Paramedic / EMS Officer
AI job insight
Tindwa Medical and Health Services is seeking a Paramedic / EMS Officer in Kampala to establish EMS operations and deliver pre-hospital care, patient transfers, dispatch coordination, and emergency response. The role includes field-based work, client-site travel, scheduled shifts, call-outs, and emergency assignments.
- Full-time healthcare role based in Kampala, Uganda
- Helps establish EMS procedures, dispatch, referral, and reporting systems
- Combines field emergency response with office coordination
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Tindwa Medical and Health Services is seeking a Paramedic / EMS Officer in Kampala to establish EMS operations and deliver pre-hospital care, patient transfers, dispatch coordination, and emergency response. The role includes field-based work, client-site travel, scheduled shifts, call-outs, and emergency assignments.
- Full-time healthcare role based in Kampala, Uganda
- Helps establish EMS procedures, dispatch, referral, and reporting systems
- Combines field emergency response with office coordination
- Requires availability for scheduled shifts, call-outs, and emergency assignments
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in cleaning, call_center, domesticThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in KampalaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyLicence, permit or professional registration
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Paramedic / EMS Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Tindwa Medical and Health Services (TMHS) and the role in Kampala.
- Add concrete examples related to cleaning, call_center, domestic, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Great Uganda Jobs; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-11-27.
Source and safety check
- Great Uganda Jobs
- Original source link available
- Application method is clear
- Deadline is available: 2026-11-27
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Paramedic / EMS Officer role in cleaning, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Kampala under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Tindwa Medical and Health Services (TMHS) before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Paramedic / EMS Officer
2026-11-13T13:58:40+00:00
Tindwa Medical and Health Services (TMHS)
https://cdn.greatugandajobs.com/jsjobsdata/data/employer/comp_2314/logo/Tindwa%20Medical%20Health%20Services%20Logo.png
https://www.tmhstz.com/
FULL_TIME
Kampala, Uganda
Kampala
00256
Uganda
Health Care
Healthcare, Protective Services, Transportation & Logistics
UGX
MONTH
2026-11-27T17:00:00+00:00
8
Reports To:
Health Solutions Manager
Duty Location
: Kampala, Uganda; travel to client sites and referral facilities as required.
Working Arrangement
: Field-based and office coordination; availability for scheduled shifts, call-outs and emergency assignments.
Job Purpose
To help establish and operate TMHS Uganda’s Emergency Medical Services (EMS) function by delivering safe, timely pre-hospital care and patient transfers, maintaining ambulance and response readiness, and building the practical systems, referral relationships and service records required for a reliable, client-focused service.
Main Duties and Responsibilities
2.1. Establish and organize the EMS service
Work with the Health Solutions Manager to develop the initial EMS work plan, service procedures, and duty/standby roster, call-taking and dispatch process, escalation contacts and reporting formats.
Prepare and maintain a directory of hospitals, clinics, police, fire/rescue contacts and other relevant emergency partners in Kampala and agreed operating areas; confirm referral contacts and handover arrangements.
Help define the services TMHS can safely offer at launch (for example, basic life support response and patient transport) according to the ambulance type, available equipment, staffing, approvals and the practitioner’s authorized scope.
Support the preparation of service quotations, client proposals, service packages and operational information for corporate clients, events, schools, factories, NGOs and healthcare facilities.
2.2. Emergency response and patient care
Receive or respond to assigned calls; obtain the location, nature of emergency, patient details were available, access directions and callback contact, then communicate dispatch and estimated arrival updates.
Conduct scene safety checks, patient assessment, triage, first aid, stabilization, monitoring and transfer using approved protocols and within personal competence and professional scope.
Coordinate appropriate referral before or during transfer where practicable; provide a structured clinical handover and document refusal, delays, deterioration or other significant events.
Treat patients respectfully and without discrimination; obtain consent where possible, protect dignity and involve relatives/caregivers appropriately.
2.3. Ambulance, equipment and supplies
Complete and sign pre-shift and post-call vehicle checks covering roadworthiness, fuel, tyres, lights, cleanliness, communications, infection prevention supplies and required documents.
Check, clean, test and record the condition of all medical equipment; maintain a standard stock list, minimum/maximum levels, expiry checks and replenishment requests for medicines and consumables.
Ensure safe storage, controlled access, stock accountability and proper disposal of clinical waste; report faults, shortages, expired items, damage or vehicle defects immediately.
Keep the ambulance ready for deployment and do not dispatch an unsafe, inadequately equipped vehicle or provide a service beyond its approved capability.
2.4. Client service, partnerships and service growth
Support client visits, site assessments, first-aid coverage planning, event medical standby arrangements and follow-up with existing and prospective clients.
Build professional working relationships with receiving hospitals, clinics, medical teams, event organizers and corporate safety/HR officers.
Record every enquiry, call, assignment, referral, quotation request and completed job in the EMS activity register; submit leads and service opportunities to the Health Solutions Manager.
Collect client feedback, document complaints and incidents, and recommend practical improvements to response, patient experience and service reliability.
2.5. Records, safety and quality
Complete a patient care/ambulance run form for every assignment, including call and dispatch times, arrival and departure times, assessment, interventions, vital signs, destination, handover and signatures where available.
Maintain incident, vehicle, equipment, stock, cleaning, maintenance, referral and training records; submit daily/weekly operational updates and a monthly EMS performance report.
Maintain patient confidentiality and secure paper and electronic records in line with Uganda’s Data Protection and Privacy Act and applicable Ministry of Health guidance.
Participate in case reviews, emergency drills, infection prevention activities, occupational safety procedures and continuing professional development.
3.
Qualifications and experience
Degree or Diploma in a relevant health profession such as Clinical Medicine, Nursing or Emergency Medical Care, with training and demonstrated competence relevant to pre-hospital emergency care.
Current registration and annual practicing licence with the appropriate Ugandan professional council for the individual’s qualification (for example, AHPC or UNMC, as applicable).
At least 2 years’ relevant clinical, emergency, ambulance, casualty or patient-transfer experience; practical ambulance/field experience is an advantage.
Current Basic Life Support (BLS) certification; additional recognized emergency, trauma, paediatric or advanced life support training is an advantage.
Valid driving permit appropriate to any driving duties assigned is an advantage
Core Competencies
Sound patient assessment and first-response skills;
Calm decision-making under pressure;
Safe driving/road awareness where applicable;
Clear radio/telephone communication;
Accurate documentation;
Stock and equipment control;
Teamwork, customer care, integrity, confidentiality and willingness to build a new service.
Key Performance Indicators (KPIs)
Operational Readiness.
Response and deployment
Clinical Quality
Service Establishment
Stock and asset control
Client and business support
Reporting and Compliance.
Establish and organize the EMS service
Work with the Health Solutions Manager to develop the initial EMS work plan, service procedures, and duty/standby roster, call-taking and dispatch process, escalation contacts and reporting formats.
Prepare and maintain a directory of hospitals, clinics, police, fire/rescue contacts and other relevant emergency partners in Kampala and agreed operating areas; confirm referral contacts and handover arrangements.
Help define the services TMHS can safely offer at launch (for example, basic life support response and patient transport) according to the ambulance type, available equipment, staffing, approvals and the practitioner’s authorized scope.
Support the preparation of service quotations, client proposals, service packages and operational information for corporate clients, events, schools, factories, NGOs and healthcare facilities.
Emergency response and patient care
Receive or respond to assigned calls; obtain the location, nature of emergency, patient details were available, access directions and callback contact, then communicate dispatch and estimated arrival updates.
Conduct scene safety checks, patient assessment, triage, first aid, stabilization, monitoring and transfer using approved protocols and within personal competence and professional scope.
Coordinate appropriate referral before or during transfer where practicable; provide a structured clinical handover and document refusal, delays, deterioration or other significant events.
Treat patients respectfully and without discrimination; obtain consent where possible, protect dignity and involve relatives/caregivers appropriately.
Ambulance, equipment and supplies
Complete and sign pre-shift and post-call vehicle checks covering roadworthiness, fuel, tyres, lights, cleanliness, communications, infection prevention supplies and required documents.
Check, clean, test and record the condition of all medical equipment; maintain a standard stock list, minimum/maximum levels, expiry checks and replenishment requests for medicines and consumables.
Ensure safe storage, controlled access, stock accountability and proper disposal of clinical waste; report faults, shortages, expired items, damage or vehicle defects immediately.
Keep the ambulance ready for deployment and do not dispatch an unsafe, inadequately equipped vehicle or provide a service beyond its approved capability.
Client service, partnerships and service growth
Support client visits, site assessments, first-aid coverage planning, event medical standby arrangements and follow-up with existing and prospective clients.
Build professional working relationships with receiving hospitals, clinics, medical teams, event organizers and corporate safety/HR officers.
Record every enquiry, call, assignment, referral, quotation request and completed job in the EMS activity register; submit leads and service opportunities to the Health Solutions Manager.
Collect client feedback, document complaints and incidents, and recommend practical improvements to response, patient experience and service reliability.
Records, safety and quality
Complete a patient care/ambulance run form for every assignment, including call and dispatch times, arrival and departure times, assessment, interventions, vital signs, destination, handover and signatures where available.
Maintain incident, vehicle, equipment, stock, cleaning, maintenance, referral and training records; submit daily/weekly operational updates and a monthly EMS performance report.
Maintain patient confidentiality and secure paper and electronic records in line with Uganda’s Data Protection and Privacy Act and applicable Ministry of Health guidance.
Participate in case reviews, emergency drills, infection prevention activities, occupational safety procedures and continuing professional development.
Sound patient assessment and first-response skills
Calm decision-making under pressure
Safe driving/road awareness where applicable
Clear radio/telephone communication
Accurate documentation
Stock and equipment control
Teamwork
Customer care
Integrity
Confidentiality
Willingness to build a new service
Degree or Diploma in a relevant health profession such as Clinical Medicine, Nursing or Emergency Medical Care, with training and demonstrated competence relevant to pre-hospital emergency care.
Current registration and annual practicing licence with the appropriate Ugandan professional council for the individual’s qualification (for example, AHPC or UNMC, as applicable).
Current Basic Life Support (BLS) certification
Valid driving permit appropriate to any driving duties assigned is an advantage
bachelor degree
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JOB-6af71790228a7