NATIONAL ACCOUNT MANAGER
AI summary
Liquid Intelligent Technologies Uganda is hiring a National Account Manager based in Kampala. The role focuses on acquiring new customers and expanding existing accounts across connectivity, cloud, cybersecurity, and digital solutions. Candidates should have a Bachelor's degree, 3 years of experience, and strong sales or business development skills.
- Based in Kampala, Uganda; full-time role with Liquid Intelligent Technologies Uganda.
- Focus on new customer acquisition (80%) plus cross-selling and upselling (20%).
- Covers connectivity, cloud, cybersecurity, colocation, compute AI, and payment solutions.
- Requires a Bachelor's degree, 3 years experience, and English proficiency.
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AI salary guide
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Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, security, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
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- Place your strongest NATIONAL ACCOUNT MANAGER evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to BrighterMonday Uganda and the role in Not specified.
- Add concrete examples related to sales, security, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Uganda; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- BrighterMonday Uganda
- Original source link available
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- Deadline not specified
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Interview preparation
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- Prepare examples with clear responsibilities, tools used and measurable outcomes.
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Original source description
L
NATIONAL ACCOUNT MANAGER
Liquid Intelligent Technologies East Africa
Sales
Today
New
Kampala
Full Time
IT & Telecoms
Confidential
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Job summary
The National Account Manager will be expected to deeply understand customers’ business objectives, digital transformation priorities, and operational challenges, and to position Liquid as a trusted partner capable of delivering reliable, scalable, and innovative solutions. The role spans new-logo acquisition across Connectivity, Cloud, Cybersecurity, Colocation, Compute AI, and Payment solutions, as well as maintaining strong relationships with key existing customers to protect revenue and unlock targeted cross-selling and upselling opportunities.
Min Qualification:
Bachelors
Experience
- Level:
- Mid level
- Length:
- 3 years
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Uganda
- Job descriptions &
- in B2B sales, preferably within enterprise or key account environments (Essential)
- Demonstrated
- using CRM platforms such as Salesforce, HubSpot or similar systems (Essential)
- in the same role with aTelco or ISP (Desirable)
- Track record of managing complex sales cycles and achieving or exceeding revenue targets
Requirements
Liquid Intelligent Technologies Uganda is the Ugandan subsidiary of
Liquid Intelligent Technologies
, a business of
Cassava Technologies
Africa’s leading integrated digital infrastructure group.With operations in over 14 countries, Liquid is building Africa’s digital future through high-capacity fibre networks, cloud services, cybersecurity, and data centre solutions.
In Uganda,Liquid plays a pivotal role in enablingdigital transformation acrosspublic and privatesectors. The company operates one of the most extensive fibre backbones in East Africa, connecting businesses, government institutions, and communities to high-speed internet and enterprise-grade digital services.
Why Join Liquid Uganda?
As part of Cassava Technologies, Liquid Uganda offers a dynamic environment where innovation meets impact. Employees contribute to mission-critical infrastructure, collaborate with global partners (including Microsoft and NVIDIA), and help shape Africa’s digital economy. The company values agility, compliance, and customer-centricity making it an ideal workplace for professionals who thrive in high-growth, purpose-driven settings.
OUR BEHAVIOURS
At Liquid Uganda, we embody a culture of ownership, collaboration, and operational excellence. Our behaviors reflect how we show up every day with integrity, purpose, and a commitment to delivering quality outcomes:
Core behaviour:
Accountability
I accept full accountability and responsibility for my actions, behaviours, performance and decisions in the workplace.
Core behaviour:
Agility
I bring people, processes, connectivity and technology together, to find the most appropriate and effective way of working to carry out a particular task.
Core behaviour:
Collaboration
I work together with others and contribute my expertise, to achieve a common goal and to help each other succeed.
Core behaviour:
Follow-through
In the quest for a high standard of operational excellence I will ensure the optimization of work processes, with a continuous improvement mindset and a personal commitment to delivering quality work at all times.
Further information can be found at
https://liquid.tech/
ROLE OVERVIEW
A National Account Manager will play a critical role in driving revenue growth for Liquid Intelligent Technologies Uganda,with a primary focus on new customer acquisition (80% weighting), while retaining and identifying cross-selling and upselling opportunities within an assigned customer base (20% weighting). The role focuses on delivering sustainable sales performance through consultative selling, deep account penetration, and long-term customer relationship management.
The National Account Manager will be expected to deeply understand customers’ business objectives, digital transformation priorities, and operational challenges, and to position Liquid as a trusted partner capable of delivering reliable, scalable, and innovative solutions. The role spans new-logo acquisition across Connectivity, Cloud, Cybersecurity, Colocation, Compute AI, and Payment solutions, as well as maintaining strong relationships with key existing customers to protect revenue and unlock targeted cross-selling and upselling opportunities.
Working closely with internal technical, commercial, and regional teams, the National Account Manager will manage complex sales cycles from lead generation through solution design, commercial negotiation, and deal closure. The role requires a proactive mindset, strong commercial judgment, and the ability to operate independently in a competitive, fast-paced enterprise sales environment.
KEY
and comply with internal governance and approval frameworks.
Existing Customer Retention & Growth (20%)
Build and maintain strong, long-term relationships with key decision-makersand influencers within assigned accounts.
Develop a deep understanding of customer business models, challenges, and growth plans to position relevant solutions effectively.
Ensurehigh levels of customer satisfaction by managing expectations, addressing concerns, and coordinating internal support where required.
Sales Operations & Internal Coordination
Work closely with technical and solutions teams to develop tailored solutions to meet customer requirements.
Maintain accurate and up-to-date customer information, opportunities, and pipeline data within Salesforce. Captures meetings minutes and key customer concerns in a timely manner.
Provide regular feedback to management on market trends, competitive intelligence, and customer insights.
Any other duties assigned by the Line Manager from time to time.
Key
Bachelor’s degree in a Business-related discipline is essential.
Additional qualifications in sales, marketing,or telecommunications will be an advantage.
Sound understanding of information technology and digitalinfrastructure solutions is desirable.
A minimum of three (3) years’ proven
Responsibilities
- New Customer Acquisition (80%)
- Proactively identify, qualify, and pursue new business opportunities through structured prospecting, cold outreach, referrals, and targeted account-based selling strategies.
- Build and maintain a robust pipeline of qualified prospects to consistently achieve and exceed assigned new-business revenue targets.
- Leadend-to-end sales cycles for new customers, including discovery sessions, coordinate bids and proposal preparation, commercial negotiations, and deal closure.
- Develop and execute account acquisition plans that prioritize high-value prospects and strategic sectors, using market intelligence and competitive insights to sharpen go-to-market approaches.
- Represent Liquid professionally in customer engagements, industry forums, and trade events to strengthen brandvisibility and pipelinedevelopment.
- Collaborate closely with technical and product teams, and commercial stakeholders to design fit-for-purpose, commercially viable solutions that meet customer
Knowledge and Skills
- Areas
- Strong knowledge of Liquid’s products and services, or the ability to learn quickly.
- Requires excellent analytical problem-solving skills
- Strong communication, presentation, and negotiationskills.
- High levels of organization, time management, and attention to detail.
- Ability to work independently and operate effectivelyin a fast-paced environment
- Accountable For
- Achievement of assigned sales targets and revenue growth objectives.
- Salesforce Discipline
- New customer acquisition and retention of assigned accounts
- Customer relationships, customer satisfaction, and brand reputation
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