IT Applications Administrator
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KCB Bank Uganda is seeking an IT Applications Administrator based in Kampala. The role covers application deployment, access management, performance monitoring, incident resolution, patching, backups, disaster recovery, integrations, documentation, and end-user support.
- Duty station is Kampala, Uganda.
- Closing date is 26 November.
- Responsibilities include application administration, security, and integrations.
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KCB Bank Uganda is seeking an IT Applications Administrator based in Kampala. The role covers application deployment, access management, performance monitoring, incident resolution, patching, backups, disaster recovery, integrations, documentation, and end-user support.
- Duty station is Kampala, Uganda.
- Closing date is 26 November.
- Responsibilities include application administration, security, and integrations.
- The position works with software vendors and internal stakeholders.
- Candidates will support users and maintain IT knowledge-base documentation.
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- UnclearRelated work experienceThe text mentions experience, but the exact level should be confirmed at source.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in security, retail, internshipThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in UgandaThe vacancy is associated with this location.
- UnclearComfort with the Other contract termsConfirm hours, duration, probation and benefits at the original source.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest IT Applications Administrator evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to KCB Bank Uganda and the role in Uganda.
- Add concrete examples related to security, retail, internship, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Ugandan Jobline; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Prepare a polite question about pay, benefits and contract terms for later interview stages.
Source and safety check
- Ugandan Jobline
- Original source link available
- Application method is clear
- Deadline not specified
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this IT Applications Administrator role in security, retail?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Uganda under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research KCB Bank Uganda before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Original source description
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Information Technology (IT) and Data Jobs in Uganda
IT Applications Administrator Jobs – KCB Bank Uganda
KCB Bank
Posted
1 day ago
Closes 26 Nov
☆
Job Title:
IT Applications Administrator
Organisation:
KCB Bank Uganda
Duty Station:
Kampala, Uganda
About Organisation:
KCB Bank Uganda, a subsidiary of the KCB Group since 2007, is a licensed commercial bank regulated by the Bank of Uganda. As of May 2026, it operates 16 branches nationwide and offers a broad suite of retail, corporate, and digital banking solutions.
Key Duties and Responsibilities:
Deploy, configure, and maintain software applications across various environments, ensuring compatibility and optimal performance.
Manage user access to applications, including provisioning, de-provisioning, and access rights management, adhering to security policies.
Monitor application performance metrics, identify bottlenecks, and implement optimizations to enhance efficiency and reliability.
Respond to application-related incidents, troubleshoot issues, and coordinate resolution efforts with relevant stakeholders.
Implement patch management strategies to ensure that applications are up-to-date with the latest security patches and software updates.
Establish backup procedures and disaster recovery plans for critical applications, ensuring data integrity and continuity of operations.
Maintain comprehensive documentation of application configurations, procedures, and troubleshooting guides.
Contribute to the development and maintenance of a centralized knowledge base for IT support teams.
Liaise with software vendors to obtain technical support, resolve issues, and stay informed about product updates and enhancements.
Facilitate integration between different applications and systems, ensuring seamless data flow and interoperability.
Collaborate with development teams to implement APIs, middleware, and other integration solutions.
Provide training and support to end-users on application usage, functionality, and best practices.
Act as a point of contact for user inquiries, escalations, and feedback related to applications.
Stay updated on emerging technologies, trends, and best practices in application administration.
Proactively identify opportunities for process optimization, automation, and innovation to enhance application management practices.
DAILY RESPONSIBILITIES: NOT MORE THAN 5 OF THE MOST TYPICAL
Work with all IT Technical teams to perform daily system monitoring.
Monitor daily backup operations for all business applications.
User management, add, remove, or update user account information, reset passwords , etc.
Logging, categorizing, prioritizing & assigning support for all IT incidents and service requests.
Ensure Governance for the stability of the Production IT environment and coordinate IT Project change implementation into the production environment under the bank’s policies and standards.
CHALLENGES:
This role requires the job holder to support daily operations of the business.
This will involve working late and on public holidays if required.
The role also entails covering the service desk operations as a backup resource for the IT Service desk analyst; this will require the job holder to be knowledgeable in IT service management.
Qualifications, Skills and Experience:
Particulars
Specific Field or Qualification
Bachelor’s degree
Computer Science, IT, Engineering or other numerical biased field from a reputable university or college
Certifications in CCNA, ITIL, MCSA, MCSE, PMP, PRINCE2
Master’s Degree
Any computer related, Project Management
AA
Knowledge in Microsoft Server Operating Systems, server 2003, 2008, 2012, 2016, Sun Solaris and IBM.
Knowledge in virtualization and cloud computing, VMWare, Hyper V and MS Azure.
Knowledge in various Applications, Core banking, E-banking, ATM switch and System Center.
Knowledge of MSSQL, DB2, Oracle 9i and database management Systems is a must and experience working with open source UNIX.
Significant experience in supporting databases (preferably Oracle, postgressql and/or Microsoft SQL)
Application development skills
Exceptional oral and written communication skills with the ability to communicate clearly and persuasively, interpret documents, understand procedures, write reports and correspondence; speak clearly to third parties and employees.
Able and willing to solve complex analytical challenges, independently analyze information; and make recommendations based on analysis.
Self-motivated team player with the ability to adapt and work co-operatively and effectively.
RQ
Total Minimum No of Years Experience Required
Detail
Minimum No of Years
Need Type
Experience Area 1 – IT Banking Systems
Experience Area 2 – IT Projects
Experience Area 3 – Banking Operations
Experience Area 4 – Quality Assurance
DE
Experience Area 5 – Emerging Technologies
(e.g. Mobile, Internet Banking)
1
ES
How to Apply:
Interested and qualified candidates should apply online through the link below.
Opens the employer’s application page
Apply Now →
Deadline: 26
th
November 2026
NB: Only shortlisted candidates will be contacted.
For more of the latest jobs, please visit
https://www.theugandanjobline.com
or find us on our facebook page
https://www.facebook.com/UgandanJobline
Level of Education: bachelor degree
Work Hours: 8
Experience in Months: 24
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