven and operationally strong General Manager to lead the hotel. The role covers revenue management, financial performance, operations, guest experience, sales leadership, and brand positioning. The vacancy closes on 16 Sep.
- Senior leadership role overseeing full hotel operations in Kampala
- Focus on revenue growth, P&L ownership, and upscale service standards
- Requires 10–15 years of relevant experience in upscale or boutique hotels
- Application deadline is 16 Sep
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required10+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, hospitality, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest General Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Fountain Palace Hotel & Suites and the role in Not specified.
- Add concrete examples related to sales, hospitality, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Ugandan Jobline; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Ugandan Jobline
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this General Manager role in sales, hospitality?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Fountain Palace Hotel & Suites before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
- Home
- ›
- Jobs
- ›
- Business Administration Jobs in Uganda
- General Manager Jobs – Fountain Palace Hotel & Suites
- Fountain Palace Hotel & Suites
- Posted
- 16 hours ago
- Closes 16 Sep
- ☆
- Job Title:
- General Manager
- Organisation:
- Fountain Palace Hotel & Suites
- Duty Station:
- Kampala, Uganda
- About Organisation:
- Fountain Palace Hotel & Suites is a newly launched upscale hospitality destination in Kampala.
- Job
Summary
We are a newly established upscale hotel in Kampala focused on delivering exceptional guest experiences while building a strong and sustainable market presence. We are seeking a commercially driven and operationally strong General Manager to lead the hotel. Who will oversee all aspects of the operation of the Hotel, secure the maximum in revenues and guest satisfaction while positioning the Hotel in a recognizable position in the marketplace. This is to be accomplished through training, yield management and the implementation of service standards with constant communication and feedback to the Operations Manager and Managing Directors.
Key Duties and
Responsibilities
- Revenue Management & Business Development
- Drive occupancy, revenue growth, and market penetration
- Develop and execute a comprehensive Sales & Marketing strategy
- Conduct ongoing market analysis, including:
- Competitor pricing (weekday/weekend, segment-based)
- Local demand trends and special events impacting occupancy
- Build and maintain partnerships with:
- Corporate clients
- NGOs and international organizations
- Embassies and diplomatic missions
- Travel agents and tour operators
- Actively generate business through outreach, networking, and relationship management
- Support and lead all sales initiatives and ensure pipeline development
- Financial Management & Performance
- Own and manage the hotel’s Profit & Loss (P&L)
- Contribute to annual budgeting, forecasting revenue, labor, and operating costs
- Monitor key metrics:
- Occupancy
- Average Daily Rate (ADR)
- Revenue per Available Room (RevPAR)
- Adjust operating expenses in line with revenue performance to maintain profitability
- Analyze budget variances and implement corrective actions
- Oversee purchasing processes in line with company policies
- Operations Management
- Oversee all day-to-day operations including: Front Office, Housekeeping, Maintenance and facilities, Food & Beverage (where applicable)
- Ensure efficient, cost-effective operations aligned with upscale standards
- Implement and maintain SOPs and operational systems
- Manage preventive maintenance and ensure property standards are consistently upheld
- Guest
- Knowledge of hotel management systems
- Ability to operate effectively in a dynamic, growth-stage environment
- Relevant certifications (local or international) are an advantage
- Demonstrated success in driving revenue and occupancy growth
- Strong commercial mindset with hands-on leadership style
- Established network within East Africa is a strong advantage
- High level of accountability, ownership, and execution
- What Success Looks Like
- Consistent growth in occupancy and revenue
- Strong pipeline of corporate and partner business
- High guest satisfaction and positive online reviews
- Efficient, well-managed hotel operations
- Engaged, high-performing team
- How to Apply:
- Interested candidates should submit their CV and cover letter to
- Apply by Email
- :
- [apply via the button]
- highlighting:
- Relevant
Experience
- & Quality Assurance
- Ensure exceptional guest service standards across all touchpoints
- Train staff on service delivery, upselling techniques, and handling guest concerns
- Personally manage and resolve escalated guest issues
- Monitor guest feedback (reviews, surveys) and implement improvements
- Maintain high guest satisfaction scores and online reputation
- Sales Leadership & Team Development
- Recruit, train, and manage operational and sales teams
- Build a sales-oriented culture across all departments
- Train front office teams on selling techniques and promotions
- Set clear KPIs and hold team members accountable
- Support employee development and succession planning
- Maintain a positive work environment with fair HR practices
- Marketing & Brand Positioning
- Oversee the hotel’s visibility across digital and offline channels
- Ensure strong positioning as an upscale hospitality brand
- Manage online travel agency (OTA) presence and direct booking channels
- Coordinate promotional campaigns, partnerships, and brand assets
- Qualifications, Skills and
- Either a Masters Degree in Hospitality Management, Business Administration, Tourism coupled with 10 years of relevant
- in the same Role (upscale or boutique preferred) or
- Bachelors’ degree Hospitality Management, Business Administration, Tourism coupled with 15 years of relevant
- in the same role (upscale or boutique preferred)
- Relevant certifications in hotel or revenue management are an asset
- Proficiency in Microsoft Office (Word, Excel, PowerPoint etc.)
- Strong analytical and decision-making skills
- Excellent written and verbal communication skills
- Ability to work independently, prioritize, and manage multiple
- and how their
- matches the
- in Months: 120
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Requirements
- of the role
- Key achievements in driving hotel revenue or occupancy
- Existing networks or partnerships within the region
- This position will remain open until a suitable candidate is found
- NB: Only shortlisted candidates will be contacted.
- For more of the latest jobs, please visit
- https://www.theugandanjobline.com
- or find us on our facebook page
- https://www.facebook.com/UgandanJobline
- Level of
Education
- postgraduate degree
- Work Hours: 8
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Source and provenanceSource: Ugandan Jobline. Last checked: 2026-08-25.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.