Casual Qualified Matchday Steward
AI summary
The Arsenal Foundation is recruiting Casual Qualified Matchday Stewards for Emirates Stadium matchday operations. Responsibilities include crowd management, safety and security, conflict management, customer service, and ticket checking. Successful applicants must hold a Level 2 certificate in Spectator Safety and will attend assessment centres on 26 September and 3 October.
- Casual matchday role at Emirates Stadium
- Must hold Level 2 certificate in Spectator Safety
- Assessment centres on 26 September and 3 October
- Requires DBS and Right to Work check
- Availability for evenings, weekdays, and weekends needed
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, call_center, part_timeThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in Not specifiedThe vacancy is associated with this location.
- UnclearComfort with the Casual contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Casual Qualified Matchday Steward evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to The Arsenal Foundation and the role in Not specified.
- Add concrete examples related to security, call_center, part_time, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from BrighterMonday Uganda; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- BrighterMonday Uganda
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
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Interview preparation
- What experience makes you a strong fit for this Casual Qualified Matchday Steward role in security, call_center?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Not specified under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research The Arsenal Foundation before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
- T
- Casual Qualified Matchday Steward
- The Arsenal Foundation
- Today
- New
- Full Time
- NGO, NPO & Charity
- Confidential
- Share link
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- Language Requirement:
- English
- Working Hours:
- Full Time - 8 to 5
- Applicant
- Location:
- Uganda
- Job descriptions &
Requirements
Matchday Support Roles
Emirates Stadium
Casual Qualified Matchday Steward
We are looking for Casual Matchday Stewards to play a vital role in our matchday operations.
The Role
We are looking for
Casual Qualified Matchday Stewards
who hold their level 2 certificate in spectator safety to play a vital role in our matchday operations, fulfilling safety and security duties, providing best-in-class service to stadium attendees and enhancing the supporter and customer experience.
Please note, successful applications will be required to undergo a DBS and Right to Work Check.
Our Steward Assessment Centres will take place on
Saturday 26th September
and
Saturday 3th October
. All successful applicants will be contacted with full details and further information ahead of the assessment centre.
Discover why ‘Our Gunners’ are proud to be part of our team -
view their stories here.
Who We Are
We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history, here.
Beyond that, we are passionate about our local community and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking).
Our Commitment to Safeguarding
We are committed to ensuring that our environments for children, young people and adults at risk remain safe and inclusive. We therefore require successful candidates to complete a DBS check and other essential background checks prior to starting their employment. Depending on the
Responsibilities
of the role, a DBS will be either a basic, standard, or enhanced check.
Your day-to-day
Crowd Management: you will deal with all aspects of crowd control and crowd safety from last mile to ingress to circulation through to egress and dispersal, ensuring the safe entry and exit of guests and preventing unauthorised entry into and from the stadium. Reporting any changes in crowd dynamics and being proactive in your approach to handle
Safety and Security: you will manage, monitor, and control the safety of all matchday attendees including exit gates, lifts and staircases ensuring clear passage in the event of an emergency.
Conflict Management: you will ensure you are adept at handling conflict and managing queues in a calm and professional manner
Customer Service: you will provide an excellent level of customer service for all supporters in matchday attendance, with the ability to communicate effectively, answer queries and accurately provide guidance around the stadium
Ticket Checking: you will actively checking matchday and event tickets to ensure no unauthorised entry into the stadium
What We Are Looking For
of the role, a DBS will be either a basic, standard, or enhanced check.
Your day-to-day
Crowd Management: you will deal with all aspects of crowd control and crowd safety from last mile to ingress to circulation through to egress and dispersal, ensuring the safe entry and exit of guests and preventing unauthorised entry into and from the stadium. Reporting any changes in crowd dynamics and being proactive in your approach to handle
Safety and Security: you will manage, monitor, and control the safety of all matchday attendees including exit gates, lifts and staircases ensuring clear passage in the event of an emergency.
Conflict Management: you will ensure you are adept at handling conflict and managing queues in a calm and professional manner
Customer Service: you will provide an excellent level of customer service for all supporters in matchday attendance, with the ability to communicate effectively, answer queries and accurately provide guidance around the stadium
Ticket Checking: you will actively checking matchday and event tickets to ensure no unauthorised entry into the stadium
What We Are Looking For
Experience
you will have your Level 2 certificate in Spectator Safety
Teamwork: you are an effective communicator and team player, more than willing to collaborate and support the members of your team on matchdays to drive success and offer exceptional safety, security, and customer service
Proactive: you will have great attention to detail and ensure all safety and security standards are held throughout
Excellent Communication: you will have the ability to clearly communicate with all supporters and guests, providing a positive
for all attendees in a fast-paced event day environment
Committed: you will be prepared to work in all weather conditions
Flexibility: you will have availability to work evenings, weekdays, and weekends
Arsenal for Everyone
Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and
drives our success on and off the pitch.
Disability Confident Leader
We are a Disability Confident Leader. We actively welcome and encourage applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application.
If you are likely to meet the definition of being a ‘disabled person’ according to the Equality Act 2010, you may be eligible to apply for an interview via the Disability Confident Scheme - please indicate this in your application form below. The information you share with us about your health or disability will not be used in recruitment decisions.
Application Closing Date - Monday 21st September 2026
Please note: we reserve the right to close the position early if application volumes are particularly high. We encourage you to get your application in sooner rather than later.
Updates on the status of your application will be sent via email, please routinely check your spam and junk folders, as occasionally emails sent via the Teamtailor platform will find themselves there.
Good luck!
Business areas Matchday Support Roles Role Stewarding Locations Emirates Stadium
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Matchday Support Roles
Emirates Stadium
Casual Qualified Matchday Steward
We are looking for Casual Matchday Stewards to play a vital role in our matchday operations.
Loading application form
The Role
We are looking for
Casual Qualified Matchday Stewards
who hold their level 2 certificate in spectator safety to play a vital role in our matchday operations, fulfilling safety and security duties, providing best-in-class service to stadium attendees and enhancing the supporter and customer experience.
Please note, successful applications will be required to undergo a DBS and Right to Work Check.
Our Steward Assessment Centres will take place on
Saturday 26th September
and
Saturday 3th October
. All successful applicants will be contacted with full details and further information ahead of the assessment centre.
Discover why ‘Our Gunners’ are proud to be part of our team -
view their stories here.
Who We Are
We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history, here.
Beyond that, we are passionate about our local community and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking).
Our Commitment to Safeguarding
We are committed to ensuring that our environments for children, young people and adults at risk remain safe and inclusive. We therefore require successful candidates to complete a DBS check and other essential background checks prior to starting their employment. Depending on the
you will have your Level 2 certificate in Spectator Safety
Teamwork: you are an effective communicator and team player, more than willing to collaborate and support the members of your team on matchdays to drive success and offer exceptional safety, security, and customer service
Proactive: you will have great attention to detail and ensure all safety and security standards are held throughout
Excellent Communication: you will have the ability to clearly communicate with all supporters and guests, providing a positive
for all attendees in a fast-paced event day environment
Committed: you will be prepared to work in all weather conditions
Flexibility: you will have availability to work evenings, weekdays, and weekends
Arsenal for Everyone
Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and
drives our success on and off the pitch.
Disability Confident Leader
We are a Disability Confident Leader. We actively welcome and encourage applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application.
If you are likely to meet the definition of being a ‘disabled person’ according to the Equality Act 2010, you may be eligible to apply for an interview via the Disability Confident Scheme - please indicate this in your application form below. The information you share with us about your health or disability will not be used in recruitment decisions.
Application Closing Date - Monday 21st September 2026
Please note: we reserve the right to close the position early if application volumes are particularly high. We encourage you to get your application in sooner rather than later.
Updates on the status of your application will be sent via email, please routinely check your spam and junk folders, as occasionally emails sent via the Teamtailor platform will find themselves there.
Good luck!
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