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Hospital Support Assistant

LifeLink Medical Group Uganda Other Posted 2026-11-13
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LifeLink Medical Group is hiring a Hospital Support Assistant in Kampala to provide non-clinical operational support to clinical teams. Duties include transporting patients, moving equipment and supplies, and supporting patient flow throughout the hospital.

  • No prior experience is required; an A' Level qualification is requested.
  • Transport patients safely between wards, departments, theatres, imaging units, laboratories, pharmacy and discharge areas.
  • Support nurses with non-clinical logistics and the movement of beds, wheelchairs and stretchers.
Source Ugandan Jobline Salary Not enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.

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AI summary

LifeLink Medical Group is hiring a Hospital Support Assistant in Kampala to provide non-clinical operational support to clinical teams. Duties include transporting patients, moving equipment and supplies, and supporting patient flow throughout the hospital.

  • No prior experience is required; an A' Level qualification is requested.
  • Transport patients safely between wards, departments, theatres, imaging units, laboratories, pharmacy and discharge areas.
  • Support nurses with non-clinical logistics and the movement of beds, wheelchairs and stretchers.
  • Deadline for applications is 20 November 2026.
Use AI for this job

AI job guide

Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.

AI salary guide

Not enough public data

Not enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.

Can you qualify for this role?

  • UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
  • RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
  • PreferredPractical evidence in sales, retail, call_centerThe tags and summary point to skills connected with this role.
  • RequiredAvailability to work in KampalaThe vacancy is associated with this location.
  • UnclearComfort with the Other contract termsConfirm hours, duration, probation and benefits at the original source.

Documents to prepare

  • Likely requiredUpdated CV
  • Role specificCover letter or short employer message
  • OptionalProfessional references
  • Role specificAcademic or professional certificates
  • VerifyID or passport only after verifying the employer

Application tips for this job

  • Place your strongest Hospital Support Assistant evidence in the first half of your CV.
  • In your cover letter or employer message, connect your experience to LifeLink Medical Group and the role in Kampala.
  • Add concrete examples related to sales, retail, call_center, ideally with measurable outcomes or clear responsibilities.
  • Follow the instructions from Ugandan Jobline; avoid sending documents to unofficial contacts or copied links.
  • Confirm the deadline, interview location and employer contact before sharing personal documents.
  • Plan to submit before the listed deadline: 2026-11-20.

Source and safety check

  • Ugandan Jobline
  • Original source link available
  • Application method is clear
  • Deadline is available: 2026-11-20
  • No major risk signal was detected in the captured text.

Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.

Interview preparation

  • What experience makes you a strong fit for this Hospital Support Assistant role in sales, retail?
  • How have you handled responsibilities similar to those in this job post?
  • Are you available to work in Kampala under the listed contract or schedule?
  • Prepare examples with clear responsibilities, tools used and measurable outcomes.
  • Review the source and research LifeLink Medical Group before the interview.

Ask what the first priorities will be in the role and how success will be measured.

Use AI to apply better

After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.

Original source description

Home

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Customer Service Jobs

Hospital Support Assistant (No Experience A’ Level Customer Service Jobs) – LifeLink Medical Group

LifeLink Medical Group

Posted

10 hours ago

Closes 20 Nov

☆

Job Title: Hospital Support Assistant (No Experience A’ Level Customer Service Jobs)

Organisation:

LifeLink Medical Group

Duty Station:

Kampala, Uganda

About Organisation:

LifeLink Medical Group is a private medical establishment, initially founded as Lifelink Medical Centre in 2008 with a goal of bringing superior but affordable medical services, closer to the people. Currently running a hospital in Namugongo, and an urban clinic in Ntinda. LifeLink offers both general and specialist health services in a sparkly, friendly and well-supervised environment.

Job Summary:

The Hospital Support Assistant provides non-clinical operational support to nurses and other healthcare staff through the safe transportation of patients, movement of equipment and supplies, and assistance with general patient flow within the hospital. The role contributes to operational efficiency, positive patient experience and timely service delivery while maintaining patient dignity, safety and confidentiality.

Key Duties and Responsibilities:

Patient Transportation and Movement

Safely transport patients between wards, departments, theatres, imaging units, laboratories, pharmacy and discharge points.

Assist patients into and out of wheelchairs, stretchers and transport beds, where appropriate and within the limits of the role.

Ensure patient comfort, dignity and safety during transportation.

Respond promptly to requests for patient transportation and movement.

Follow appropriate patient handling and transportation procedures at all times.

Support to Clinical Teams

Support nurses and other clinical staff with non-clinical logistical tasks.

Deliver specimens, patient files, medications, equipment and supplies between departments as directed by authorized staff.

Assist with the preparation and movement of patient beds, wheelchairs and stretchers.

Support smooth patient flow within the hospital.

Promptly communicate any delays or challenges affecting patient movement to the relevant staff.

Equipment and Supply Handling

Transport medical equipment and supplies safely between departments as required.

Ensure wheelchairs, stretchers and other patient transport equipment are clean, available and ready for use.

Handle equipment carefully to prevent damage.

Promptly report faulty, damaged or missing transport equipment to the relevant supervisor.

Assist in ensuring that transport equipment is returned to its designated location after use.

Patient Experience and Communication

Greet and guide patients respectfully during transfers and movement within the hospital.

Provide basic directions and appropriate reassurance to patients and their relatives.

Maintain a courteous and professional attitude when interacting with patients, relatives and staff.

Immediately escalate patient concerns, emergencies or changes in a patient’s condition to the relevant nurse or clinical staff.

Maintain patient dignity and privacy during transportation and transfers.

Safety, Infection Prevention and Compliance

Follow hospital infection prevention and control protocols.

Practice safe patient handling and transportation techniques.

Maintain confidentiality of patient information.

Comply with hospital safety procedures and professional conduct standards.

Report any safety hazards, incidents or risks observed during the course of duty.

Use wheelchairs, stretchers and other transport equipment appropriately and safely.

Documentation and Communication

Maintain required logs and records relating to patient movement and equipment transfers.

Promptly communicate delays, emergencies, incidents and operational challenges to the relevant supervisor or staff member.

Provide accurate information regarding the status of assigned patient movements when required.

Complete any other relevant documentation as required by the hospital.

Other Duties

Perform any other duties that may be assigned by the supervisor or management.

Work collaboratively with other hospital departments to support efficient patient flow and service delivery.

Qualifications, Skills and Experience:

Minimum of secondary school education or equivalent.

Basic healthcare support training is an added advantage.

Previous experience in a hospital or healthcare environment is preferred.

Ability to safely push and manoeuvre wheelchairs, stretchers and patient transport beds.

Basic understanding of patient safety and infection prevention and control.

Ability to work effectively in a busy healthcare environment.

CORE COMPETENCIES AND SKILLS

Good communication and interpersonal skills.

Professionalism and respect for patients and their relatives.

Ability to work effectively as part of a team.

Ability to work under pressure and respond promptly to requests.

Good attention to safety and detail.

Basic understanding of infection prevention and control.

Positive attitude and willingness to support clinical and operational teams.

How to Apply:

Submit your cover letter, CV and academic documents in one pdf to

Apply by Email

Deadline: 20th November 2026

NB: Only shortlisted candidates will be contacted.

For more of the latest jobs, please visit

https://www.theugandanjobline.com

or find us on our facebook page

https://www.facebook.com/UgandanJobline

Level of Education: high school

Work Hours: 8

Experience in Months: 12

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Source and provenanceSource: Ugandan Jobline. Last checked: 2026-11-14.Kazi Connect is a job discovery service, not the employer. Always confirm the vacancy at the original source.Summaries may be AI-assisted. Report inaccurate content.
Never pay to apply. Always confirm the original source and watch for payment requests, sensitive document requests, or unrealistic promises.