Sales Executive
AI summary
Serena Hotels is hiring a Sales Executive based in Kampala, Uganda. The role focuses on proactive business development, account management, client engagement, and revenue generation across corporate, leisure, travel trade, and MICE segments. The position closes on 30 September.
- Sales Executive role at Serena Hotels in Kampala
- Deadline: 30 September
- Focus on corporate, leisure, travel trade and MICE business
- Requires 2–3 years of hotel sales experience
- Bachelor’s degree in Business Administration or related field
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, hospitality, retailThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Sales Executive evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Serena Hotels and the role in Not specified.
- Add concrete examples related to sales, hospitality, retail, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Ugandan Jobline; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-09-30.
Source and safety check
- Ugandan Jobline
- Original source link available
- Application method is clear
- Deadline is available: 2026-09-30
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Sales Executive role in sales, hospitality?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Serena Hotels before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Home
›
Jobs
›
Business Administration Jobs in Uganda
Sales Executive Jobs – Serena Hotels
Serena Hotels
Posted
1 day ago
Closes 30 Sep
☆
Job Title:
Sales Executive
Organisation:
Serena Hotels
Duty Station:
Kampala, Uganda
About Organisation:
Serena Hotels is a collection of 22 up-market hotels, safari lodges, camps and resorts within 7 Countries in the Eastern Africa region (Kenya, Tanzania, Zanzibar, Mozambique, Uganda, Rwanda, DR Congo). We are renowned for our presence in magical locations and have the highest reputation for standards and service. We at Serena recognize that human resources are our most important asset, and significant resources are allocated annually towards staff development.
Job
Summary
The Sales Executive is responsible for supporting the Hotel’s sales strategy through proactive business development, account management, client engagement, and revenue generation.
The role is responsible for identifying new business opportunities, developing and maintaining strong relationships with existing and prospective clients, promoting the hotel’s accommodation, food and beverage, conference, banqueting and other hospitality offerings, and contributing to the achievement of departmental and hotel revenue targets.
The Sales Executive will represent the Hotel professionally in the marketplace, understand client needs, monitor market trends and competitor activity, and work collaboratively with internal departments to ensure seamless delivery of services and exceptional guest experiences.
Key Duties and
Responsibilities
- MARKET LEADERSHIP
- Proactively source and grow corporate, leisure, travel trade and MICE business
- Conduct regular sales calls, client visits, presentations, site inspections and business meetings.
- Represent the hotel at local and international exhibitions and industry events.
- Monitor market trends, competitor activity, and provide market intelligence.
- Utilize Serena group synergy to generate inter-unit sales for Serena properties in Africa and Asia.
- LEADERSHIP IN PRODUCT AND SERVICE
- Promote the hotel’s accommodation, F&B, conference, banqueting and other services
- Conduct hotel tours and ensure accurate communication of standards and offerings.
- Work closely with operational teams to understand product capabilities and communicate client
- Liaises with: Sales & Marketing, Front Office, Reservations, Food & Beverage, Banqueting, Events,
- Finance, Housekeeping, Human Resources and other operational departments
- Support the development of sales packages and promotions aligned with Serena standards.
- MANAGING, GROWING AND RETAINING MARKET SHARE
- Achieve and exceed assigned revenue and room-night targets.
- Develop and maintain strong relationships with key clients and partners.
- Maintain an effective sales pipeline; follow up on leads, proposals and quotations.
- Cross-sell and upsell hotel services; coordinate client events and groups to successful completion.
- Identify opportunities to regain inactive accounts and support client retention.
- REVENUE IMPROVEMENT AND SALES PERFORMANCE
- Negotiate contracts in line with the hotel’s pricing and yield strategy
- Prepare accurate proposals and sales reports; contribute to market intelligence.
- Monitor conversion rates, forecasts, and account performance.
- Work with Reservations, Revenue Management, and Finance to optimise revenue and minimize leakage.
- PEOPLE MANAGEMENT AND PRODUCTIVITY IMPROVEMENT
- Build positive working relationships across departments and demonstrate professionalism and
- teamwork.
- Participate in sales meetings, briefings, and training.
- Share market intelligence and client feedback; contribute ideas for process improvement.
- SUSTAINABILITY
- Promote environmentally responsible practices and digital communication.
- Support the hotel’s sustainability and community initiatives.
- Qualifications, Skills and
Experience
Deadline: 30th September 2026
- Bachelor’s Degree in Business Administration, Commerce, Economics or related fields.
- Minimum 2–3 years’ hotel sales experience, preferably in a 4- or 5-star hotel.
- Knowledge of hotel systems and operations is an added advantage.
- Strong negotiation, communication, and interpersonal skills.
- Sound understanding of the local and regional markets.
- Highly motivated, well-groomed, and customer centric.
- SKILLS AND PERSONAL ATTRIBUTES
- Excellent communication, selling, negotiation and relationship-building skills; proactive, results-oriented,
- organised and able to work independently or in a team; professional appearance and strong follow-
- through.
- COMPETENCIES
- Building strong client relationships
- Identifying and converting new business
- Influencing and negotiating effectively
- Planning sales activities to achieve results
- Demonstrating commercial
- awareness and revenue focus
- Focusing on customer satisfaction and long-term relationships.
- CORE VALUES
- Integrity
- Teamwork
- Empowerment
- Professionalism
- Innovation & Creativity
- Accountability
- Compassion
- Growth
- How to Apply:
- All applications sent to
- Apply by Email
- by 30th September 2026.
- Recruitment is on a rolling basis.
- NB: Only shortlisted candidates will be contacted.
- For more of the latest jobs, please visit
- https://www.theugandanjobline.com
- or find us on our facebook page
- https://www.facebook.com/UgandanJobline
- Level of
- in Months: 12
- Related Jobs
- Project Finance & Administration Coordinator – Restless Development (Salary 73m)
- Accounting Jobs in Uganda, Administration Jobs in Uganda
- 20 Sales Team Leader – Logbook Finance Product Job Vacancies – Platinum Credit
- Banking Jobs in Uganda, Business Administration Jobs in Uganda
- No
- Finance and Administration Intern Jobs – Relevant
- Accounting Jobs in Uganda, Administration Jobs in Uganda
- Assistant Procurement Officer Jobs – Ministry of Water and Environment
- Business Administration Jobs in Uganda, Finance Jobs in Uganda
- Assistant Accountant Jobs – Ministry of Water and Environment
- Accounting Jobs in Uganda, Business Administration Jobs in Uganda
- Cashier (Several Fresher Jobs) – Meat ‘N’ Bunz
- Accounting Jobs in Uganda, Business Administration Jobs in Uganda
- More: Sales Executive
- Event Sales Executive Jobs – Serena Hotels
- Business Administration Jobs in Uganda, Finance Jobs in Uganda
- Sales Executive Jobs – Twelveinks
- Business Administration Jobs in Uganda, Finance Jobs in Uganda
- Direct Sales Executive (Several Jobs) Jobs – Exquisite Solution
- Sales and Marketing Jobs in Uganda
- Sales Executive (2 Positions) Jobs – King Millers
- Sales and Marketing Jobs in Uganda
- Sales Executive Jobs – Glovo
- Business Administration Jobs in Uganda, Finance Jobs in Uganda
- See all Sales Executive jobs →
Education
- bachelor degree
- Work Hours: 8