Job in Uganda
Recovery Officer
DistrictNot specifiedCityNot specifiedContractFull TimePosted2026-09-05Close dateNot specifiedExperience3 yearsSourceBrighterMonday Uganda
recovery officerloan recoverycredit officermicrofinancekampalafull timebankingfinancemid levelfinancial servicesinternshipno_experience
AI summary
FINCA Uganda is hiring a Recovery Officer to manage non-performing and written-off loans through field visits, customer negotiations, and branch support. The role requires a business-related degree and at least 3 years of credit experience in the financial industry.
- Full-time role based in Kampala with branch and service center duties
- Requires a bachelor's degree in banking, microfinance, accounting or related field
- Minimum 3 years of experience in a credit function within the financial industry
- Focus on loan recovery, delinquent accounts, and collateral management
- Applicants should apply via BrighterMonday; no payment required
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, no_experience, sem_experienciaThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Recovery Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to FINCA Uganda and the role in Not specified.
- Add concrete examples related to internship, no_experience, sem_experiencia, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Uganda; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- BrighterMonday Uganda
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Recovery Officer role in internship, no_experience?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research FINCA Uganda before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- F
- Recovery Officer
- FINCA Uganda
- Accounting, Auditing & Finance
- Yesterday
- Kampala
- Full Time
- Banking, Finance & Insurance
- Confidential
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Experience
- Level:
- No
- Length:
- No Experience/Less than 1 year
- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Uganda
- Job descriptions &
- Bachelor’s degree in business related disciplines i.e Banking, Microfinance, Commerce, Accounting or any relevant field.
- Minimum 3 years of working experiences in credit function of financial industry.
- Log In and Apply
- Important safety tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
- If you think this advert is not genuine, please report it via the Report Job link below.
- Report Job
Requirements
- Recovery Officer
- Duty Station:
- Branches and Service Centers
- Reports to:
- Recovery Manager
- for the assigned cases.
- Training and guiding branch staff on the best practices in the recovery of delinquent loans and foreclosure of bad loans.
- Competencies
- To perform the job successfully, an individual should demonstrate the following competencies:
- Basic understanding of the Microfinance operations, rules and regulations, laws, granting loans, and credit risk management.
- Good problem solving, negotiation, interpersonal and convincing skills.
- Patient and understanding of emotions to deal with clients.
- Excellent organizing, recording and filing skills.
- Strong dedication to accuracy and efficiency.
- Ability to use and communicate in the local languages
- Qualifications and
Summary
A Recovery Officer is responsible for securing timely repayments for Non–performing and written-off loans through daily field visits to delinquent customers, support daily branch and bailiff activities in branches assigned while maintaining positive relationships with customers, controlling and minimizing losses to FINCA Uganda through proper management of overdue credit facilities.
Key duties and
Responsibilities
- Monitoring and coordinating loan recovery activities for both active and written off loans at the assigned FINCA branches.
- Ensuring that the loan recovery escalation process is adhered to in executing the loan recovery and that the recovery efforts are well documented.
- Negotiating payment of active and written off customers, securing promises to pay to attain the targets.
- Maintaining 100% compliance with all internal policies, procedures and regulatory guidelines across collection activities.
- Negotiating with debtors and ensuring that they repay the bad debts at a lowest cost to the FINCA Uganda.
- Carrying out periodical visits to active and written off customer’s securities and advising management on the condition of the securities.
- Identifying and advising management on all delinquent accounts that require legal proceedings on a regular basis.
- Coordinating the allocation of bad loans to external debt collectors and or court bailiffs and ensuring that proper approval is obtained at the time of allocation.
- Ensuring that Court Bailiffs receive formal written instructions before proceeding with cases.
- Participating in periodical review of the loan recovery procedures and advising management on the new development in the recovery process.
- Daily reviewing and updating of the Field Collections Tool providing status updates to your supervisor for all loans under your follow-up.
- Ensuring that proper procedures are followed in liquidation of customer collaterals and guide the branch and the recovery agents on the recovery process.
- Following up and ensuring that all recoveries from active and written off loans are properly booked and reconciled on a regular basis.
- Managing and maintaining the reporting
Source and provenanceSource: BrighterMonday Uganda. Last checked: 2026-09-19.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.