Import Export Supervisor

• T
• Import Export Supervisor
• Twyford International (uganda)
• Today
• New
• Kampala
• Full Time
• Manufacturing & Warehousing
• Confidential
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Experience

• Level:
• Senior level
• Length:
• 5 years
• Language Requirement:
• English
• Working Hours:
• Full Time - 8 to 5
• Applicant
• Location:
• Uganda
• Job descriptions &
• may be considered in lieu of the educational requirement.
• Minimum of five (5) years'
• in international trade, logistics, customs, or import and export management.
• At least two (2) years of proven
• supervising or managing a team.
• in import/export operations within Africa is highly desirable.
• supporting manufacturing or factory import/export operations is an added advantage.
• Knowledge & Skills
• Strong knowledge of international trade procedures, customs regulations, and import/export compliance.
• Thorough understanding of shipping documentation, customs clearance processes, and international logistics.
• Excellent leadership and people management skills.
• Strong planning, organizational, and project management abilities.
• Excellent communication and stakeholder management skills.
• Strong analytical and problem-solving capabilities.
• Ability to manage multiple priorities in a fast-paced environment.
• High level of integrity, accountability, and professionalism.
• Proficiency in Microsoft Office applications and ERP systems.
• KEDA (Kenya) Ceramics Company Limited
• is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees. Only shortlisted candidates will be contacted.
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Requirements

Job Purpose

The Import & Export Department Supervisor is responsible for overseeing the day-to-day operations of the Uganda Import & Export Department. The role ensures efficient management of trade imports, factory imports, and export operations while strengthening team capability, improving operational processes, coordinating cross-functional projects, and ensuring compliance with international trade regulations and customs requirements. The Supervisor will play a key role in supporting the expansion of the department as the Uganda factory continues to scale its operations.

Key

Responsibilities

• Operational Management
• Supervise the daily operations of the Uganda Import & Export Department.
• Plan, assign, monitor, and evaluate departmental activities to ensure timely completion of all import and export processes.
• Ensure smooth execution of trade imports, factory imports, and export operations.
• Coordinate departmental priorities to meet business and production requirements.
• Process Improvement
• Develop, implement, and continuously optimize import and export operational procedures.
• Identify process inefficiencies and implement improvement initiatives to enhance productivity and service delivery.
• Establish standardized operating procedures (SOPs) and ensure compliance across the department.
• Team Leadership
• Lead, coach, and supervise the Import & Export team.
• Conduct onboarding, training, mentoring, and performance monitoring of team members.
• Build a high-performing team through continuous skills development and knowledge sharing.
• Promote collaboration, accountability, and operational excellence within the department.
• Stakeholder Coordination
• Coordinate import and export activities between internal departments including Procurement, Finance, Warehouse, Production, and Sales.
• Liaise with customs authorities, standards agencies, shipping lines, freight forwarders, clearing agents, and government regulatory bodies.
• Maintain strong working relationships with external partners to facilitate efficient customs clearance and logistics operations.
• Customs & Compliance
• Oversee complex customs clearance processes and ensure compliance with applicable import and export regulations.
• Resolve customs-related issues, shipment delays, documentation discrepancies, and regulatory challenges.
• Ensure all shipping and customs documentation is accurate, complete, and compliant with legal requirements.
• Project Coordination
• Coordinate factory import and export projects from planning through execution.
• Monitor project timelines, identify potential risks, and implement corrective actions where necessary.
• Support the successful implementation of strategic import and export initiatives.
• Organizational Development
• Support the Department Manager in organizational planning and departmental development.
• Contribute to continuous improvement initiatives and operational excellence programs.
• Assist in developing departmental policies, performance indicators, and reporting systems.
• Reporting
• Prepare operational reports on shipment status, customs clearance, departmental performance, and project progress.
• Analyze operational data and provide recommendations for process improvements.
• Qualifications &

Education

• Master's degree in International Trade, Logistics, Supply Chain Management, Business Administration, Commerce, or a related field.
• Candidates with exceptional relevant