Call Centre Agent
AI job insight
Boresha Credit Services Limited is recruiting a Call Centre Agent/debt collector in Kampala to contact debtors and request payment for overdue balances. The full-time role involves recording interactions, documenting repayment commitments, and creating realistic repayment schedules for debtors unable to pay in full.
- Full-time role in Kampala, with working hours listed as 8 to 5.
- No experience required; a diploma is the minimum qualification.
- Requires English plus Luo, Swahili, Acholi, Luganda, Ateso, and Runyankore.
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Boresha Credit Services Limited is recruiting a Call Centre Agent/debt collector in Kampala to contact debtors and request payment for overdue balances. The full-time role involves recording interactions, documenting repayment commitments, and creating realistic repayment schedules for debtors unable to pay in full.
- Full-time role in Kampala, with working hours listed as 8 to 5.
- No experience required; a diploma is the minimum qualification.
- Requires English plus Luo, Swahili, Acholi, Luganda, Ateso, and Runyankore.
- Apply through the BrighterMonday Portal; log in and use the 'Apply Here' section.
- Pay terms are ambiguous: the advert lists both 'Full Time' and 'Commission Only'.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists Commission Only. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, no_experienceThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in UgandaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Call Centre Agent evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Boresha Credit Services LTD and the role in Uganda.
- Add concrete examples related to call_center, internship, no_experience, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Uganda; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
Source and safety check
- BrighterMonday Uganda
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Call Centre Agent role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Uganda under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Boresha Credit Services LTD before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
B
Call Centre Agent.
Boresha Credit Services LTD
Operations
1 month ago
Easy apply
Kampala
Full Time
Banking, Finance & Insurance
USh
Commission Only
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Job summary
Boresha Credit Services Limited is searching for a reliable and qualified debt collector who will report to the collections management team. Debt collector will be responsible for contacting debtors via phone call Candidates for this position should have exceptional organizational and communication skills, along with great interpersonal abilities.
Min Qualification:
Diploma
Experience Level:
Internship & Graduate
Experience Length:
No Experience/Less than 1 year
Language Requirement:
English, Luo, Swahili, Acholi, Luganda, Ateso, Runyankore
Work Type:
Full Time
Working Hours:
8 to 5
Applicant Location:
Uganda
Job descriptions & requirements
The employee will be required to
Reach out to debtors via phone, email, or sometimes in person to request payment for past-due balances.
Document every interaction, payment commitment, and reason for non-payment to build a comprehensive case file.
Creating and implementing realistic repayment schedules for debtors who cannot pay the full and final amount
How to Apply:
All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section
Log In and Apply
Important safety tips
Do not make any payment without confirming with the BrighterMonday Customer Support Team.
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