Business Process Optimization Manager
AI summary
Centenary Bank is hiring a Business Process Optimization Manager based in Kampala to lead process improvement, maintain SOPs and process repositories, and align business processes with strategic goals. Candidates need a bachelor’s degree in a business or IT-related field and over three years of process development experience in banking. Applications must be emailed to Talent_sourcing@centenarybank.co.ug by 5:00 PM on 17 September 2026.
- Process optimization and SOP management role in a leading Ugandan bank
- Kampala-based position with cross-functional coordination responsibilities
- Requires bachelor’s degree in business or IT-related discipline
- Minimum 3 years’ process development experience in a banking environment
- Email application deadline: 5:00 PM, 17 September 2026
AI job guide
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AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required3+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, security, segurancaThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Business Process Optimization Manager evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Centenary Bank and the role in Not specified.
- Add concrete examples related to sales, security, seguranca, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Ugandan Jobline; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Ugandan Jobline
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Business Process Optimization Manager role in sales, security?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Centenary Bank before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- Home
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- Business Administration Jobs in Uganda
- Business Process Optimization Manager Jobs – Centenary Bank
- Centenary Bank
- Posted
- 9 hours ago
- Closes 17 Sep
- ☆
- Job Title:
- Business Process Optimization Manager
- Organisation:
- Centenary Bank
- Duty Station:
- Kampala, Uganda
- About Organisation:
- Centenary Bank is a leading Commercial Microfinance Bank serving over a third of the banking population with services that can be accessed across 82 branches, 214 ATMs and over 7,491 CenteAgents and other digital platforms.
- Job
Summary
- Responsible for optimizing the Bank’s business processes and aligning the business process outcomes with the organization’s strategic goals.
- Key Duties and
Responsibilities
- Build and maintain the repository of the Bank’s processes, Standard Operating Procedures, policies to ensure changes are controlled. validated and approved
- Determine the impact of changes (system changes, system upgrades, changes in legislation, etc.) on existing business processes roles and
- Continuously seek new methodologies, tools and introduce innovation into the process that can impact results, enhance efficiency and profitability and assist the Bank to meet its business objectives and goals
- Coordinate with cross-functional teams to develop business process
Requirements
- and improvements
- Responsible for the communication and cascading of process documentations to the end users
- Responsible for the integration of effective controls in the various Bank Processes recommended and developed
- Evaluate, design, execute, measure, monitor and control business processes Measure, monitor and control the performance of processes to ensure efficiency
- Qualifications, Skills and
Experience
Deadline: 17
- Bachelor’s Degree in any Business or IT related Discipline
- Required Skills and Competences
- Over 3 years”
- in Process development in a Banking environment
- Communicating with
- Impact
- Driving continuous improvement and innovation
- Leading and supervising Planning and Organizing
- Understanding data and generating solutions
- Highly Computer Iterate
- How to Apply:
- Fill the form and attach an application letter (addressed to General Manager Human Resource, using the address below). updated Curriculum Vite, plus copies of all academic credentials, testimonials and contact details of three competent referees
- E-mail the above to:
- Talent_sourcing@centenarybank.co.ug
- not later than 5:00PM; Thursday, 17th/09/2026.
- Opens the employer’s application page
- Apply Now →
- APPLICATIONS WITH INCOMPLETE INFORMATION SHALL NOT BE CONSIDERED.
- General Manager Human Resource, Centenary Bank, Mapeera House, 3rd Floor, P.O. Bax 1892, Kampala.
- NB: Only shortlisted candidates will be contacted.
- th
- September 2026
- For more of the latest jobs, please visit
- https://www.theugandanjobline.com
- or find us on our facebook page
- https://www.facebook.com/UgandanJobline
- Level of
- in Months: 36
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Education
- bachelor degree
- Work Hours: 8