Chief Operations Officer (COO)
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Multilines International Limited is seeking a Chief Operations Officer in Kampala to lead cargo freight, transport, warehousing, and customs operations. The role reports to the Managing Director and focuses on profitability, service delivery, controls, technology, and sustainable growth.
- Reports directly to the Managing Director
- Leads freight, transport, warehousing, and customs operations
- Accountable for revenue, margin, EBITDA, budgets, and cost efficiency
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Multilines International Limited is seeking a Chief Operations Officer in Kampala to lead cargo freight, transport, warehousing, and customs operations. The role reports to the Managing Director and focuses on profitability, service delivery, controls, technology, and sustainable growth.
- Reports directly to the Managing Director
- Leads freight, transport, warehousing, and customs operations
- Accountable for revenue, margin, EBITDA, budgets, and cost efficiency
- Ugandan-owned logistics company operating regionally and globally since 2002
- Full-time position based in Kampala
- Application deadline: Monday, November 30, 2026
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists UGX per month; amount not specified. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required8+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in call_center, internship, entregadorThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in KampalaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Chief Operations Officer (COO) evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Multilines International Limited and the role in Kampala.
- Add concrete examples related to call_center, internship, entregador, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Great Uganda Jobs; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-11-30.
Source and safety check
- Great Uganda Jobs
- Original source link available
- Application method is clear
- Deadline is available: 2026-11-30
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Chief Operations Officer (COO) role in call_center, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Kampala under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Multilines International Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Chief Operations Officer (COO)
2026-11-11T13:45:58+00:00
Multilines International Limited
https://cdn.greatugandajobs.com/jsjobsdata/data/employer/comp_4932/logo/Multilines%20International.png
https://www.greatugandajobs.com
FULL_TIME
Kampala
Kampala
00256
Uganda
Professional Services
Management,Business Operations,Transportation & Logistics
UGX
MONTH
2026-11-30T17:00:00+00:00
8
Lead the operation that turns strategy into profitable growth, operational excellence and exceptional customer service.
Kampala, UgandaBuy Maps
Reports to the Managing Director
Ugandan-owned cargo freight & logistics. Kampala HQ operating regionally and globally since 2002.
YOUR MANDATE
01 Drive profitability
Revenue, margin, EBITDA and cost-efficiency targets.
02 Lead operations
Freight, transport, warehousing and customs as one reliable network.
03 Elevate service
Turnaround times, customer retention and responsiveness.
04 Strengthen controls
Compliance, safety, risk and internal controls.
05 Build accountability
Clear expectations and strong operational leaders.
06 Enable growth
Better processes, technology and capacity to expand.
WHAT YOU BRING
A bachelor’s degree in Logistics, Supply Chain Management, Business Administration, Engineering or a related field.
At least 08 years of progressive relevant experience, including substantial senior leadership experience in a logistics or an operations and efficiency role.
Demonstrated experience leading multi-function operations, with accountability for budgets, profitability and commercial performance.
A proven track record in operational improvement, cost management, service delivery and process control.
Strong financial acumen, strategic execution, project management and people leadership capabilities.
Proficiency in ERP systems, preferably SAP, and data-driven performance management.
ADDED ADVANTAGE
An MBA or relevant postgraduate qualification, professional certifications such as CILT, FIATA, PMP or Six Sigma, and regional logistics experience, including customs processes and relevant regulatory requirements will be an added advantage.
SUCCESS LOOKS LIKE
Profitable operations. Reliable service. Strong controls. Accountable leaders. Sustainable growth.
Drive profitability
Revenue, margin, EBITDA and cost-efficiency targets.
Lead operations
Freight, transport, warehousing and customs as one reliable network.
Elevate service
Turnaround times, customer retention and responsiveness.
Strengthen controls
Compliance, safety, risk and internal controls.
Build accountability
Clear expectations and strong operational leaders.
Enable growth
Better processes, technology and capacity to expand.
ERP systems
SAP
data-driven performance management
financial acumen
strategic execution
project management
people leadership
A bachelor’s degree in Logistics, Supply Chain Management, Business Administration, Engineering or a related field.
At least 08 years of progressive relevant experience, including substantial senior leadership experience in a logistics or an operations and efficiency role.
Demonstrated experience leading multi-function operations, with accountability for budgets, profitability and commercial performance.
A proven track record in operational improvement, cost management, service delivery and process control.
Proficiency in ERP systems, preferably SAP, and data-driven performance management.
An MBA or relevant postgraduate qualification
professional certifications such as CILT, FIATA, PMP or Six Sigma
regional logistics experience, including customs processes and relevant regulatory requirements
bachelor degree
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