Branch Supervisor – Car Logbook Loans
AI job insight
Mogo Uganda, a FinTech auto-financing company under the Eleving Group, is recruiting a Branch Supervisor for Car Logbook Loans based in Mbarara. The role combines team supervision, sales agent recruitment and training, loan workflow oversight, and active collections to maintain portfolio quality.
- Employer: Mogo Uganda, part of Eleving Group FinTech operating in 15 countries
- Duty station: Mbarara, Uganda
- Responsible for recruiting, training, and supervising car logbook sales agents
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Mogo Uganda, a FinTech auto-financing company under the Eleving Group, is recruiting a Branch Supervisor for Car Logbook Loans based in Mbarara. The role combines team supervision, sales agent recruitment and training, loan workflow oversight, and active collections to maintain portfolio quality.
- Employer: Mogo Uganda, part of Eleving Group FinTech operating in 15 countries
- Duty station: Mbarara, Uganda
- Responsible for recruiting, training, and supervising car logbook sales agents
- Oversees loan processing accuracy, timely repayments, and arrears follow-up
- Sets branch performance targets, reviews staff, and reports weekly/daily/monthly
- Application deadline: 10 November
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in driver, sales, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in MbararaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Branch Supervisor – Car Logbook Loans evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Mogo Uganda and the role in Mbarara.
- Add concrete examples related to driver, sales, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Ugandan Jobline; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Ugandan Jobline
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Branch Supervisor – Car Logbook Loans role in driver, sales?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Mbarara under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Mogo Uganda before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
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Business Administration Jobs in Uganda
Branch Supervisor – Car Logbook Loans Jobs – Mogo Uganda
Mogo Uganda
Posted
1 day ago
Closes 10 Nov
☆
Job Title:
Branch Supervisor – Car Logbook Loans
Organisation:
Mogo Uganda
Duty Station:
Mbarara, Uganda
About Organisation:
MOGO Uganda is part of Eleving Group, an international FinTech company operating in 15 countries on three continents. MOGO provides affordable financing options for used cars, Boda Boda and Tuk Tuk loans for the people of Uganda.
Key Duties and Responsibilities:
Recruit and onboard new car logbook sales agents daily to meet hiring targets by the end of each month, conducting comprehensive training sessions on company policies & procedures, products, and sales techniques.
Work closely with field team leads to ensure that all car logbook sales agents are well-trained and equipped with product knowledge, while supervising daily operations to ensure compliance with company policies and regulatory requirements.
Monitor loan processing workflows to ensure all documentation is accurate and complete, facilitating communication between car logbook sales agents and support teams to effectively address client needs.
Ensure timely repayments of all loans issued under the branch and aggressively follow up with first-defaulting clients and those in arrears to minimize losses while developing strategies to maintain high portfolio quality and achieve monthly targets.
Set clear performance targets for the branch team, monitor progress towards achieving them, and conduct regular performance reviews and feedback sessions with team members.
Prepare end-of-month, weekly, and daily reports on branch performance metrics, handling customer inquiries and complaints promptly to ensure a high level of service.
Escalate complex issues as necessary to maintain customer satisfaction while identifying areas for improvement in branch operations and implementing changes as needed.
Collaborate with Car financing Manager to develop business plans that align with overall company objectives, maintaining accurate records of all branch documentation, including client paperwork.
Foster a positive work environment that encourages teamwork and professional development among staff members, including car logbook sales agents.
Stay informed about market trends and competitor activities to identify new business opportunities to easy market penetration to gain competitive edge in business.
Ensure that all branch teams, including car logbook sales agents, are fully equipped with product knowledge and understand their roles in meeting customer expectations through refreshing training.
Be present in the field daily to actively generate business and drive branch growth including direct agent supervision, monitoring and support, ensuring effective performance and adherence to company standards.
Perform any other tasks or duties as assigned by your line supervisor to support team and company goals.
Directly supervise and support team leads and agents in the field, ensuring effective performance and adherence to company standards.
Qualifications, Skills and Experience:
Bachelor’s degree in Business Administration, Sales & Marketing, Finance, or a related field (essential).
Additional certifications in Sales, Credit Management, or Leadership are an added advantage.
Minimum of 3-5 years of experience in a sales supervisory or team leadership role, preferably in financial services, microfinance, or car logbook loan sales.
Proven track record of recruiting, training, and supervising field sales teams.
Experience in loan processing workflows, credit analysis, and portfolio management is highly desirable.
Knowledge & Skills
Strong understanding of car logbook loans, sales cycles, and loan processing procedures.
Sound knowledge of credit risk assessment, repayment follow-up, and portfolio quality management.
Strong leadership, team management, and motivational skills.
Excellent communication and people management abilities, especially in handling a distributed field team.
Ability to resolve conflicts, handle customer complaints, and provide constructive feedback to team members.
How to Apply:
All suitably qualified and Interested applicants should apply online at the link below.
Opens the employer’s application page
Apply Now →
NB: Only shortlisted candidates will be contacted.
For more of the latest jobs, please visit
https://www.theugandanjobline.com
or find us on our facebook page
https://www.facebook.com/UgandanJobline
Level of Education: bachelor degree
Work Hours: 8
Experience in Months: 36
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