Job in Uganda
Logistics Operations Supervisor East Africa
DistrictNot specifiedCityNot specifiedContractContractPosted2026-09-16Close dateNot specifiedExperienceNot specifiedSourceUgandan Jobline
logistics supervisoroperations supervisorsupply chainkampalaugandacontractproject logisticsteam leadershipfreight managementmid-seniordrivercall_center
AI summary
CEVA Logistics is hiring a Logistics Operations Supervisor in Kampala, Uganda to oversee end-to-end project logistics operations, lead a team of coordinators and administrators, manage customer relationships, and ensure compliance and data quality. The role requires strong logistics, leadership, and stakeholder management skills. The vacancy closes on 13 October.
- Supervise project logistics operations from origin to final destination
- Lead and develop a team of operations administrators and coordinators
- Act as first-line escalation point for customer service matters
- Duty station is Kampala, Uganda
- Contract role with closing date 13 October
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in driver, call_center, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Contract contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Logistics Operations Supervisor East Africa evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to CEVA Logistics and the role in Not specified.
- Add concrete examples related to driver, call_center, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Ugandan Jobline; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Ugandan Jobline
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Logistics Operations Supervisor East Africa role in driver, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research CEVA Logistics before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
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Original source description
- Home
- ›
- Jobs
- ›
- Business Administration Jobs in Uganda
- Logistics Operations Supervisor East Africa Jobs – CEVA Logistics
- CEVA Logistics
- Contract
- Posted
- 9 hours ago
- Closes 13 Oct
- ☆
- Job Title:
- Logistics Operations Supervisor East Africa
- Organisation:
- CEVA Logistics
- Duty Station:
- Kampala, Uganda
- About Organisation:
- CEVA Logistics is a global logistics and supply chain company in both freight management and contract logistics with US$7 billion in revenues. Its head office is in Marseille, France, and it was founded in 2007, as a merger of TNT Logistics and EGL Eagle Global Logistics.
- Key Duties and
Responsibilities
- Logistics Operations Management:
- Supervise and Oversee the execution of all Project Logistics Operations from Origin through transit to final destination ensuring milestones are achieved within agreed timelines.
- Lead Project planning meetings and operational reviews to ensure alignment on project logistics operations deliverables.
- Manage and identify operational risks and implement mitigation measures to prevent delays, disruptions, or additional costs.
- Ensure all operational activities comply with CEVA policies, client requirements, local regulations, and international trade requirements.
- Review shipping and commercial documentation to ensure completeness, accuracy, and compliance before operational execution.
- Collaborate with internal teams, suppliers, government agencies and other stakeholders to optimize and facilitate smooth logistics processes and execution.
- Customer Relationship Management:
- Act as the first line escalation point for operations and customer service matters and inquiries related to Project logistics.
- Build and maintain strong customer relationships through regular engagement and proactive communication.
- Lead customer meetings, operational reviews, and project progress discussions.
- Manage customer complaints, service issues, and escalations to ensure prompt resolution.
- Identify opportunities to enhance customer satisfaction and expand business opportunities within existing accounts.
- Conduct regular customer visits and prepare comprehensive visit reports and action plans.
- Team Leadership and Performance Management:
- Supervise and provide day-to-day leadership to Project Logistics Operations Administrators and Coordinators.
- Allocate workload effectively across the team based on operational priorities and resource availability.
- Coach, mentor, and develop team members to improve productivity, service delivery, and professional growth.
- Monitor individual and team performance against agreed KPIs and service standards.
- Conduct performance reviews, provide regular feedback, and identify training requirements.
- Ensure staff compliance with company procedures, attendance requirements, and operational standards.
- Operational Compliance, Quality Assurance, Data Governance & Reporting:
- Review all project files managed by Project Coordinators to ensure completeness, accuracy, compliance, and timely execution of operational requirements.
- Monitor File Openings, documentations and File closing of all project coordinators as per the required standards and timelines
- Validate shipping documentation, customer instructions, and regulatory requirements, providing guidance on any gaps, risks, or corrective actions required.
- Monitor customer account onboarding and operational setup processes to ensure all contractual, compliance, and operational
Requirements
- are fulfilled before execution.
- Ensure Project Coordinators accurately capture date in a timely manner in the Transport Management Systems and other business systems to support operational integrity, financial accuracy, and management reporting.
- Own data quality, compliance, and reporting governance within the Project Logistics function by proactively identifying and resolving data discrepancies and process gaps.
- Monitor and analyze key operational and commercial KPIs, including On-Time Delivery (OTD), Gross Revenue (GR), Net Revenue (NR), Work in Progress (WIP), Accruals, Volumes, Profitability, Billing Timeliness, and Customer Service performance.
- Leverage Power BI dashboards and reporting tools to identify trends, operational risks, service failures, revenue leakage, and opportunities for continuous improvement.
- Act as the focal point for reporting requirements, dashboard enhancements, and collaboration with Business Process & Systems (BPS) teams to strengthen operational and commercial visibility and support data-driven decision-making.
- Financial Management:
- Review operational costs and ensure accurate revenue capture on all project files.
- Verify timely and accurate billing of customers and recovery of all chargeable services.
- Monitor project profitability through cost tracking and margin analysis.
- Ensure additional costs and variations are communicated, approved, and invoiced promptly.
- Support credit control efforts to ensure collections remain within agreed credit terms.
- Assist management in preparing quotations, budgets, and operational cost estimates for project opportunities.
- Adhoc Duties:
- Performs any other duties that may from time to time be assigned by the line Manager and dotted Line Managers
- Qualifications, Skills and
Experience
- Essential: Bachelors degree in Transport & Logistics Management or any other related course.
- Desirable: A Professional qualification in Clearing and Forwarding, Project Management or Supply Chain Management is advantageous
- A minimum of Five (5) years working
- in logistics operations, customer service, or project logistics operations.
- A minimum of Two (2) years working
- in a supervisory or team leadership position.
- managing complex project cargo movements and customer accounts.
- Proven
- coordinating cross-functional logistics operations.
- Specialist Knowledge & Skills:
- Strong organizational and multitasking skills with attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in logistics management software and tools.
- Knowledge of international shipping regulations and procedures is an advantage.
- Ability to work under pressure and meet tight deadlines.
- Problem-solving and strong analytical skills to address operational challenges effectively.
- Excellent presentation skills is important for collaborations with key clientele and other key stakeholders.
- Negotiation and conflict resolution skills.
- How to Apply:
- All suitably qualified and Interested applicants should apply online at the link below.
- Opens the employer’s application page
- Apply Now →
- NB: Only shortlisted candidates will be contacted.
- For more of the latest jobs, please visit
- https://www.theugandanjobline.com
- or find us on our facebook page
- https://www.facebook.com/UgandanJobline
- Level of
- in Months: 60
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Education
- bachelor degree
- Work Hours: 8
Source and provenanceSource: Ugandan Jobline. Last checked: 2026-09-27.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.