Receptionist / Cashier
AI summary
Healing Grace medical center in Namutumba Community, Uganda is hiring a full-time Receptionist/Cashier to welcome patients, manage appointments, handle cash and payments, and keep accurate financial and patient records. The role requires a diploma, around two years of experience, English fluency, and full-time 8-to-5 hours, with a planned start in January 2027.
- One full-time vacancy at a community medical center in Namutumba, Uganda
- Combines front-desk reception with cashier and record-keeping duties
- Requires a diploma, about two years of experience, and English fluency
- Planned start date is January 2027
- Emphasizes honesty, accuracy, and confidentiality with money and patient data
AI job guide
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AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, retail, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Receptionist / Cashier evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to As One Ministries Uganda Company Limited and the role in Not specified.
- Add concrete examples related to security, retail, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Uganda; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- BrighterMonday Uganda
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Receptionist / Cashier role in security, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research As One Ministries Uganda Company Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Receptionist / Cashier
AS ONE MINISTRIES UGANDA COMPANY LIMITED
Accounting, Auditing & Finance
Today
Easy apply
New
Featured
Rest of Uganda
Full Time
NGO, NPO & Charity
Confidential
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Job summary
As the Receptionist/Cashier at AsOne Ministries, you are often the first and last point of contact for every patient and visitor at the clinic. You will be responsible for welcoming patients, managing appointments and patient flow, handling cash and payment transactions accurately, and maintaining clear financial and patient records all while delivering warm, Christ-centered customer care that reflects AsOne's values in every interaction. You are expected to uphold the highest standards of honesty, accuracy, and confidentiality in handling both money and patient information.
Min Qualification:
Diploma
Experience
- Level:
- Entry level
- Length:
- 2 years
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Uganda
- Job descriptions &
- Minimum of 1–2 years of
- in a receptionist, cashier, or front-office role, preferably in a health or service-oriented setting.
- Basic knowledge of cash handling, bookkeeping, or basic accounting procedures is required. • A demonstrated personal Christian faith and commitment to Christ-centered service is an added advantage.
- Behavioral Competencies
- • Warm, friendly, and welcoming, with a genuine passion for serving people.
- • High level of honesty, integrity, and trustworthiness in handling cash and confidential information. • Patient, calm, and composed, even when handling difficult patients or high-pressure situations. • Strong attention to detail and accuracy in record-keeping and cash handling.
- • Excellent verbal communication and interpersonal skills.
- Technical Competencies
- • Proficient in basic cash handling, receiving, and daily reconciliation procedures.
- • Skilled in patient registration, appointment scheduling, and record management.
- • Basic computer literacy, including data entry and use of simple record-keeping or billing systems. • Capable of maintaining confidentiality and professionalism in a busy, people-facing environment.
- Equal Opportunity Statement
- AsOne Ministries is an equal opportunity employer. All qualified applicants will be considered without discrimination on any protected grounds. Your personal data will only be used for recruitment purposes and protected under the Data Protection Act.
- How to Apply:
- All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section
- Log In and Apply
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- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
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Requirements
Receptionist / Cashier
Healing Grace medical center
Job Title
Receptionist / Cashier
Location
Namutumba Community, Uganda
Department
Health
Reports To
Clinical Officer
Status
Full-Time
Start Date
January 2027
Number of Positions
1
About AsOne Ministries
AsOne Ministries is a Christ-centered, non-profit organization committed to making disciples of Jesus and creating sustainable solutions in education, enterprise, health, and agriculture. We exist to end spiritual, relational, and economic poverty one community at a time by investing in holistic development in rural, underserved communities across Uganda. Our mission is rooted in personal and communal transformation that reflects the love and truth of Christ.
Position Summary
As the Receptionist/Cashier at AsOne Ministries, you are often the first and last point of contact for every patient and visitor at the clinic. You will be responsible for welcoming patients, managing appointments and patient flow, handling cash and payment transactions accurately, and maintaining clear financial and patient records — all while delivering warm, Christ-centered customer care that reflects AsOne's values in every interaction. You are expected to uphold the highest standards of honesty, accuracy, and confidentiality in handling both money and patient information.
Key
Responsibilities
Reception & Front Desk
Warmly welcome and receive all patients, visitors, and callers to the clinic, directing them to the appropriate service point.
Register new patients and update existing patient records with accurate personal and contact details.
Manage patient appointment scheduling, walk-ins, and queue flow to ensure smooth, orderly service.
Answer phone calls and respond to inquiries promptly, courteously, and professionally, or direct calls to the appropriate staff member.
Maintain a clean, organized, and welcoming reception and waiting area at all times.
Coordinate with clinical staff to ensure patients are seen in a timely and orderly manner, communicating any delays with patience and courtesy.
Provide accurate information to patients about clinic services, hours, fees, and procedures. • Handle sensitive patient inquiries and information with discretion and confidentiality at all times.
Cashier & Financial
Receive and process patient payments for consultations, treatments, tests, and medications accurately and promptly.
Issue receipts for all payments received, ensuring every transaction is properly documented.
Maintain accurate daily cash records, reconciling cash collected against receipts issued at the end of each shift.
Prepare and submit daily cash reports and banking summaries to the Finance Officer or Clinic Manager. • Safely handle, count, and store cash, ensuring proper security measures are followed at all times. • Process refunds, waivers, or fee adjustments only as authorized by the Clinic Manager or Finance Officer. • Support basic petty cash management and record-keeping as directed.
Flag any discrepancies, suspected fraud, or irregularities in payments or records immediately to the Finance Officer or Clinic Manager.
Administrative
Maintain organized, accurate, and confidential patient and financial records, both physical and electronic.
File and archive patient registration forms, receipts, and financial documents in an orderly and retrievable manner.
Support the compilation of daily, weekly, and monthly patient attendance and revenue reports. • Assist in managing office supplies and stationery needed for reception and cashier functions.
Ensure compliance with clinic policies, financial procedures, and data protection standards in all record-keeping.
Assist in preparing documentation for audits, inspections, or visits by health authorities or partners. Customer Care
Greet every patient and visitor with warmth, respect, and a genuine smile, creating a positive first impression of the clinic.
Listen attentively to patients' needs and concerns, responding with patience, empathy, and professionalism.
Handle patient complaints, billing disputes, or frustrations calmly and courteously, escalating to the Clinic Manager where necessary.
Communicate clearly with patients about fees, payment procedures, and what to expect during their visit, avoiding confusion or frustration.
Show extra sensitivity and patience with elderly patients, anxious patients, and those in pain or distress.
Maintain confidentiality and respect for every patient's dignity and privacy, especially regarding personal, medical, and financial information.
Follow up courteously with patients regarding outstanding balances or missed appointments, maintaining respect and understanding.
Model Christ-like kindness, patience, and integrity in every interaction with patients, colleagues, and visitors, reinforcing AsOne's people-first approach to care.
Collaborative & Team Duties
Work closely with clinical staff, the Clinic Manager, and Finance Officer to ensure smooth coordination between patient flow, service delivery, and billing.
Communicate promptly and clearly with colleagues about patient needs, urgent cases, or financial matters requiring attention.
Participate in staff meetings, devotions, fellowships, and outreach initiatives as part of the AsOne community. Professional Development
Reflect on customer service and financial handling practices, pursuing continuous personal and professional growth.
Attend relevant training sessions on customer care, cash handling, and basic record management.
Stay current with clinic policies, procedures, and any changes to fees or services.
Other Duties
Perform additional duties as assigned by the Clinic Manager or administration as needs arise. What We're Looking For Required Qualifications &
Education
Diploma in Front Office Management, Business Administration, Accounting, or a related field.