Sales Executive
AI summary
Kampala Serena Hotel is hiring a Sales Executive to drive corporate, leisure, travel trade, and MICE business. The role focuses on proactive business development, account management, revenue growth, and representing the hotel at industry events. A bachelor's degree and 2–3 years of hotel sales experience are required.
- Proactive business development across corporate, leisure, travel trade, and MICE segments
- Revenue and room-night target ownership with pipeline management
- Bachelor's degree and 2–3 years of hotel sales experience required
- Deadline to apply is Wednesday, September 30, 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, hospitality, retailThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in HoThe vacancy is associated with this location.
- UnclearComfort with the Full time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Sales Executive evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Kampala Serena Hotel and the role in Ho.
- Add concrete examples related to sales, hospitality, retail, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Great Uganda Jobs; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-09-30.
Source and safety check
- Great Uganda Jobs
- Original source link available
- Application method is clear
- Deadline is available: 2026-09-30
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Sales Executive role in sales, hospitality?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Ho under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Kampala Serena Hotel before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
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Original source description
- Sales Executive
- 2026-08-26T07:00:54+00:00
- Kampala Serena Hotel
- https://cdn.greatugandajobs.com/jsjobsdata/data/employer/comp_7135/logo/kampala%20serena%20hotel.png
- https://www.serenahotels.com/
- FULL_TIME
- Kampala Serena Hotel, Uganda
- Kampala
- 00256
- Uganda
- Hospitality, and Tourism
- Sales & Retail, Advertising & Marketing, Business Operations, Restaurant & Hospitality, Entertainment & Travel
- UGX
- MONTH
- 2026-09-30T17:00:00+00:00
- 8
- We're hiring at Kampala Serena Hotel!
Responsibilities
- or duties
- 1. MARKET LEADERSHIP
- Proactively source and grow corporate, leisure, travel trade and MICE business.
- Conduct regular sales calls, client visits, presentations, site inspections and business meetings.
- Represent the hotel at local and international exhibitions and industry events.
- Monitor market trends, competitor activity, and provide market intelligence.
- Utilize Serena group synergy to generate inter-unit sales for Serena properties in Africa and Asia.
- 2. LEADERSHIP IN PRODUCT AND SERVICE
- Promote the hotel’s accommodation, F&B, conference, banqueting and other services.
- Conduct hotel tours and ensure accurate communication of standards and offerings.
- Work closely with operational teams to understand product capabilities and communicate client requirements.
- Support the development of sales packages and promotions aligned with Serena standards.
- 3. MANAGING, GROWING AND RETAINING MARKET SHARE
- Achieve and exceed assigned revenue and room-night targets.
- Develop and maintain strong relationships with key clients and partners.
- Maintain an effective sales pipeline; follow up on leads, proposals and quotations.
- Cross-sell and upsell hotel services; coordinate client events and groups to successful completion.
- Identify opportunities to regain inactive accounts and support client retention.
- 4. REVENUE IMPROVEMENT AND SALES PERFORMANCE
- Negotiate contracts in line with the hotel’s pricing and yield strategy
- Prepare accurate proposals and sales reports; contribute to market intelligence.
- Monitor conversion rates, forecasts, and account performance.
- Work with Reservations, Revenue Management, and Finance to optimise revenue and minimise leakage.
- 5. PEOPLE MANAGEMENT AND PRODUCTIVITY IMPROVEMENT
- Build positive working relationships across departments and demonstrate professionalism and teamwork.
- Participate in sales meetings, briefings, and training.
- Share market intelligence and client feedback; contribute ideas for process improvement.
- 6. SUSTAINABILITY
- Promote environmentally responsible practices and digital communication.
- Support the hotel’s sustainability and community initiatives.
- Qualifications or
Requirements
(e.g., education, skills)
JOB SPECIFICATIONS
Bachelor’s Degree in Business Administration, Commerce, Economics or related fields.
Minimum 2–3 years’ hotel sales experience, preferably in a 4- or 5-star hotel.
Knowledge of hotel systems and operations is an added advantage.
Strong negotiation, communication, and interpersonal skills.
Sound understanding of the local and regional markets.
Highly motivated, well-groomed, and customer centric.
SKILLS AND PERSONAL ATTRIBUTES
Excellent communication, selling, negotiation and relationship-building skills; proactive, results-oriented, organised and able to work independently or in a team; professional appearance and strong followthrough.
COMPETENCIES
Building strong client relationships
Identifying and converting new business
Influencing and negotiating effectively
Planning sales activities to achieve results
Demonstrating commercial awareness and revenue focus
Focusing on customer satisfaction and long-term relationships.
CORE VALUES
Integrity
Teamwork
Empowerment
Professionalism
Innovation & Creativity
Accountability
Compassion
Growth
Any other provided details (e.g., benefits, work environment, team info, or additional notes)
The Sales Executive is responsible for supporting the Hotel's sales strategy through proactive business development, account management, client engagement, and revenue generation. The role is responsible for identifying new business opportunities, developing and maintaining strong relationships with existing and prospective clients, promoting the hotel's accommodation, food and beverage, conference, banqueting and other hospitality offerings, and contributing to the achievement of departmental and hotel revenue targets. The Sales Executive will represent the Hotel professionally in the marketplace, understand client needs, monitor market trends and competitor activity, and work collaboratively with internal departments to ensure seamless delivery of services and exceptional guest experiences.
Proactively source and grow corporate, leisure, travel trade and MICE business.
Conduct regular sales calls, client visits, presentations, site inspections and business meetings.
Represent the hotel at local and international exhibitions and industry events.
Monitor market trends, competitor activity, and provide market intelligence.
Utilize Serena group synergy to generate inter-unit sales for Serena properties in Africa and Asia.
Promote the hotel’s accommodation, F&B, conference, banqueting and other services.
Conduct hotel tours and ensure accurate communication of standards and offerings.
Work closely with operational teams to understand product capabilities and communicate client requirements.
Support the development of sales packages and promotions aligned with Serena standards.
Achieve and exceed assigned revenue and room-night targets.
Develop and maintain strong relationships with key clients and partners.
Maintain an effective sales pipeline; follow up on leads, proposals and quotations.
Cross-sell and upsell hotel services; coordinate client events and groups to successful completion.
Identify opportunities to regain inactive accounts and support client retention.
Negotiate contracts in line with the hotel’s pricing and yield strategy
Prepare accurate proposals and sales reports; contribute to market intelligence.
Monitor conversion rates, forecasts, and account performance.
Work with Reservations, Revenue Management, and Finance to optimise revenue and minimise leakage.
Build positive working relationships across departments and demonstrate professionalism and teamwork.
Participate in sales meetings, briefings, and training.
Share market intelligence and client feedback; contribute ideas for process improvement.
Promote environmentally responsible practices and digital communication.
Support the hotel’s sustainability and community initiatives.
Excellent communication, selling, negotiation and relationship-building skills
Proactive
Results-oriented
Organised
Able to work independently or in a team
Professional appearance
Strong follow-through
Strong negotiation, communication, and interpersonal skills
Sound understanding of the local and regional markets
Customer centric
Bachelor’s Degree in Business Administration, Commerce, Economics or related fields.
Minimum 2–3 years’ hotel sales experience, preferably in a 4- or 5-star hotel.
Knowledge of hotel systems and operations is an added advantage.
bachelor degree
12
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