Head of Cooperatives
AI summary
CIC Insurance Group is recruiting a Head of Cooperatives to lead the Cooperative business portfolio in Uganda. Reporting to the Managing Director, the role drives strategy, business development, and stakeholder relationships with SACCOs, cooperatives, unions, and associations. The position is based in Kampala and focuses on profitable growth and tailored insurance solutions for the cooperative sector.
- Strategic leadership role reporting to the Managing Director
- Focus on SACCOs, cooperatives, unions, and associations
- Drive premium, revenue, profitability, and market growth targets
- Build partnerships to increase insurance penetration in the cooperative sector
- Represent CIC at cooperative sector forums and stakeholder engagements
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, security, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Contract contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Head of Cooperatives evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to CIC Insurance Group and the role in Not specified.
- Add concrete examples related to sales, security, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Fuzu Uganda; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Fuzu Uganda
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Head of Cooperatives role in sales, security?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research CIC Insurance Group before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- Kampala
- •
- Uganda
- Contract Type
- Description
- About Us
- CIC Insurance Group is a leading insurance and financial services organization with over five decades of
Experience
supporting individuals, families, cooperatives, SMEs, and corporates to achieve financial security.
The Group offers a diversified portfolio spanning general insurance, life assurance, microinsurance, asset management, and investment solutions, with operations in Kenya, Uganda, South Sudan, and Malawi, and is listed on the Nairobi Securities Exchange.
Our tagline, “We Keep Our Word,” reflects our unwavering commitment to integrity, transparency, and delivering on our promises to clients, regulators, partners, and communities. CIC is committed to innovation, digital transformation, and prudent risk management to deliver sustainable value across its markets.
About the Role
Reporting to the Managing Director, the Head of cooperatives role will provide strategic leadership in developing and managing the Cooperative business portfolio, driving profitable growth, strengthening relationships with cooperatives and their members, and delivering sustainable insurance solutions that meet the needs of the cooperative sector.
PRIMARY
in working with Cooperatives.
Key Competencies
Strategic leadership and business acumen
Business development and sales management
Cooperative and stakeholder relationship management
Negotiation and influencing skills
Customer-centric mindset
Analytical and problem-solving skills
Team leadership and people development
Excellent communication and presentation skills
Results orientation and accountability
Tags
Accounting, finance, banking, insurance
Banking, microfinance, insurance
Senior-level
Uganda
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Responsibilities
- Strategy & Business Development
- Develop and implement the Cooperative business strategy in line with the company’s overall strategic objectives.
- Identify and pursue new business opportunities within SACCOs, cooperatives, unions, associations, and other organized groups.
- Develop innovative insurance solutions tailored to the needs of cooperative members.
- Drive achievement of premium, revenue, profitability, and market growth targets.
- Monitor market trends, competitor activities, and emerging opportunities within the cooperative sector.
- Relationship & Stakeholder Management
- Build and maintain strong relationships with cooperative societies, SACCOs, unions, associations, and key decision-makers.
- Develop strategic partnerships to increase insurance penetration and customer acquisition.
- Represent the company at cooperative sector meetings, forums, conferences, and stakeholder engagements.
- Ensure effective communication and resolution of stakeholder concerns.
- Sales & Portfolio Management
- Lead the development and execution of sales plans for the Cooperative portfolio.
- Oversee acquisition, retention, and growth of cooperative business.
- Monitor portfolio performance, premium collection, renewals, and profitability.
- Work closely with branches, intermediaries, bancassurance, and other distribution channels to maximize business opportunities.
- Ensure effective cross-selling and up-selling of relevant insurance products.
- Product Development & Customer Solutions
- Identify gaps in the market and recommend development or enhancement of products for the cooperative sector.
- Work with Underwriting, Claims, Finance, and other functions to ensure products and services meet customer needs.
- Promote simplified, accessible, and value-driven insurance solutions for cooperative members.
- Monitor customer feedback and recommend improvements to service delivery.
- Team Leadership & Performance Management
- Lead, coach, and develop the Cooperative team to achieve business objectives.
- Set clear performance targets and monitor individual and team performance.
- Build a high-performance culture focused on accountability, innovation, and customer service.
- Identify training and development needs and support staff capability building.
- Risk, Compliance & Governance
- Ensure cooperative business is conducted in compliance with company policies, regulatory requirements, and approved underwriting guidelines.
- Monitor portfolio risks and implement appropriate mitigation measures.
- Ensure proper documentation, controls, and reporting across the Cooperative business.
- Work with relevant functions to address audit, compliance, and risk-related matters.
- Reporting & Performance Management
- Prepare and present periodic reports on Cooperative business performance, growth, profitability, and key risks.
- Track achievement against budgets, business plans, and agreed KPIs.
- Provide management with market intelligence and recommendations for business growth.
- Monitor and report on key strategic initiatives and action plans.
- Who We’re Looking For
- Academic & Professional Qualifications
- Bachelor’s degree in Business Administration, Marketing, Insurance, Cooperative Management, or a related discipline.
- Professional insurance qualification such as ACII, CII, Diploma in Insurance
- Masters Degree in related field is an added advantage.
- Minimum of 8 years’