Operations Manager – Digital
AI summary
KHERI GROUP LIMITED is hiring an Operations Manager – Digital to lead the group’s 360° digital operations and drive leads, sales, revenue, and customer acquisition across Vehicle Sales, Logistics, Vehicle Financing, and Aftermarket Services. The role is based in Kampala, requires a Bachelor’s degree and about 5 years of experience, and involves managing digital strategy, campaigns, budgets, and a multidisciplinary digital team. Candidates can apply directly via BrighterMonday.
- Strategic management role leading group-wide digital operations and sales growth
- Focus on digital marketing, lead generation, conversion, and revenue optimization
- Requires Bachelor’s degree and around 5 years of experience
- Full-time role based in Kampala, Naguru Road
- Direct apply option available on BrighterMonday
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required5+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, call_center, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Operations Manager – Digital evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to KHERI GROUP LIMITED and the role in Not specified.
- Add concrete examples related to sales, call_center, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Uganda; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- BrighterMonday Uganda
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Operations Manager – Digital role in sales, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research KHERI GROUP LIMITED before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Operations Manager – Digital
KHERI GROUP LIMITED
Management & Business Development
Yesterday
Easy apply
New
Kampala
Full Time
Automotive & Aviation
Confidential
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Job summary
KHERI GROUP LIMITED is seeking a highly experienced, commercially minded, and results-driven Operations Manager – Digital to lead and oversee the Group's entire digital operations. This is a strategic management-level position for a dynamic professional who understands that digital is not only about visibility, engagement, or content—it is a powerful sales and business-growth engine. The primary mission of this role is to manage the group's 360° digital function, lead a high-performing digital team, execute group-wide digital strategies, and translate all digital initiatives into measurable leads, sales, revenue, customer acquisition, and overall business growth.
Min Qualification:
Bachelors
Experience
- Level:
- Mid level
- Length:
- 5 years
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Uganda
- Job descriptions &
- across all digital customer touchpoints.
- Performance Reporting & Governance
- Prepare comprehensive management reports tracking performance across digital sales, lead quality, conversion metrics, channel ROI, and team productivity.
- Present operational reviews and strategic insights directly to senior executive management.
- 3. KEY PERFORMANCE INDICATORS (ACCOUNTABILITIES)
- Sales & Revenue: Total revenue and sales volume generated directly via digital channels.
- Lead Generation & Quality: Volume of qualified commercial leads delivered to sales pipelines.
- Funnel Conversion: Lead-to-sale conversion rate optimization across all digital campaigns.
- Return on Investment (ROI): Overall efficiency and profitability of digital campaign budgets.
- Customer Acquisition & Retention: Cost Per Acquisition (CPA) efficiency and long-term customer engagement levels.
- Channel Performance: Web traffic quality, conversion rates, and engagement performance across all digital assets.
- Operational Leadership: Team productivity, goal attainment, and alignment with Group commercial objectives.
- 4. REQUIRED QUALIFICATIONS, SKILLS &
- Educational Background & Certifications
- Bachelor’s Degree: Digital Marketing, Marketing, Business Administration, Communications, Information Technology, or a closely related field (Preferred).
- Professional Certifications: Relevant certifications in Digital Marketing, Google Analytics, SEO/SEM, CRM systems, or E-commerce will be an added advantage.
- Professional
- Minimum 5+ years of professional
- in digital operations, digital marketing, digital sales, e-commerce, or performance marketing.
- Proven track record in a target-driven commercial environment with direct responsibility for driving sales revenue through digital channels.
- Demonstrable
- in leading, mentoring, and managing digital teams and managing full-funnel digital ecosystems.
- Technical & Behavioral Competencies
- Commercial Mindset: Strong business acumen; ability to link creative and digital strategy directly to bottom-line profitability.
- Data-Driven Analysis: Proficiency in digital analytics, CRM tools, conversion rate optimization (CRO), and budget tracking.
- Leadership & Influence: Strong team leadership, stakeholder management, negotiation, and executive presentation skills.
- Execution Focus: Comfortable operating in a fast-paced, target-driven environment where outcome accountability is paramount.
- How to Apply:
- All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job
Requirements
- Job Level:
- Management
- Location:
- Plot 4A – 6A, Naguru Road, Naguru, Kampala, Uganda
- Reports To:
- Head of Business Development
- 1.
Job Purpose
KHERI GROUP LIMITED is seeking a highly experienced, commercially minded, and results-driven Operations Manager – Digital to lead and oversee the Group's entire digital operations. This is a strategic management-level position for a dynamic professional who understands that digital is not only about visibility, engagement, or content—it is a powerful sales and business-growth engine. The primary mission of this role is to manage the group's 360° digital function, lead a high-performing digital team, execute group-wide digital strategies, and translate all digital initiatives into measurable leads, sales, revenue, customer acquisition, and overall business growth.
2. KEY
Responsibilities
- & DUTIES
- Strategic Leadership & Operations Management
- Lead, manage, and execute KHERI GROUP LIMITED's overall 360° digital operations and long-term digital strategy.
- Develop and execute digital marketing and sales strategies fully aligned with the Group’s commercial revenue targets across all business lines (Vehicle Sales, General Goods Logistics, Vehicle Financing, and Aftermarket Services).
- Set, monitor, and deliver against strict digital sales targets, KPIs, and operational performance metrics.
- Manage digital campaign budgets, optimizing spending to ensure maximum Return on Investment (ROI) and minimum cost per acquisition.
- Drive continuous improvement, innovation, accountability, and commercial discipline across the entire digital unit.
- Channel & Campaign Management
- Coordinate and oversee all digital channels, including social media platforms, web properties, display advertising, search engines (SEO/SEM), email marketing, messaging channels (WhatsApp), and content portals.
- Design, launch, and optimize digital sales funnels spanning Awareness $\rightarrow$ Lead Generation $\rightarrow$ Conversion $\rightarrow$ Customer Retention.
- Implement performance marketing campaigns designed to generate high-intent leads and drive measurable conversion rates.
- Monitor market trends, customer behavior, competitor strategies, and emerging technologies to keep the group at the forefront of digital commerce.
- Lead Management & Revenue Optimization
- Drive digital lead generation and ensure end-to-end pipeline management to eliminate lead leakage.
- Establish seamless handoff processes between digital lead capture systems and sales teams to accelerate sales conversions.
- Use data analytics, CRM insights, and customer feedback to refine targeting and optimize conversion rates.
- Team Leadership & Stakeholder Management
- Direct, coach, mentor, and performance-manage a multidisciplinary team of digital specialists.
- Work collaboratively with cross-functional business units—including Sales, Marketing, Business Development, Customer Service, and Finance—to align digital initiatives with core business goals.
- Maintain consistency in brand positioning, messaging, and customer