Relationship Officers-Logbook Finance Product
AI summary
Platinum Credit (U) Ltd is hiring 2 Relationship Officers for its Logbook Finance Product in Uganda. The role focuses on managing client relationships, driving repeat business, ensuring timely loan repayments, and educating customers on asset finance products. Candidates need a degree in Business Administration or a related field, plus strong customer care, analytical, and leadership skills.
- Two open Relationship Officer positions on the Logbook Finance Product
- Focus on client retention, collections performance, and repeat business
- Requires a degree in Business Administration or a related field
- Asset Finance knowledge and customer care experience are required
- Strong leadership, analytical, and communication skills needed
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, finance, Relationship ManagementThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Relationship Officers-Logbook Finance Product evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Platinum Credit (U) Ltd and the role in Not specified.
- Add concrete examples related to call_center, finance, Relationship Management, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Great Uganda Jobs; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Great Uganda Jobs
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Relationship Officers-Logbook Finance Product role in call_center, finance?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Platinum Credit (U) Ltd before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
The overall
Job Purpose
- Effective & efficient communication with customers to achieve customer satisfaction, timely loan repayments and repeat business.
- Key duties/
Responsibilities
- Develop and oversee relationships with clients to ensure top level service is provided to clients.
- Perform as key contact point for portfolio of clients dealing with routine matters throughout range of services and products.
- Consistent and frequent communication with clients providing complete, concise account information and guidance.
- Addressing customer concerns and complaints.
- Design and implement techniques for educating old and new customers on the
Benefits
- of existing and new products or services.
- Ensure assigned portfolio is performing as per company’s set targets.
- Ensure retention of customers with at least 40% of repeat business from assigned portfolio.
- Ensure collections performance target of PAR 30 days at 3% and below for your portfolio.
- Required Qualifications and Work
- of existing and new products or services.
- Ensure assigned portfolio is performing as per company’s set targets.
- Ensure retention of customers with at least 40% of repeat business from assigned portfolio.
- Ensure collections performance target of PAR 30 days at 3% and below for your portfolio.
- Computer knowledge.
- Customer Care Experience.
- Leadership and supervisory skills.
- Excellent numerical and analytical skills.
- Excellent interpersonal and communication skills.
- Degree in Business Administration or any other relevant field.
- Knowledgeable about Asset Finance.
- bachelor degree
- 12
- JOB-6a8436c195120
Experience
- Degree in Business Administration or any other relevant field.
- Knowledgeable about Asset Finance.
- Computer knowledge.
- Customer Care Experience.
- Must possess leadership and supervisory skills.
- Excellent numerical and analytical skills.
- Excellent interpersonal and communication skills.
- Develop and oversee relationships with clients to ensure top level service is provided to clients.
- Perform as key contact point for portfolio of clients dealing with routine matters throughout range of services and products.
- Consistent and frequent communication with clients providing complete, concise account information and guidance.
- Addressing customer concerns and complaints.
- Design and implement techniques for educating old and new customers on the