Senior Specialist - VAS Operations.Technology
AI summary
MTN Uganda is hiring a Senior Specialist for VAS Operations to ensure fault-free operation of VAS platforms. The role involves second-level escalation for faults on SMSC/USSD, product configuration, and participation in audits. Requires a degree in engineering/computer science, minimum 5 years experience with at least 3 in telecom VAS.
- Act as second-level escalation point for VAS platform faults
- Configure new USSD products and manage partner integrations
- Minimum 3 years telecom experience required
AI job guide
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AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required5+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, technology, VAS operationsThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Senior Specialist - VAS Operations.Technology evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to BrighterMonday Uganda and the role in Not specified.
- Add concrete examples related to internship, technology, VAS operations, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Uganda; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- BrighterMonday Uganda
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Senior Specialist - VAS Operations.Technology role in internship, technology?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research BrighterMonday Uganda before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Location: Uganda Job descriptions &
M Senior Specialist - VAS Operations.Technology Mtn Uganda IT, Software & Data Today New Rest of Uganda Confidential Share link Share on WhatsApp Share on LinkedIn Share on Facebook Share on Twitter Share via SMS Language Requirement: English Working Hours: 8 to 5 Applicant
Requirements
Job Title: Senior Specialist - VAS Operations Reports to: Senior Consultant – IN VAS Operations No. of Vacancies: 1 Main Job Functions The individual will act as a Second level escalation point for faults on VAS platforms (SMSC, USSD). Act as a project resource in service upgrades on the VAS platforms (SMSC, USSD), working hand in hand with the Senior Engineers, Planning team and Project Management team. Troubleshoot and resolve faults related to SMS and USSD. Product configuration of new USSD products (USSD Codes, associated URLs) for new and existing partners. Participate in fault resolution on failures affecting Mobile Money as USSD and SMS are an essential part of the Mobile Money ecosystem The individual will participate in internal and external audits on the VAS platforms to ensure compliance with set-out audit requirements. The individual will participate in creation of change requests for changes on the VAS nodes and presenting these to Change Management Board for Approval. Operation and maintenance of other ancillary VAS nodes in the VAS ecosystem (CRBT,MCA…etc)
Main Purpose JOB DESCRIPTION To ensure the Fault Free Operation of the Platforms Supporting MTN Uganda Value Added Services and thus driving Revenue Growth. To ensure IN&VAS systems operations KPI-s meet MTN business requirement – availability, reliability, customer complaint resolution. MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position.
Education
First degree in preferably Electrical Engineering, Telecom Engineering, Computer Science or equivalent Master’s degree in a relevant discipline will be an added advantage. Work
Experience
Minimum 5 years'
in the area of specialization Atleast 3 years of work
in the Telecom Industry - within a Medium to Large Telco Atleast 3 year of
in VAS platforms (planning /Operations) – SMSC, USSD, MCA, Voicemail, MSDP Skills / Physical Competencies Results orientation Committed to making a difference. Credibility Building collaborative relationships Engaged management. Development & empowering Influencing, Leadership, Power Excellent interpersonal skills Excellent report writing Can-do attitude About Us We at MTN Uganda are a purpose and value-led organization! At MTN Uganda, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, everyday. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA. As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to
with us! Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals. We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application! Female Applicants are strongly encouraged to Apply! Note: In compliance to the Data Protection & Privacy Laws of Uganda, MTN Uganda will use your application documents for purposes for which they were intended for. < Log In and Apply Important safety tips Do not make any payment without confirming with the BrighterMonday Customer Support Team. If you think this advert is not genuine, please report it via the Report Job link below. Report Job