Releasing Officer
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Acacia Foundation Limited is seeking an experienced Releasing Officer in Matugga, Wakiso, to oversee the release and dispatch of finished plastic-packaging goods. The role coordinates customer orders, inventory records, approvals, shipments and delivery timelines while ensuring accurate documentation and compliance with quality standards.
- Full-time role overseeing finished-goods releases from production to customers.
- Coordinates sales, production, warehouse and logistics teams.
- Maintains shipping documents, invoices, packing slips, delivery notes and ERP stock records.
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Acacia Foundation Limited is seeking an experienced Releasing Officer in Matugga, Wakiso, to oversee the release and dispatch of finished plastic-packaging goods. The role coordinates customer orders, inventory records, approvals, shipments and delivery timelines while ensuring accurate documentation and compliance with quality standards.
- Full-time role overseeing finished-goods releases from production to customers.
- Coordinates sales, production, warehouse and logistics teams.
- Maintains shipping documents, invoices, packing slips, delivery notes and ERP stock records.
- Verifies order quantities, specifications, approvals, packaging and labels.
- Seeking a highly experienced and result-oriented candidate.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in sales, factory, call_centerThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in WakisoThe vacancy is associated with this location.
- UnclearComfort with the Full Time contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Releasing Officer evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Acacia Foundation Limited and the role in Wakiso.
- Add concrete examples related to sales, factory, call_center, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Great Uganda Jobs; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Great Uganda Jobs
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Releasing Officer role in sales, factory?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Wakiso under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Acacia Foundation Limited before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
Releasing Officer
2026-10-19T16:57:17+00:00
Acacia Foundation Limited
https://cdn.greatugandajobs.com/jsjobsdata/data/employer/comp_4196/logo/Acacia%20Foundation%20Ltd.jpg
http://www.acaciafoundationltd.com/
FULL_TIME
Matugga
Wakiso
00256
Uganda
Manufacturing
Manufacturing & Warehouse, Transportation & Logistics, Business Operations, Admin & Office, Customer Service
UGX
MONTH
2026-11-02T17:00:00+00:00
8
About Us
Acacia Foundation Limited is a leading manufacturer of plastic packaging products in Uganda, specializing in plastic bottles, preforms, caps and shrink film. As we continue to expand our customer base and market presence, we are looking for a highly experienced and result-oriented Releasing Officer.
Purpose of the role
The Releasing Officer shall be responsible for overseeing the process of releasing finished goods from the production facility to customers. This includes ensuring accurate order fulfilment, timely dispatch, and compliance with all documentation, quality standards, and customer requirements. The role ensures that products are delivered to customers as per the orders, within the agreed timelines, and without discrepancies.
Key Duties and Responsibilities:
Release of Finished Goods to Customers
Ensure that all finished goods are released from the production area and dispatched to customers as per sales orders.
Coordinate with sales, production, and warehouse teams to fulfil customer orders in a timely manner.
Review customer orders, ensuring the correct quantity and specifications of finished goods are released.
Prepare finished goods for shipment, ensuring proper packaging and labelling for safe delivery.
Documentation & Order Processing
Verify and maintain accurate records for each customer order, including shipping documents, invoices, packing slips, and delivery notes.
Ensure all necessary approvals are obtained before releasing finished goods to customers.
Accurately update the company’s inventory management system or ERP software to reflect released goods and stock adjustments.
Handle any discrepancies in customer orders and initiate corrective actions when necessary, ensuring timely communication with sales or customer service teams.
Coordination with Logistics & Delivery
Work closely with the logistics and transportation teams to schedule shipments and ensure timely delivery of goods to customers.
Monitor delivery timelines and address any delays or issues that may arise in the shipping process.
Ensure compliance with customer delivery requirements, including shipping methods, delivery dates, and any special packaging needs.
Quality Control & Compliance
Inspect finished goods for quality and accuracy before dispatching them to ensure products meet customer specifications and expectations.
Ensure that goods are properly packaged and protected during shipment to prevent damage during transportation.
Collaborate with the quality control team to resolve any issues related to defective or substandard products before shipment.
Inventory & Stock Management
Monitor and track inventory levels of finished goods to ensure accurate stock counts and avoid shortages or overstocking.
Assist with regular stock audits and ensure inventory discrepancies are addressed in a timely manner.
Communicate with the warehouse team regarding stock levels and the availability of finished goods for customer orders.
Customer Service & Communication
Serve as a point of contact for any issues related to the release of goods to customers, including order discrepancies or shipping delays.
Ensure timely communication with customers regarding their orders, shipment status, and delivery timelines.
Assist the customer service team in addressing customer complaints related to the release or delivery of finished goods.
Reporting
Prepare regular reports on the release of finished goods to customers, including quantities, shipping status, and any delays or issues.
Submit detailed reports on any stock issues or discrepancies to the inventory or logistics manager for further action.
Monitor and report performance indicators (KPIs) related to the timely release and shipment of finished goods to customers.
Knowledge, Qualifications, Experience and other relevant competencies
A suitable candidate should have either a Diploma, its equivalent or a degree; in logistics, supply chain management, business administration, or a related field.
Proven experience in warehouse operations, shipping, or inventory management in a manufacturing environment, with focus on finished goods.
Experience with ERP systems (e.g. SAP, oracle, Microsoft Dynamics) or warehouse management systems (WMS).
Knowledge of logistics and shipping processes, including international shipping.
Strong attention to detail and accuracy in managing orders and inventory.
Excellent organizational, communication, and problem-solving skills.
Ability to work well under pressure and meet tight deadlines in a fast-paced environment.
Understanding of customer service principles and how to address customer needs and concerns.
Ability to multi-task and deal with diverse responsibilities.
Ability to create and deliver presentations tailored to the audience needs.
Analytical, communication and writing skills.
Problem-solving and creative work approach and openness to feedback.
Excellent management and organizational skills.
A pro-active self-starter who can operate both individually and as part of a team.
Able to drive engagement within staff, innovative and flexible.
Self-motivated, result oriented and ability to work independently.
Ensure that all finished goods are released from the production area and dispatched to customers as per sales orders.
Coordinate with sales, production, and warehouse teams to fulfil customer orders in a timely manner.
Review customer orders, ensuring the correct quantity and specifications of finished goods are released.
Prepare finished goods for shipment, ensuring proper packaging and labelling for safe delivery.
Verify and maintain accurate records for each customer order, including shipping documents, invoices, packing slips, and delivery notes.
Ensure all necessary approvals are obtained before releasing finished goods to customers.
Accurately update the company’s inventory management system or ERP software to reflect released goods and stock adjustments.
Handle any discrepancies in customer orders and initiate corrective actions when necessary, ensuring timely communication with sales or customer service teams.
Work closely with the logistics and transportation teams to schedule shipments and ensure timely delivery of goods to customers.
Monitor delivery timelines and address any delays or issues that may arise in the shipping process.
Ensure compliance with customer delivery requirements, including shipping methods, delivery dates, and any special packaging needs.
Inspect finished goods for quality and accuracy before dispatching them to ensure products meet customer specifications and expectations.
Ensure that goods are properly packaged and protected during shipment to prevent damage during transportation.
Collaborate with the quality control team to resolve any issues related to defective or substandard products before shipment.
Monitor and track inventory levels of finished goods to ensure accurate stock counts and avoid shortages or overstocking.
Assist with regular stock audits and ensure inventory discrepancies are addressed in a timely manner.
Communicate with the warehouse team regarding stock levels and the availability of finished goods for customer orders.
Serve as a point of contact for any issues related to the release of goods to customers, including order discrepancies or shipping delays.
Ensure timely communication with customers regarding their orders, shipment status, and delivery timelines.
Assist the customer service team in addressing customer complaints related to the release or delivery of finished goods.
Prepare regular reports on the release of finished goods to customers, including quantities, shipping status, and any delays or issues.
Submit detailed reports on any stock issues or discrepancies to the inventory or logistics manager for further action.
Monitor and report performance indicators (KPIs) related to the timely release and shipment of finished goods to customers.
Strong attention to detail and accuracy in managing orders and inventory.
Excellent organizational, communication, and problem-solving skills.
Ability to work well under pressure and meet tight deadlines in a fast-paced environment.
Understanding of customer service principles and how to address customer needs and concerns.
Ability to multi-task and deal with diverse responsibilities.
Ability to create and deliver presentations tailored to the audience needs.
Analytical, communication and writing skills.
Problem-solving and creative work approach and openness to feedback.
Excellent management and organizational skills.
A pro-active self-starter who can operate both individually and as part of a team.
Able to drive engagement within staff, innovative and flexible.
Self-motivated, result oriented and ability to work independently.
Diploma, its equivalent or a degree; in logistics, supply chain management, business administration, or a related field.
Proven experience in warehouse operations, shipping, or inventory management in a manufacturing environment, with focus on finished goods.
Experience with ERP systems (e.g. SAP, oracle, Microsoft Dynamics) or warehouse management systems (WMS).
Knowledge of logistics and shipping processes, including international shipping.
bachelor degree
24
JOB-6ad64bed23ea7