Head of Operations
AI summary
The Head of Operations is responsible for delivering efficient, standardized, and scalable logistics operations across warehousing, distribution, and transportation. They oversee process improvement, system optimization, and ensure SLA delivery, while managing a team including Warehouse & Logistics Manager and Admin & Safety Officer.
- Oversee warehouse and logistics operations for maximum throughput
- Drive continuous improvement and standardization of processes
- Manage WMS, ERP, and QMS systems for operational excellence
- Ensure ≥95% SLA performance and cost efficiency
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists USh 3,000,000 - 5,000,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required5+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in driver, factory, motoristaThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full-time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Head of Operations evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to BrighterMonday Uganda and the role in Not specified.
- Add concrete examples related to driver, factory, motorista, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Uganda; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Uganda
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Head of Operations role in driver, factory?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research BrighterMonday Uganda before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Find a Job + + + + Search Head of Operations Beyond Logistics Ltd Operations Today Easy apply New Kampala Full Time Shipping & Logistics USh 3,000,000 - 5,000,000 Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Job summary The Head of Operations is responsible for delivering efficient, standardised, compliant, and scalable operations that maximise throughput, reliability, asset utilisation, and productivity across BLL’s logistics operations. Min Qualification: Bachelors
Experience
Location: Uganda Job descriptions &
Level: Mid level
Length: 5 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant
5–10 years in warehouse, logistics, or supply chain operations leadership Strong operational
in: FMCG distribution and delivery operations Warehouse operations & Transport coordination Strong practical use of: Warehouse Management Systems (WMS) & Distribution/Logistics ERPs & Operational reporting systems
implementing operational controls and standardisation in structured environments
HSE or Quality Management certification How to Apply: Tap on the link: https://a.peoplehum.com/1b895 Log In and Apply Important safety tips Do not make any payment without confirming with the BrighterMonday Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job Log in to apply now Continue with Google Continue with Linkedin Or continue with Forgot Password? Keep me logged in Log in Don't have an account? Sign Up to Apply Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Activate Notifications Stay productive - get the latest updates on Jobs & News Activate Deactivate Notifications Stop receiving the latest updates on Jobs & News Deactivate This action will pause all job alerts. Are you sure? Cancel Proceed Similar jobs Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago Lorem ipsum dolor sit amet consectetur adipiscing elit Lorem ipsum Lorem ipsum dolor (Location) Lorem ipsum Confidential 3 years ago View More Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox. v2.homepage.newsletter_signup.choose_type Jobseeker Employer Email address * We care about the protection of your data. Read our Notify Me We care about the protection of your data. Read our privacy policy .
Requirements
Department : Operations Reports To : Managing Director Direct Reports: Warehouse & Logistics Manager Admin & Safety Officer Projects Manager 1. ROLE MANDATE (WHY THIS ROLE EXISTS) The Head of Operations is responsible for delivering efficient, standardised, compliant, and scalable operations that maximise throughput, reliability, asset utilisation, and productivity across BLL’s logistics operations. The role directly enables BLL’s Single Big Objective (SBO): “Use our resources better every day to improve reliability, cut unit cost per CBM, and grow margin-positive revenue.” The role exists to ensure that: Operations are predictable, disciplined, and scalable Warehouse and transport processes support profitable growth Operational systems continuously improve as the business evolves BLL develops strong operational capability in warehousing, distribution, transportation, and importation processes 2. CORE ACCOUNTABILITIES (WHAT THIS ROLE OWNS) Operations Execution & Throughput Oversee warehouse and logistics operations through the Warehouse & Logistics Manager; Ensure efficient inbound handling, Storage, Order fulfilment, Distribution & transport coordination. Drive throughput optimisation and eliminate operational bottlenecks Process Design, Standardisation & Continuous Improvement Design, implement, and continuously improve standard operating processes across BLL operations Lead development of scalable operating processes for: FMCG Warehousing, distribution & transportation Importation and inbound logistics processes Support the Head of Commercial & Client Value in: 3PL service design Operational productization Service scalability and repeatability Ensure ≥80% of operations run on standardised processes Drive continuous improvement initiatives across warehouse and transport operations Warehouse Management Systems (WMS), Operational Systems Improvement & Automation Oversee effective utilisation and continuous improvement of: Warehouse Management Systems (WMS) Operational ERP workflows Identify process automation and optimisation opportunities Ensure operational systems support productivity, visibility, and accuracy QMS & Regulatory Compliance (Execution) Lead operational implementation and improvement of: Quality Management Systems (QMS) NDA operational compliance
Ensure warehouse and logistics processes remain audit-ready Drive operational compliance culture across teams Productivity, Utilisation & Cost Efficiency Improve labour productivity (CBM handled per employee) Improve warehouse space utilisation Reduce operational waste, inefficiencies, and rework Support reduction of operational cost drivers affecting Cost per CBM SLA Delivery & Reliability Ensure operational delivery supports SLA performance ≥95% Minimise Errors, Damages, Delays & Rework Ensure operational consistency and reliability Leadership, Supervision & Coordination Supervise: Warehouse & Logistics Manager Admin & Safety Officer Ensure strong operational coordination with: Commercial (demand & service alignment) Finance (cost & control discipline) Build operational capability and accountability culture Outsourced Projects Oversight Supervise outsourced project execution where required (CCEOP and related projects) Ensure projects are: Delivered on time Operationally compliant Properly coordinated with warehouse and logistics operations 3. ROLE BOUNDARIES The Head of Operations DOES: Own operational execution and process discipline Drive operational improvement and scalability Design operational systems and workflows Enforce compliance and productivity standards The Head of Operations DOES NOT: Own pricing or revenue targets Override commercial or financial controls Make strategic capital allocation decisions outside approved authority Must have skills Operations leadership and execution management, process design and optimisation, FMCG distribution and transport operations management, warehouse and logistics systems management, continuous improvement and problem-solving, team leadership and coordination, operational compliance and quality management Good to have skills High execution discipline & Strong follow-through; decisiveness under pressure & Operational calmness during crises; systems thinking mindset & a bias toward continuous improvement; accountability and ownership Qualifications
Education
Degree in Logistics, Supply Chain, Engineering, Operations Management, or related field Additional / Desirable Qualifications Lean / Six Sigma certification Exposure to pharmaceutical or regulated logistics environments ERP/WMS /Automation implementation