Operations Manager
AI summary
BrighterMonday Uganda is hiring an Operations Manager to serve as the senior site leader in Matadi, DRC. The role oversees milling, logistics, maintenance, quality, and port operations while driving governance, safety, and continuous improvement. The position reports to the General Manager/Managing Director and requires strong leadership in complex, cross-cultural industrial environments.
- Senior site leader role overseeing full Matadi operations
- Reports to General Manager / Managing Director
- Expatriate position based in Matadi, DRC
- Leads multiple department heads including milling, technical, port operations, and quality
- Requires degree in Milling Sciences or equivalent technical background
- Minimum 10 years management experience in milling or industrial operations
- Experience in emerging markets and transformation or turnaround situations preferred
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required10+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, finance, Operations ManagementThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Expatriate contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Operations Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to BrighterMonday Uganda and the role in Not specified.
- Add concrete examples related to internship, finance, Operations Management, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Uganda; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- BrighterMonday Uganda
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Operations Manager role in internship, finance?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research BrighterMonday Uganda before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Job Title: Operations Manager, Matadi (Site Leader)
Location: Matadi, DRC
Job Type: Expatriate
Reports To: General Manager / Managing Director
General Purpose
The Operations Manager is the senior site leader responsible for the overall performance, governance, and long-term sustainability of the Matadi operation. The role combines operational excellence with strong leadership, stakeholder management, and transformation capability in a complex and evolving environment. The incumbent will ensure safe, efficient, and profitable operations while building a high-performing, aligned management team and strengthening governance, processes, and organizational discipline across the site.
Key
Responsibilities
- Operational Leadership
- Oversee all site operations including milling, ship discharging, storage, warehousing, logistics, maintenance, quality, and workshop activities
- Ensure reliable, efficient, and cost-effective production aligned with business objectives
- Monitor and drive performance against KPIs, addressing gaps with clear action plans
- Ensure accuracy and integrity of production, inventory, and reporting data
- Governance & Operating Discipline
- Enforce clear decision-making frameworks, roles, and escalation processes
- Ensure consistent implementation and adherence to SOPs across all departments
- Strengthen operational discipline and accountability throughout the organization
- Maintain robust internal controls, including inventory management and loss prevention
- Leadership & Organizational Development
- Build, lead, and develop a high-performing and collaborative management team
- Foster a culture of accountability, respect, and psychological safety
- Manage cross-functional and cross-cultural dynamics between local and expatriate teams
- Address conflicts constructively and ensure professional communication standards
- Develop talent and succession plans to strengthen the local leadership pipeline
- Operational Transformation & Continuous Improvement
- Lead initiatives to improve efficiency, transparency, and operational performance
- Identify and address legacy inefficiencies, process gaps, and areas of risk
- Drive continuous improvement mindset across all functions
- Optimize cost structure while maintaining operational integrity and quality standards
- Stakeholder Management
- Represent the company with credibility and professionalism to authorities, partners, and the community
- Manage relationships with key stakeholders including port authorities, rail operators, and local administration
- Navigate complex regulatory, political, and labor environments effectively
- Ensure alignment between local operations and group expectations
- Safety, Quality & Compliance
- Ensure full compliance with company and local standards for safety, food safety, and environmental management
- Promote a strong safety culture and ensure adherence to all regulatory
Requirements
- Maintain high product quality standards aligned with customer expectations
- Financial & Resource Management
- Manage operational budgets and cost performance
- Ensure appropriate purchasing governance and controls are in place
- Delegate authority within structured approval frameworks while maintaining oversight
- Optimize resource allocation across departments
- Communication & Reporting
- Provide clear, structured, and timely reporting to senior management
- Ensure effective internal communication across departments and functions
- Align teams around common objectives and priorities
- Direct Reports
- Head Miller
- Technical Manager
- Administrative Manager
- Quality & Laboratory Manager
- Port Operations Manager
- SHE Manager
- Food Safety Manager
- Mill accountant (dotted Line)
- HR Manager (dotted Line)
Education
&
Experience
- Degree in Milling Sciences or equivalent technical background
- in milling or industrial operations
- Proven
- in leading complex operations in emerging/developing markets
- in transformation, change management, or turnaround situations
Preferred Qualifications
- Minimum 10 years of management
- Strong understanding of flour quality and production processes
- Skills & Competencies
- Strong leadership presence with high emotional intelligence
- Ability to lead under pressure with composure and discipline
- Excellent communication and stakeholder management skills
- Ability to influence and align teams without relying on authority
- Strong organizational and analytical capabilities
- High integrity and resilience
- Fluent in French; good working knowledge of English
- Working Conditions
- Remote and demanding operational environment
- Requires adaptability and resilience
- Occasional extended or irregular working hours depending on operational needs
- <
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job