Job in Uganda
IT Officer (Fresher Jobs)
DistrictNot specifiedCityNot specifiedContractType not specifiedPosted2026-09-18Close date2026-09-30Experience2 yearsSourceUgandan Jobline
IT OfficerFresher JobsIT SupportSystems AdministrationKampalaUgandaInsuranceFull TimeGraduateCybersecuritysecuritycall_center
AI summary
CIC Insurance Uganda is hiring an IT Officer to provide first-line technical support, maintain IT systems and networks, support security and backups, and assist IT projects. The role is based in Kampala and targets early-career candidates with a relevant degree and at least two years of IT support experience. Applications close on 30 September 2026.
- IT support and infrastructure role in a leading East and African insurer
- Based in Kampala, Uganda
- Requires IT, Computer Science or related degree
- Minimum 2 years IT support or systems experience
- Deadline: 30 September 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest IT Officer (Fresher Jobs) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to CIC Insurance Uganda and the role in Not specified.
- Add concrete examples related to security, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Ugandan Jobline; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-09-30.
Source and safety check
- Ugandan Jobline
- Original source link available
- Application method is clear
- Deadline is available: 2026-09-30
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this IT Officer (Fresher Jobs) role in security, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research CIC Insurance Uganda before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
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Original source description
Home
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Information Technology (IT) and Data Jobs in Uganda
Fresher IT Officer Jobs – CIC Insurance Uganda
CIC Insurance Group
Posted
9 hours ago
Closes 30 Sep
☆
Job Title:
IT Officer (Fresher Jobs)
Organisation:
CIC Insurance Uganda
Duty Station:
Kampala, Uganda
About Organisation:
CIC Insurance Group is a leading cooperative insurer with operations across East and Southern Africa. With a diverse portfolio spanning Life, General, and Micro Insurance businesses across multiple jurisdictions, CIC is committed to financial inclusion, innovation, and long-term sustainability.
Job
Summary
- Reporting to the Head of Operations, the IT- Officer role will provide reliable and efficient IT support, maintain the organization’s technology infrastructure, ensure system availability and security, and support the effective use of technology across the business.
- Key Duties and
Responsibilities
- IT Support & Service Management
- Provide first-line technical support to staff and resolve hardware, software, network, and system-related issues.
- Install, configure, maintain, and troubleshoot computers, printers, telecommunications equipment, and other IT devices.
- Manage user accounts, access rights, passwords, and permissions.
- Respond to IT support requests promptly and maintain accurate records of incidents and resolutions.
- Systems & Infrastructure Management
- Monitor and maintain IT systems, networks, servers, internet connectivity, and related infrastructure.
- Ensure systems and applications are available, reliable, and functioning effectively.
- Perform routine system maintenance, updates, patches, and upgrades.
- Support the implementation and integration of new IT systems and technologies.
- IT Security & Data Protection
- Implement and monitor IT security controls to protect company systems and information.
- Ensure regular antivirus, security updates, backups, and recovery procedures are maintained.
- Monitor and report potential security threats, breaches, and unauthorized access.
- Promote compliance with IT policies, data protection requirements, and information security standards.
- IT Projects & Process Improvement
- Support the implementation of IT projects, system upgrades, and digital transformation initiatives.
- Identify opportunities to automate and improve business processes through technology.
- Provide technical guidance to users on effective use of systems and applications.
- Support integration and optimization of business applications.
- Vendor & Asset Management
- Coordinate with IT vendors , service providers and group on technical support, maintenance, and system-related issues.
- Maintain an up-to-date inventory of IT equipment, software, licenses, and other technology assets.
- Monitor IT equipment warranties, licenses, contracts, and service agreements.
- Reporting & Documentation
- Maintain proper documentation of IT systems, configurations, incidents, assets, and procedures.
- Prepare periodic IT performance, incident, security, and infrastructure reports.
- Monitor IT service levels and recommend improvements where necessary.
- Support business continuity and disaster recovery arrangements relating to IT systems.
- Qualifications, Skills and
Experience
Deadline: 30
- Bachelor’s degree in Information Technology, Computer Science, Information Systems or a related discipline.
- Minimum of 2 years’
- in IT support, systems administration, networking, or a similar role.
- Key Competencies
- IT troubleshooting and technical support
- Networking and systems administration
- Cybersecurity awareness
- Problem-solving and analytical skills
- Customer service and communication
- Attention to detail
- Time management and prioritization
- Ability to work under pressure
- Confidentiality and integrity
- Continuous learning and technology awareness
- How to Apply:
- All suitably qualified and Interested applicants should apply online at the link below.
- Opens the employer’s application page
- Apply Now →
- th
- September 2026
- NB: Only shortlisted candidates will be contacted.
- For more of the latest jobs, please visit
- https://www.theugandanjobline.com
- or find us on our facebook page
- https://www.facebook.com/UgandanJobline
- Level of
- in Months: 24
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Education
- bachelor degree
- Work Hours: 8
Source and provenanceSource: Ugandan Jobline. Last checked: 2026-09-19.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.