Manager – Digital Channels Jobs – MTN Uganda
AI summary
MTN Uganda is hiring a Manager for Digital Channels based in Kampala. The role involves developing channel strategies, managing partners, driving revenue growth, and overseeing channel operations. This is a contract position with applications closing on 5 August.
- Contract role
- Based in Kampala, Uganda
- Closing date: 5 August
- Focus on channel strategy and partner management
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, no_experienceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Contract contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Manager – Digital Channels Jobs – MTN Uganda evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Ugandan Jobline and the role in Not specified.
- Add concrete examples related to sales, call_center, no_experience, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Ugandan Jobline; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Ugandan Jobline
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Manager – Digital Channels Jobs – MTN Uganda role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Ugandan Jobline before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Job Title: Manager – Digital Channels Organisation: MTN Uganda Duty Station: Kampala, Uganda About Organisation: MTN Uganda is a subsidiary of MTN Group, a multinational Telco operating in Africa and Middle East, with over 280milllion subscribers, making it the largest in Africa. Job
Summary: To develop, manage, and optimize MTN’s distribution and partner ecosystem by creating sustainable channel growth opportunities, expanding market reach, strengthening channel partner capability, and driving revenue growth through effective channel development strategies, route-to-market optimization, and strategic stakeholder management. The role is responsible for identifying new channel opportunities, enhancing existing channel performance, and ensuring channels effectively support subscriber growth, product penetration, customer acquisition, and commercial excellence Key Duties and
Home › Jobs › Business Administration Jobs in Uganda Manager – Digital Channels Jobs – MTN Uganda MTN Uganda Contract Posted 2 days ago Closes 5 Aug ☆
Responsibilities
KPA 1: Channel Strategy Development Key Activities Develop and implement channel development strategies aligned to commercial objectives. Identify and evaluate new routes to market and channel opportunities. Design channel expansion initiatives aimed at increasing market penetration. Support channel transformation programs that improve efficiency and effectiveness. Develop annual and quarterly channel business plans. KPA 2: Channel Partner Management Key Activities Establish and manage relationships with distributors, dealers, aggregators, agents, resellers, and strategic partners. Negotiate commercial agreements and performance commitments. Conduct regular business reviews with channel partners. Monitor partner performance against agreed KPIs. Resolve channel-related issues and escalations. Key Deliverables Increased partner productivity. Strong stakeholder relationships. Improved channel partner performance. Effective contract compliance. KPA 3: Revenue Growth and Commercial Performance Key Activities Deliver channel revenue, subscriber acquisition, and market share targets. Drive activation campaigns and sales acceleration initiatives. Monitor channel productivity and profitability. Develop incentive frameworks that improve channel performance. Support commercialization of new products and services. Key Deliverables Revenue growth. Subscriber growth. Improved channel productivity. Commercial target achievement. KPA 4: Market Expansion and Business Development Key Activities Identify strategic growth opportunities across consumer and enterprise segments. Develop partnerships that unlock new revenue streams. Conduct market assessments and competitive analysis. Build business cases for channel investment opportunities. Lead execution of channel growth projects. Key Deliverables New channel partnerships. New revenue streams. Market expansion initiatives. Sustainable growth opportunities. KPA 5: Channel Operations and Governance Key Activities Ensure compliance with channel operating standards and policies. Monitor service quality and customer
Experience
Deadline: 5 th August 2026 NB: Only shortlisted candidates will be contacted. For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline Level of
across channels. Conduct channel audits and performance reviews. Implement corrective actions to address identified gaps. Drive continuous improvement initiatives. Key Deliverables Improved customer experience. Regulatory compliance. Optimized operational performance. Reduced channel risks. KPA 6: Performance Reporting and Analytics Key Activities Develop channel performance dashboards and reports. Monitor key market and channel trends. Provide management insights and recommendations. Monitor return on investment for channel initiatives. Support data-driven business decisions. Key Deliverables Channel performance reports. Business intelligence insights. Channel analytics. Improvement recommendations. Commercial Revenue growth. Subscriber acquisition. Active customer growth. Product penetration. Market share growth. Channel Effectiveness Channel productivity. Coverage and market reach. Sales conversion rate. Partner activation rate. Channel profitability. Customer
Service quality score. Customer satisfaction. Resolution turnaround time. Net Promoter Score (NPS). Operational Excellence Compliance audit scores. Budget adherence. Project delivery milestones. Process improvement implementation. Qualifications, Skills and
Bachelor’s degree in business administration, Marketing, Commerce, Economics, Sales Management, or related discipline. Postgraduate qualification in Business Administration, Marketing, or Commercial Management is an added advantage. Minimum 5 years’
in Sales, Distribution, Commercial Operations, Business Development, or Channel Management.
in managing channel partners and distribution networks.
developing and implementing commercial growth strategies. Demonstrated success in delivering revenue growth targets.
in telecommunications, financial services, FMCG, or related sectors is preferred. Skills / physical competencies: Results orientation Committed to making a difference. Credibility Building collaborative relationships Engaged management. Developing & empowering Influencing, Leadership, Power Sound judgment Strategic planning Risk-taking, Innovation How to Apply: All suitably qualified and Interested applicants should apply online at the link below. Opens the employer’s application page Apply Now →
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Education
bachelor degree Work Hours: 8