Quality Assurance Officer
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Lifelink Medical Centre Limited is seeking a Quality Assurance Officer in Kampala to develop quality assurance processes, conduct inspections and tests, investigate quality issues, and support compliance with relevant regulations and standards. The role requires a relevant bachelor's degree, quality assurance training or certification, and at least two years of experience.
- Develop and implement quality assurance policies and procedures
- Conduct inspections, tests, audits, and staff quality training
- Maintain the laboratory's quality management system
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Lifelink Medical Centre Limited is seeking a Quality Assurance Officer in Kampala to develop quality assurance processes, conduct inspections and tests, investigate quality issues, and support compliance with relevant regulations and standards. The role requires a relevant bachelor's degree, quality assurance training or certification, and at least two years of experience.
- Develop and implement quality assurance policies and procedures
- Conduct inspections, tests, audits, and staff quality training
- Maintain the laboratory's quality management system
- Requires at least two years of relevant quality assurance experience
- Full-time position based in Kampala
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Source salary availableThe source lists UGX per month. Confirm the final pay, benefits, contract terms and allowances directly with the employer before accepting an offer.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in internship, Quality assurance officer, Quality managerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in KampalaThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Quality Assurance Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Lifelink Medical Centre Limited and the role in Kampala.
- Add concrete examples related to internship, Quality assurance officer, Quality manager, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Great Uganda Jobs; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: 2026-11-20.
Source and safety check
- Great Uganda Jobs
- Original source link available
- Application method is clear
- Deadline is available: 2026-11-20
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Quality Assurance Officer role in internship, Quality assurance officer?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Kampala under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Lifelink Medical Centre Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Quality Assurance Officer
2026-11-13T11:15:26+00:00
Lifelink Medical Centre Limited
https://cdn.greatugandajobs.com/jsjobsdata/data/employer/comp_2445/logo/Lifelink.png
https://lifelinkhospital.com/
FULL_TIME
Kampala
Kampala
00256
Uganda
Healthcare
Science & Engineering, Business Operations, Healthcare, Admin & Office
UGX
MONTH
2026-11-20T17:00:00+00:00
8
The Quality Assurance Officer will be responsible for developing and implementing quality assurance processes, conducting inspections and tests, identifying areas for improvement, and ensuring compliance with industry regulations and standards, with an overall goal of ensuring that our products/services meet the highest quality standards.
QUALIFICATIONS AND EXPERIENCE
Bachelor of Science degree, preferably in a management or health-related discipline/field, or its equivalent from a recognized university.
Certification and/or training in Quality Assurance or Quality Management Systems.
Proven experience in Quality Assurance/Quality Management/Quality Improvement practice of not less than 2 years.
CORE COMPETENCIES AND SKILLS
Strong understanding of quality management principles and practices.
Knowledge of relevant regulatory standards.
Excellent organizational skills.
Ability to perform well under pressure and possess physical stamina.
Excellent communication and interpersonal skills.
Highly analytical with excellent problem-solving skills.
Detail oriented with a high level of accuracy.
Able to work independently and collaboratively in a team environment.
DUTIES AND RESPONSIBILITIES
General Quality Assurance
Develop and implement quality assurance policies and procedures.
Conduct inspections and tests on products/services to ensure compliance with quality standards.
Identify and investigate quality issues, root causes, and corrective/preventive actions.
Document and report on quality metrics and performance indicators.
Collaborate with cross-functional teams to resolve quality-related issues and implement improvements.
Stay up to date on industry regulations and standards to ensure compliance.
Conduct training sessions on quality assurance processes and procedures for staff members.
Participate in internal and external audits as needed.
Drive a culture of quality and continuous improvement throughout the organization.
Department Specific: Maintaining the Laboratory’s Quality System
Update, revise, and maintain the Laboratory’s Quality Assurance Manual, Standard Operating Procedures, and other quality documents.
Perform internal audits of the Laboratory, including both technical and quality systems audits.
Perform and document corrective action, including follow-up monitoring to gauge the effectiveness of the corrective action.
Effectively train co-workers in laboratory-related Quality Control aspects.
Efficiently and accurately prepare comprehensive quality assurance and review reports.
Perform analytical tests in the laboratory and immediately report any problems with tests, equipment, or results to the Head of Laboratory.
Monitor turn-around times.
Effectively interact with laboratory personnel and other stakeholders to ensure all quality requirements are addressed and maintained.
Ensure compliance with Ministry of Health, Allied Health and international standards.
Obtain lab certifications and complete QA/QC assignments.
Manage and maintain the Laboratory’s quality audits.
Formulate and manage the development and implementation of goals, objectives, policies, procedures and systems pertaining to QA/QC.
Draft and implement quality procedures and protocols for the Laboratory team.
Identify relevant quality-related training needs and deliver the training.
Collect and analyze performance data and charts against defined parameters.
Organize and manage the internal and external quality assurance programs in close co-operation with the Laboratory In-charge and Clinical Coordinator.
Perform any other duties as may be assigned from time to time.
Develop and implement quality assurance policies and procedures.
Conduct inspections and tests on products/services to ensure compliance with quality standards.
Identify and investigate quality issues, root causes, and corrective/preventive actions.
Document and report on quality metrics and performance indicators.
Collaborate with cross-functional teams to resolve quality-related issues and implement improvements.
Stay up to date on industry regulations and standards to ensure compliance.
Conduct training sessions on quality assurance processes and procedures for staff members.
Participate in internal and external audits as needed.
Drive a culture of quality and continuous improvement throughout the organization.
Update, revise, and maintain the Laboratory’s Quality Assurance Manual, Standard Operating Procedures, and other quality documents.
Perform internal audits of the Laboratory, including both technical and quality systems audits.
Perform and document corrective action, including follow-up monitoring to gauge the effectiveness of the corrective action.
Effectively train co-workers in laboratory-related Quality Control aspects.
Efficiently and accurately prepare comprehensive quality assurance and review reports.
Perform analytical tests in the laboratory and immediately report any problems with tests, equipment, or results to the Head of Laboratory.
Monitor turn-around times.
Effectively interact with laboratory personnel and other stakeholders to ensure all quality requirements are addressed and maintained.
Ensure compliance with Ministry of Health, Allied Health and international standards.
Obtain lab certifications and complete QA/QC assignments.
Manage and maintain the Laboratory’s quality audits.
Formulate and manage the development and implementation of goals, objectives, policies, procedures and systems pertaining to QA/QC.
Draft and implement quality procedures and protocols for the Laboratory team.
Identify relevant quality-related training needs and deliver the training.
Collect and analyze performance data and charts against defined parameters.
Organize and manage the internal and external quality assurance programs in close co-operation with the Laboratory In-charge and Clinical Coordinator.
Perform any other duties as may be assigned from time to time.
Strong understanding of quality management principles and practices.
Knowledge of relevant regulatory standards.
Excellent organizational skills.
Ability to perform well under pressure and possess physical stamina.
Excellent communication and interpersonal skills.
Highly analytical with excellent problem-solving skills.
Detail oriented with a high level of accuracy.
Able to work independently and collaboratively in a team environment.
Bachelor of Science degree, preferably in a management or health-related discipline/field, or its equivalent from a recognized university.
Certification and/or training in Quality Assurance or Quality Management Systems.
Proven experience in Quality Assurance/Quality Management/Quality Improvement practice of not less than 2 years.
bachelor degree
24
JOB-6af6f14e4df09