Assistant Manager – Customer Care
AI summary
Boda Banja Credit Services Ltd is hiring an Assistant Manager – Customer Care to lead its support team and deliver excellent customer experience in Kampala. The role requires a bachelor's degree and five years of customer care experience, including at least one year in a supervisory position. Interested candidates should send their CV and application by email before the 28 October deadline.
- Lead customer care support team at a growing hire-purchase company
- Requires bachelor's degree and 5 years customer care experience
- At least 1 year supervisory experience needed
- Strong leadership, reporting and escalation handling skills required
- Apply by email; only shortlisted candidates will be contacted
- Deadline: 28 October
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required5+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in driver, sales, hospitalityThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Assistant Manager – Customer Care evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Boda Banja Credit Services and the role in Not specified.
- Add concrete examples related to driver, sales, hospitality, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Ugandan Jobline; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Ugandan Jobline
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Assistant Manager – Customer Care role in driver, sales?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Boda Banja Credit Services before the interview.
Ask what the first priorities will be in the role and how success will be measured.
Similar jobs to consider
Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Home
›
Jobs
›
Customer Service Jobs
Assistant Manager – Customer Care Jobs – Boda Banja Credit Services
Boda Banja Credit Services
Posted
9 hours ago
Closes 28 Oct
☆
Job Title:
Assistant Manager – Customer Care
Organisation:
Boda Banja Credit Services
Duty Station:
Kampala, Uganda
About Organisation:
Boda Boda Banja is a hire purchase company in Uganda that finances boda boda (motorcycle taxi) riders to own their own motorcycles. They provide financing options, allowing riders to pay a down payment and then make regular payments to own the bike.
Job Summary:
Boda Banja Credit Services Ltd is looking for an Assistant Manager – Customer Care to lead our support team and help us deliver an excellent customer experience. If you have strong leadership skills, customer care experience, and a passion for helping people, we’d love to hear from you.
Qualifications, Skills and Experience:
Bachelor’s degree in a relevant field
5 years experience in Customer Care, with at least 1 year in a supervisory role
Strong leadership, reporting and escalation handling skills
How to Apply:
Send your CV and application to
Apply by Email
NB: Only shortlisted candidates will be contacted.
For more of the latest jobs, please visit
https://www.theugandanjobline.com
or find us on our facebook page
https://www.facebook.com/UgandanJobline
Level of Education: bachelor degree
Work Hours: 8
Experience in Months: 60
Related Jobs
Swap Station Attendant (46 No Experience Customer Care Jobs) – Yongeza Capital
Customer Service Jobs, Fresh Graduate Jobs in Uganda
Tour & Operations Manager Jobs – Sun World Safaris
Customer Service Jobs, Management Jobs in Uganda
Front Office Manager Jobs – Fontis Residences
Administration Jobs in Uganda, Customer Service Jobs
Chef Jobs – Fontis Residences
Customer Service Jobs, Other Jobs in Uganda
Operations Manager (Hospitality Sector) Jobs – Donswift
Customer Service Jobs, Management Jobs in Uganda
50 Credit Officer Job Opportunities – SimplePay Capital
Banking Jobs in Uganda, Business Administration Jobs in Uganda
More: Assistant Manager
Assistant Manager Marketing Jobs – Marriott Uganda
Sales and Marketing Jobs in Uganda
Assistant Manager, Investments Jobs – ICEA Lion Uganda
Business Administration Jobs in Uganda, Finance Jobs in Uganda
Assistant Manager Investment Jobs – ICEA Lion Uganda
Business Administration Jobs in Uganda, Finance Jobs in Uganda
Assistant Manager Jobs – Marlin Bistro
Administration Jobs in Uganda, Business Administration Jobs in Uganda
Assistant Manager Legal & Board Affairs Jobs – Uganda Airlines
Government Jobs in Uganda, Law Jobs In Uganda
See all Assistant Manager jobs →