Job in Uganda
Operations Manager
DistrictCentral RegionCityNot specifiedContractContractPosted2026-09-07Close dateNot specifiedExperience1 yearSourceBrighterMonday UgandaSalaryUSh 500,000 - 1,000,000
operations managermicrofinancebranch operationsKampalabanking and financecontractmid levelstaff supervisionloan appraisalcall_centerentregadorfinance
AI summary
Ideon BPO services Limited is hiring a Microfinance Branch Operations Manager to run daily branch operations in Kampala, supervise staff, and maintain high customer service standards. This contract role requires a Bachelor's degree, at least 1 year of experience, and English, with working hours from 8 to 5.
- Manage daily branch operations, supervise staff, and ensure performance targets are met.
- Contract role in Kampala, 8 to 5 working hours, salary USh 500,000 - 1,000,000.
- Requires a Bachelor's degree, 1 year of experience, and English proficiency.
- Apply free through the BrighterMonday portal; do not pay anyone to apply.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists USh 500,000 - 1,000,000. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required1+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, entregador, financeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Contract contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Operations Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Ideon BPO services Limited and the role in Not specified.
- Add concrete examples related to call_center, entregador, finance, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Uganda; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Uganda
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Operations Manager role in call_center, entregador?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Ideon BPO services Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- I
- Operations Manager
- Ideon BPO services Limited
- Operations
- 2 weeks ago
- Easy apply
- New
- Uganda
- Contract
- Banking, Finance & Insurance
- USh
- 500,000 - 1,000,000
- Share link
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- Job summary
- We are seeking a motivated and results-driven Microfinance Branch Operations Manager to manage daily branch operations, ensuring a high standard of customer service,delivery and management/supervision of all staff at the branch level to ensure optimum productivity
- Min Qualification:
- Bachelors
Experience
- Level:
- Mid level
- Length:
- 1 year
- Language Requirement:
- English
- Working Hours:
- Contract - 8 to 5
- Applicant
- Location:
- Kampala, Uganda
- Job descriptions &
Requirements
- Carry out opening duties by checking emails, heading team briefs, and assigning employees their tasks for the day.
- Manage Office operations and submit daily branch performance reports.
- Supervise and manage staff at the branch level and ensure their performance targets are met.
- Responsible for the enforcement of lending, operational policies & procedures to avoid any non-compliance issues or fraudulent disbursements.
- Train and coach new staff so that they understand company products and services.
- Interview loan applicants and approve loans (investor) after proper assessment by the credit committee.
- Analyze the market and advise on risks and how to mitigate them.
- How to apply
- All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section.
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job
Source and provenanceSource: BrighterMonday Uganda. Last checked: 2026-09-27.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.